Author: Deborah Schalm

  • Appen Leads Industry in Creating AI That Works for Everyone

    Appen’s range of AI projects and diverse global contractor network ensure unbiased AI data for fair and equitable AI projects 

    SAN FRANCISCO — April 29, 2021 — Appen Limited (ASX:APX), the leading provider of high-quality training data for organizations that build effective AI systems at scale, is enabling organizations to launch, update and operate unbiased AI models through a range of projects and partnerships. With support from the company’s global crowd of data annotation specialists that’s more than a million strong, Appen has developed diverse training data sets for AI models, particularly natural language processing (NLP) initiatives to ensure end users receive the same experience, no matter their language variety, dialect, ethnolect, accent, race or gender. 

    AI projects based on biased or incomplete data don’t work for everyone. According to a report published by PNAS in March 2020 (Proceedings of the National Academy of Sciences), popular automated speech recognition (ASR) systems that are used for virtual assistants, closed captioning, hands-free computing and much more, exhibit significant racial disparities in performance. The report concludes that more diverse training datasets are needed to reduce these performance differences and ensure speech recognition technology is inclusive. Language interpretation and natural language processing (NLP) systems suffer from the same challenge and require the same solution.  

    “The quality and diversity of training data directly impacts the performance and bias present in AI models,” said Appen CEO Mark Brayan. “As a data partner, we can supply complete training data for many use cases to ensure AI models work for everyone. It’s critical that we engage a diverse group of individuals to produce, label, and validate the data to ensure the model being trained is not only equitable, but also built responsibly.”  

    Range of Appen Language Projects 

    Appen demonstrates its commitment to creating AI for everyone through a variety of projects and partnerships focused on the diversity of languages and dialects. 

    ·         Translators without Borders (TWB) partnership – Appen, in partnership with TWB, Amazon, Carnegie Mellon University, Facebook, Google, John Hopkins University, Microsoft, and Translated joined the Translation Initiative for COVID-19 (TICO-19), which supported the development of language technology to make COVID-19 information available in as many languages as possible, including languages in developing countries like Congolese Swahili, Tigrinya, and Nigerian Fulfulde.  

    ·         The Inuktitut translation project – In collaboration with the Government of Nunavut, Microsoft added Inuktitut, an Indigenous language in North America spoken in the Canadian Arctic, to Microsoft Translator, using Appen services. 

    ·         The Canadian French translation project – Appen coordinated with native language consultants to help Microsoft add “Canadian French” as a language option in Microsoft Translator. 

    ·         African American Vernacular English (AAVE) off-the-shelf datasets – Most existing training datasets used in ASR, search engines, voice assistants and sentiment analysis are not representative of AAVE. To make high-quality AAVE data available, Appen is working with AAVE speakers among its crowd of annotators to collect data for an OTS dataset based on conversations about a broad range of topics.  

    “Biased AI data leads to projects that can fail to deliver the expected business results and harm individuals they are supposed to benefit,” said Dr. Judith Bishop, Senior Director of AI Specialists at Appen. “The scale and complexity of AI projects makes it impossible for most companies to acquire sufficient unbiased high-quality data without partnering with an AI data expert. Appen’s commitment to developing the most diverse and expert crowd of data annotators provides the industry with a clearly differentiated resource for building fair and ethical AI projects.” 

    Appen’s Leading Approach to Diversity 

    Appen relies on training data annotators from over 170 countries. Language representation includes 235 unique languages and 395 dialects. Over the years, the Appen crowd of annotators has included over 30,000 fluent trilingual speakers – a true testament to diversity and expertise. 

    Appen also offers off-the-shelf (OTS) datasets designed to make it easier and faster for businesses to acquire the high-quality training data they need to accelerate their AI and machine learning projects. OTS datasets are available for 80 languages and multiple dialects, including hard-to-acquire languages such as multiple varieties of the Arabic language, Croatian, Greek, Hungarian, Thai and more. 

     

    According to the United Nations Department of Economic and Social Affairs, “about 97 percent of the world’s population speaks just 4 percent of its [7000] languages”. That 4 percent is only 280 languages – yet the number of languages well-served by AI core technologies, is a fraction of that number. Appen aims to help increase that number through these and future projects.  

     

    About Appen Limited   

    Appen collects and labels images, text, speech, audio, and video used to build and continuously improve the world’s most innovative artificial intelligence systems. With expertise in more than 235 languages, a global crowd of over 1 million skilled contractors, and the industry’s most advanced AI-assisted data annotation platform, Appen solutions provide the quality, security, and speed required by leaders in technology, automotive, financial services, retail, manufacturing, and governments worldwide. Founded in 1996, Appen has customers and offices around the world.  

     

     

  • Synopsys Software Integrity Group Expands Channel Partner Program Under New Leadership

    Synopsys appoints new VP of Channels and Alliances, aims to grow partner network and indirect revenue.

    MOUNTAIN VIEW, Calif., April 29, 2021 –  Synopsys, Inc. (Nasdaq: SNPS) today announced it is expanding the Software Integrity Group’s partner program under the leadership of Tom Herrmann, the newly appointed vice president of channels and alliances. The program is chartered with expanding customer access to the company’s industry-leading application security products and services by expanding its global channel partner network and streamlining its existing partner program to better serve the channel. Herrmann, who has built and led partner programs at Tanium, VMware, and Oracle, joined Synopsys in February.

    “We’re excited to accelerate the expansion of our partner program with a seasoned veteran like Tom Herrmann leading the effort,” said Jason Schmitt, general manager of the Synopsys Software Integrity Group. “With the right commitment and leadership, a well-tuned channel partner program will be instrumental in scaling our business. While our business unit has traditionally focused more on direct sales – especially in North America and Europe – we have had a lot of early success in building meaningful partner relationships and customer wins across all regions. We’ve reached a point where more aggressive channel investment and strategy provide a faster path to our growth goals.”

    The Synopsys partner network currently consists of key systems integrators, consulting firms, solution providers, cloud providers, and technology partners.

    The Synopsys Software Integrity Group is on pace to double partner revenue in 2021 while expanding the network of high-value partnerships and restructuring back-end operations and programs to facilitate further growth in 2022. The investment in new leadership and the decision to prioritize partner programs has been well-received.

    “Our partnership with Synopsys and access to their broad portfolio of industry-leading application security solutions presents tremendous opportunity in a high-demand market,” said Tom Holt, vice president of sales for InterVision Systems Technologies. “The level of collaboration and support we get from Synopsys makes it easy for us to create value and solve problems for our customers.”

    “Partners are a key part of a successful sales strategy in our industry,” said Tom Herrmann, vice president of channels and alliances for the Synopsys Software Integrity Group. “The Software Integrity Group is at a stage now where a significant part of our growth going forward will be in conjunction with partners. As we continue to scale our business to the next level, our expanded partner program will be focused on ease of doing business, predictability and profitability for our partners.”

    To become a partner or learn more, visit the Synopsys Software Integrity Group’s channel partner webpage.

    About the Synopsys Software Integrity Group 

    Synopsys Software Integrity Group helps development teams build secure, high-quality software, minimizing risks while maximizing speed and productivity. Synopsys, a recognized leader in application security, provides static analysis, software composition analysis, and dynamic analysis solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Synopsys helps organizations optimize security and quality in DevSecOps and throughout the software development life cycle. Learn more at www.synopsys.com/software.

    About Synopsys

    Synopsys, Inc. (Nasdaq: SNPS) is the Silicon to Software™ partner for innovative companies developing the electronic products and software applications we rely on every day. As an S&P 500 company, Synopsys has a long history of being a global leader in electronic design automation (EDA) and semiconductor IP and offers the industry’s broadest portfolio of application security testing tools and services. Whether you’re a system-on-chip (SoC) designer creating advanced semiconductors, or a software developer writing more secure, high-quality code, Synopsys has the solutions needed to deliver innovative products. Learn more at www.synopsys.com.

     

  • Modern BI Platform Toucan Toco Launches Native Integration with Snowflake

    Integrated solution helps enterprises quickly and securely unlock the power of cloud data

    BOSTON, April 29, 2021 /PRNewswire/ –– Data storytelling pioneer Toucan Toco today announced the launch of a new suite of features natively built for Snowflake, designed to help organizations seamlessly and securely harness the full power of their cloud data. With a simple one-click connection to Snowflake, Toucan empowers teams to rapidly unlock insights and value from their cloud data at scale, with no need for laborious onboarding or data duplication, delivering a 40% cost reduction over conventional business intelligence (BI) tools, should they do the same.

    As the leading tool for enterprise data centralization in the cloud, Snowflake has dramatically streamlined the process of using cost-effective cloud solutions for data management — but many companies still struggle to turn their centralized, cloud-hosted data into actionable insights at all levels of their organization. That’s where Toucan comes in, with native-built features that not only integrate seamlessly into Snowflake’s cloud infrastructure, but also has the end-user focus required to deliver clear, compelling, contextualized insights to non-technical users with no training required. Toucan delivers powerful, data-driven insights that allow teams to work faster and smarter, creating more value for their organizations and their customers.

    Among the new solution’s key features:

    • Live data connection with no data duplication allows business users to access their Snowflake data in real time, even via mobile devices, with up to 40% faster deployment and without the need to export, duplicate, or download data from the cloud.

    • Best-in-class security using auto-synced permissions to apply Snowflake settings to Toucan, giving business users immediate access to their own data with no need for third-party intervention to set user permissions. However, additional permissions can also be used within Toucan to give users complete control over their data.

    • Toucan’s dedicated Snowflake Query Optimization Engine empowers teams to instantly find, manage, and query data models with no need to reformat datasets. Common queries can also be pre-loaded, while Toucan’s integrated Write Back technology ensures users pay only for what they actually use.

    Under the leadership of newly appointed Cloud & Technology Alliance Director Arnaud Simon, a business intelligence veteran with 18 years of experience at industry leaders including MarkLogic and SAS, Toucan is now helping brands to reimagine their transition to the cloud. “Business data is an incredibly powerful tool, but organizations need to be able to harness that power in the precise moment that it’s most needed,” Simon explains. “At Toucan, we’re helping IT teams and business users to manage their cloud data — not just by centralizing and storing it effectively, but by using integrated data storytelling to deliver real benefits for users.”

    “At Toucan, we’re committed to delivering best-of-breed data storytelling, and our native features for Snowflake are a key step toward delivering the scalable, integrated solutions that global enterprises need,” says Charles Miglietti, Toucan’s co-founder and CEO. “We’re facilitating the migration to the cloud by giving business users instant access to their data, with no need to duplicate data or overhaul permissions structures, to deliver faster and more cost-effective results for enterprises of all kinds.”

    About Toucan Toco:

    Toucan is a modern BI platform committed to the belief that data has to be coupled with an intuitive user experience to generate actionable insights. It offers streamlined reporting for non-techies, which SaaS companies can white-label and embed into their own product to wow users and gain a competitive advantage. Toucan is trusted by 140 clients worldwide, from global corporations to fast-growth tech companies. For more information, visit: https://toucantoco.com/en/.

  • Memfault’s Device Observability Platform Now Available for Android and Microcontroller-Based Devices with Free Trial

    Cloud platform empowers embedded developers to quickly monitor, debug, and update connected devices at scale

    San Francisco, CA, April 29, 2021 — Memfault, the provider of the first cloud-based platform for connected device monitoring, updating, and debugging, today launched a free self-service portal giving embedded developers instant access to Memfault across Android OS devices or ARM-based microcontroller devices running on bare metal or real-time operating systems (RTOS).

    “Memfault delivered value instantly to our team,” said Armen Nazarian, Founder and CEO at Audigo, developers of ultra-portable and easy to use content creation products for modern creators. “Memfault has given our start-up many of the same capabilities we had at Tesla with tools that would have taken us years to develop in-house. With Memfault, we went from having zero transparency into device health to getting detailed crash reports across all our products. Integrating Memfault was seamless, and the ability to quickly diagnose issues remotely and then push fixes instantly makes the platform an easy choice.”

    Memfault’s cloud-based device observability platform reduces engineering and support overhead by bringing the speed and agility of software development processes to device development. Customers like Logitech, Verkada, Whoop, and Airthings use Memfault to deploy OTA updates, automatically capture and remotely debug issues, and continuously monitor fleets of connected devices at scale.

    “If tracking down and fixing challenging firmware bugs and pushing OTA updates isn’t complicated enough, embedded engineers have, until now, been burdened with passive, costly, and inefficient debug processes,” said Chris Coleman, CTO at Memfault. “Our self-service solution puts these capabilities at the fingertips of embedded developers; just click in and get going. Now development teams can deliver high-quality devices, get them to market faster, and manage connected devices with continuous updates and debugging without any impact on the end user.”

    Using the Memfault self-service portal, embedded developers can simply visit https://memfault.com/register/ and complete a quick trial account sign-up without providing any credit card. Since all Memfault SDKs are freely available on GitHub, developers can immediately begin integration and development testing on their Android or microcontroller-based devices.

    Memfault was founded by the creators of Interrupt, the popular community and blog for embedded software engineers. Drawing from years of experience at Pebble, Oculus, and Fitbit, Memfault has created a new infrastructure to give device developers access to the same tools software developers have used for years.

    With Memfault’s self-service portal, users get free access to the entire, full-featured Memfault platform with no limitations:

    • Device monitoring: Memfault offers real-time reports on device check-ins and notifications of unexpected inactivity. Teams can view device and fleet health data like battery life, connectivity state, and memory usage or track release adoption and issues all from a single console using Memfault’s dashboards.

    • Remote debugging: By aggregating issues across software releases and hardware revisions, Memfault can determine which devices are impacted and what stack they’re running. Teams can inspect backtraces, variables, and registers when encountering an error.

    • OTA updates: Teams can deliver updates to specific devices at specific times. By controlling the timing of OTA updates, teams can schedule updates when users are least impacted. Devices can also be split into cohorts for targeted updates, and rollouts can be released in stages to limit fleet-wide issues from new updated versions.

    Resources:

    • Free Self-Service Trial: Sign up for instant hassle-free access to Memfault

    • Interrupt Blog: Join the community for embedded software makers

    • GitHub: Memfault’s device SDKs and all examples are freely available on GitHub

    • Live Memfault Webinar: Reserve your spot for our upcoming webinar with CEO François Baldassari to learn how to get started with Memfault

    • We’re Hiring: If you’d like to contribute to our growing team, check out our available positions

    About Memfault

    Memfault is the first cloud-based platform for connected device monitoring, debugging, and updating, which brings the efficiencies and innovation of software development to hardware processes. The company helps teams catch, triage, and fix bugs in the field before they are noticed by end-users. Consumer electronics, industrial automation, and IoT businesses across all industries rely on Memfault to deliver better products faster, without compromising stability and reliability, that improve over time. The company was founded by engineers with decades of experience from Fitbit, Oculus, and Pebble. Memfault is backed by Uncork Capital, Partech, S28 Capital, and Y Combinator.

     

  • Vectra AI Raises $130 Million led by Blackstone Growth (BXG)

    Investment will fuel research and development to secure the cloud using AI-driven threat detection and response and global expansion

    Vectra AI, a leader in threat detection and response today announced a $130 million round of funding led by funds managed by Blackstone Growth (BXG, “Blackstone Growth”). The investment will help fuel Vectra’s continued growth through platform innovation and expansion into new markets and geographies, solidifying its Cognito platform as a market-leading solution for artificial intelligence (AI)-driven cloud security for threat detection and response. Existing investors also participated in the funding round, increasing the company’s total funding to more than $350 million at a post-money $1.2 billion valuation.

    As recent high-profile incidents impacting SolarWinds and Microsoft Exchange (Hafnium) illustrate, breaches are becoming commonplace and hard to detect because state actors and cybercriminals use multi-stage attacks that exploit supply chain weaknesses, legitimate tools, and impersonate users to steal data. As the threat landscape continues to become more complex, security leaders must commit themselves to enhancing research and development, innovation, and strategic implementation of resource-relieving technology, such as AI. This product innovation is necessary to provide the contextual awareness security teams need to combat the expanding attack surface, created by the increased use of cloud resources and SaaS applications, mobile devices, work-from-home access and the Internet of Things (IoT).

    “Over the past year, we have witnessed a continuous series of the most impactful and widespread cyberattacks in history. To protect their employees and digital assets, our customers require security solutions that are smarter than today’s adversaries and provide coverage for cloud, data centers and SaaS applications” said Hitesh Sheth, president and chief executive officer at Vectra. “As we look to the future, Blackstone’s global presence, operational resources, and in-house technology expertise will help us achieve our mission to become one of the dominant cybersecurity companies in the world.”

    Viral Patel, a Senior Managing Director at Blackstone, said: “Vectra has a proven ability to stop in-progress attacks in the cloud, on corporate networks, and in private data centers for some of the top organizations in the world. The company has experienced extraordinary success through its commitment to combining innovative AI technology, first-class customer service, and top talent, and Blackstone is excited to become part of the Vectra team.”

    Customer demand for threat detection and response in the private and public clouds, and the immediate value Vectra’s AI-driven Cognito platform delivers to customers, are major forces driving the company’s global growth. Cognito detects attacker behaviors and protects its users from being compromised, regardless of location. The platform works across the complex enterprise IT infrastructure to continuously learn, and deploys advanced AI, threat intelligence feeds and known attack profiles to identify breaches as they are being executed. This approach provides security teams with invaluable time to respond to threats and seamlessly integrates with existing security tools to automatically remediate threats.

    John Stecher, Chief Technology Officer at Blackstone, said: “Through our experience as a client of Vectra, we’ve been highly impressed by their world-class technology and exceptional team. They have exactly the types of tools that technology leaders need to separate the signal from the noise in defending their organizations from increasingly sophisticated cyber threats. We’re excited to back Vectra and Hitesh as a strategic partner in the years ahead supporting their continued growth.”

    “As organizations around the world increasingly focus on cybersecurity, we believe Vectra is providing a critical solution that levels the playing field against the sophisticated actors that generate the most damaging cyberthreats,” said James Socas, a Managing Director at Blackstone. “Vectra is exactly the kind of fast-growing leader we help back and build at Blackstone.”

    In 2020, the company continued to experience a compound annual growth rate (CAGR) exceeding 100 percent, while sales of Cognito Detect™ for Microsoft Office 365 have grown at a rate of over 700 percent. Vectra also has a rich history in investing in research and development (R&D) projects, which has been key to the sustained growth of the organization. Vectra continues to invest in R&D well over the industry average of leading security companies.

    For more information on Vectra products and services, please visit www.vectra.ai.

    About Blackstone
    Blackstone is one of the world’s leading investment firms. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $649 billion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com. Follow Blackstone on Twitter @Blackstone.

    About Vectra

    Vectra® is the leader in threat detection and response – from cloud and data center workloads to user and IoT devices. Its Cognito® platform accelerates threat detection and investigation using AI to enrich network metadata it collects and stores with the right context to detect, hunt and investigate known and unknown threats in real time. Vectra offers four applications on the Cognito platform to address high-priority use cases. Cognito Stream™ sends security-enriched metadata to data lakes and SIEMs. Cognito Recall™ is a cloud-based application to store and investigate threats in enriched metadata. Cognito Detect™ uses AI to reveal and prioritize hidden and unknown attackers at speed. And Cognito Detect for Office365 and Azure AD™ finds and stops attacks in enterprise SaaS applications and the Microsoft 365 ecosystem. For more information, visit vectra.ai.

     

  • Opsera Raises $15 Million Series A Funding To Lead Continuous Orchestration Of Devops And Software Delivery

    Opsera democratizes DevOps with its self-service, no-code orchestration platform to help enterprises deliver software faster, safer and smarter

    SAN FRANCISCO, April 28, 2021 — Opsera, the Continuous Orchestration platform for DevOps, today announced $15 million in Series A funding led by Felicis Ventures. Existing investors Clear Ventures, Trinity Ventures and Firebolt Ventures, and new investor HMG Ventures, also participated. With a total of $19.3 million in funding since it was founded in 2020. Opsera will continue to grow its world-class engineering team, and accelerate its global sales, marketing and customer success initiatives.

    For more information about Opsera, please visit http://opsera.io.

    DevOps is the force multiplier for digital transformation and accelerating software delivery. As DevOps matures, many organizations struggle with increasing costs, fragmented teams and data, and an explosion of disconnected tools. Teams must deliver applications faster, on multiple platforms and across multiple cloud environments. Engineering leaders also face unknown security and compliance risks due to poor visibility and reporting.

    Opsera aims to change the status quo. Through its self-service, no-code DevOps orchestration platform, engineers can provision or integrate their CI/CD tools of choice from a common architectural framework, and build declarative pipelines for a variety of use cases including SDLC (software delivery lifecycle), IaC (infrastructure as code) and SaaS application releases e.g. Salesforce, Workday, etc. Opsera simplifies the set-up, use, and management of commercial and open-source tools across the DevOps ecosystem, and correlates and unifies data to provide contextualized diagnostics, metrics and actionable insights. With Opsera, customers can significantly shorten software delivery cycles, go to market faster, enhance quality and security of pipelines, lower total cost of operations, and better align software delivery performance to business outcomes.

    “Opsera’s continuous orchestration is a breakthrough for software delivery teams that need simplicity, integration and automation in a single, unified DevOps platform,” said Wesley Chan, a managing director for Felicis Ventures, who will join the Opsera Board. “We invest in leading-edge companies that help their customers work better and deliver value faster. Opsera’s out-of-the-gate success helping enterprises build applications smarter and more efficiently make it a great addition to the Felicis investment portfolio.”

    “Today’s enterprise software organizations find themselves overloaded with disparate tools or locked into a single-vendor solution that unnecessarily hinders DevOps teams and slows the release of applications to customers,” said Rajeev Madhavan, founder and general partner for Clear Ventures. “Opsera helps teams break free from DevOps tool chaos with a new approach that accelerates time-to-value like no other solution available today.”

    “Our mission is to democratize software delivery by abstracting any CI/CD tools into a common framework that can empower engineers to build pipelines in minutes, not days or weeks,” said Chandra Ranganathan and Kumar Chivukula, co-founders of Opsera. “We offer the only DevOps platform that connects and orchestrates the entire tool stack with complete choice and visibility. Our customers can focus on their core product and will never waste time and resources building and managing toolchains and pipelines in-house or be stuck with single-vendor solutions. Having the support of Felicis and all of our investment partners will accelerate how we help customers along their DevOps journey.”

    Launched just six months ago, the Opsera platform has a growing client roster, and is trusted by several Fortune 500 customers and an increasing number of companies across Industries worldwide. It has forged key technology and SI partnerships and has been recognized as 2020’s Best New DevOps Tool/Service Provider by devopsy.kinsta.cloud.

    For more information, please visit: www.opsera.io

    About Opsera

    Opsera is the first Continuous Orchestration platform for next-gen DevOps that enables choice, automation, and intelligence across the entire software life cycle. It offers simple, self-service toolchain integrations, drag-and-drop pipelines, and unified insights. With Continuous Orchestration, development teams can use the tools they want, operations teams gain improved efficiency, and business leaders have unparalleled visibility. Opsera believes DevOps has transformed from an aspiration to a practical science, and Continuous Orchestration is the future to help organizations accelerate DevOps adoption and reach peak innovation velocity.

  • SmartBear Adds Enterprise-grade Application Stability and Error Monitoring with Acquisition of Bugsnag

    Bugsnag will join the SmartBear portfolio of quality tools including TestComplete, ReadyAPI, Zephyr, SwaggerHub, CrossBrowserTesting, and BitBar

    SOMERVILLE, Mass. and SAN FRANCISCO — April 28, 2021 — SmartBear, a leading provider of software development and quality tools, today announced it has entered into a definitive agreement to acquire application stability management pioneer, Bugsnag.

    Bugsnag’s best-in-class, full-stack stability and error monitoring technology is leveraged by industry leaders like Airbnb, Slack, Lyft, and more than 6,000 organizations that prioritize application stability and health in order to continuously deliver high quality software. The addition of Bugsnag further bolsters an award-winning SmartBear offering that supports quality-first initiatives across every aspect of software delivery.

    “We are thrilled to add Bugsnag to our portfolio of market-leading solutions,” said Frank Roe, CEO of SmartBear. “SmartBear solutions cover the critical areas of design, development, test management and automation, and Bugsnag adds app stability in production environments to our full span of SDLC coverage. This addition amplifies our rapid growth we’ve seen over the past few years and solidifies the position of SmartBear as the first choice for millions of developers and software teams around the globe.”

    “We’re incredibly excited for this new chapter for our company because with the backing of SmartBear we will be able to continue to address the soaring demand for stable, high quality applications,” said James Smith, co-founder and CEO of Bugsnag. “Bugsnag and SmartBear share a common mission to help software teams accelerate the delivery of high quality software, so this coming together is a no-brainer for us and our customers.”

    “An accelerated shift to DevOps, among other existing digital transformation initiatives, has really taken off over the past year,” said Vineeta Puranik, SVP of Engineering at SmartBear. “Those shifts require testing to be performed earlier and by developers alongside testers. Bugsnag empowers development teams to make data-driven decisions around app quality, and the solution’s ease of use and seamless integrations make it a perfect fit for the SmartBear portfolio.”

    The acquisition comes after record, double-digit growth for SmartBear last year as well as the company securing a significant investment from Vista Equity Partners in October. Vista is an investor alongside Francisco Partners, which acquired SmartBear in 2017.

    The transaction is subject to customary closing conditions.

    About Bugsnag

    Bugsnag is a pioneer in application stability management. We make error monitoring actionable and help enterprises and small businesses stabilize, prioritize and fix bugs. As a full stack solution, we are recognized for our best-in-class support for mobile applications. Bugsnag empowers software development, client observability and release management teams to make data-driven decisions on when to build features versus fix bugs.

    Organizations experience significant ROI due to faster innovation led by developer efficiencies and improved customer experiences. We process over 1 billion crash reports every day from applications worldwide and more than 6,000 industry leading brands including Airbnb, Slack, Pinterest, Lyft, Yelp and Pandora use Bugsnag as their daily dashboard. Based in San Francisco, Bugsnag is backed by GV (Google Ventures), Benchmark Capital and Matrix Partners. For more information, visit www.bugsnag.com.

    About SmartBear
    At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API design, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

    All trademarks recognized.

  • Moogsoft and HCL Use AI to Advance Automated Incident Remediation

    The joint solution delivers DevOps, SRE, and ITOps teams end-to-end automated incident detection and response across the digital business

    SAN FRANCISCO — April 28, 2021 — Moogsoft, the AI-driven observability leader, today announced a strategic partnership with HCL Technologies (HCL), a global technology company that empowers organizations for the next decade today. The partnership will deliver the first end-to-end solution for automated remediation of IT incidents and help assure business service continuity and customer experience innovation in today’s digital economy.

    The two companies will develop and deliver a joint solution combining the Moogsoft Observability Cloud’s artificial intelligence (AI)-driven anomaly detection and correlation with automated remediation capabilities from HCL’s DRYiCE™ iAutomate. This one-of-a-kind offering drastically reduces support costs while increasing operational efficiency and the frequency of DevOps CI/CD.

    The pandemic has introduced a fully digital economy, adding IT complexity and scale across businesses. As a result, DevOps and site reliability engineering (SRE) teams increasingly look to automate tasks. The joint Moogsoft-HCL solution’s AI-based automation drastically reduces the Mean Time to Remediate (MTTR) incidents. It correlates multiple data streams and detects anomalies at machine speed, then delivers closed-loop automation throughout the remediation cycle to resolve underlying issues before they cause costly outages.

    “Today’s fully digital enterprise produces massive amounts of constantly changing event data that DevOps, IT Ops, and SRE teams must use to keep improving digital services and experiences,” said Kaylan Kumar B, Chief Technology Officer and Head – Ecosystems at HCL Technologies. “By combining Observability, AI, and automation, these teams can maintain the efficiency to keep these services running, continue innovating, while reducing operations costs.”

    The combined HCL DRYiCE iAutomate and Moogsoft solution enables customers to:

    • Assure continuity: Prevents costly outages by automatically remediating issues before users are impacted.
    • Maximize operational efficiency: Teams can manage more infrastructure in less time through closed-loop automation.
    • Reduce support costs: By lowering ticket volumes and manual work, teams can spend their time on more valuable operations work, enabling developers and SREs to innovate faster.

    “Today’s digital business requires DevOps and SRE teams to act on insights that old-fashioned monitoring tools fail to deliver in a useful timeframe,” said Moogsoft Founder and CEO Phil Tee. “The good news is that these teams can now leverage AI to surface actionable insights from observability data the time it takes to make a cappuccino. By combining these insights with automated remediation, these teams can move focus away from fighting fires and focus on improving the customer experience.”

    Moogsoft and HCL will showcase the benefits of this joint solution in a live webinar on May 18, 2021 at 8 am Pacific. Register at: https://info.moogsoft.com/webinar-automate-incident-remediation-hcl-moogsoft.html

    Additional Resources

    ●  Sign up for a free trial of the Moogsoft Observability Cloud

    ●  Read the Moogsoft Blog

    ●  Follow Moogsoft on Twitter, LinkedIn, and Facebook

     

    About HCL Technologies

    HCL Technologies (HCL) empowers global enterprises with technology for the next decade, today. HCL’s Mode 1- 2-3 strategy, based on its deep-domain industry expertise, customer-centricity and entrepreneurial culture of Ideapreneurship™, enables businesses to transform into next-gen enterprises.

    HCL offers its services and products through three business units: IT and Business Services (ITBS), Engineering and R&D Services (ERS) and Products & Platforms (P&P). ITBS enables global enterprises to transform their businesses through offerings in the areas of applications, infrastructure, digital process operations and next generational digital transformation solutions. ERS offers engineering services and solutions in all aspects of product development and platform engineering. P&P provides modernized software products to global clients for their technology and industry specific requirements. Through its cutting-edge co-innovation labs, global delivery capabilities and broad global network, HCL delivers holistic services in various industry verticals, categorized as Financial Services, Manufacturing, Technology & Services, Telecom & Media, Retail & CPG, Life Sciences & Healthcare and Public Services.

    As a leading global technology company, HCL takes pride in its diversity, social responsibility, sustainability, and education initiatives. For the 12 months ended March 31, 2021 HCL had consolidated revenue of US$ 10.17 B. Its 168,977 Ideapreneurs operate out of 50 countries. For more information, visit www.hcltech.com

    About Moogsoft

    Moogsoft is the AI-driven observability leader that provides intelligent monitoring solutions for smart DevOps. Moogsoft delivers the most advanced cloud-native, self-service platform for software engineers, developers, and operators to instantly see everything, know what’s wrong and fix things faster. Founded in 2012, Moogsoft has more than 140 customers worldwide including American Airlines, Fannie Mae, Fiserv, HCL Technologies, SAP SuccessFactors, and Verizon Media.

     

    Moogsoft® and the Moogsoft logo are proprietary trademarks of Moogsoft Inc. All other products or names may be trademarks of their respective companies.

     

    For more information about the Moogsoft Observability Cloud and its customers’ success, visit www.moogsoft.com.

     

  • Mabl Supports Open DevOps with New Native Jira Integration

    Agile teams transitioning Jira to the cloud can now seamlessly integrate automated testing and issue tracking into their DevOps pipeline.

    Released Wednesday, April 28, 2021 – Mabl, the leading intelligent test automation solution for high-velocity software development, introduced a new native Jira integration in support of Open DevOps from Atlassian. The combined power of these two solutions enables users to harness the compute power and scalability of the cloud with a convenient way to promote collaboration between quality and development teams on issue tracking and fast resolution.

    “There’s no question that the flexibility, security, and scalability of the cloud enables a wide variety of new capabilities that supercharge agile software development,” says Izzy Azeri, co-founder at mabl. “Jira is one of the most popular tools among quality engineers, and this new native Jira integration ensures that high-velocity teams can continue to deliver high quality applications as they move workflows with Jira to the cloud.”

    This new Jira integration – coupled with the additional native integrations with Bitbucket and Bamboo – builds on a long-standing partnership between Atlassian and mabl. Both companies are driven by their mission to unleash innovation in the software industry, and now with Open DevOps, teams have the tools they need to plan, track, test, and release best-in-class software.

    “Teams shouldn’t be forced to consolidate tools – they should have the flexibility to use the best tool for the job,” added Suzie Prince, Head of Product for DevOps. “That’s why Atlassian is laser focused on making sure Jira integrates with the tools they already use in Open DevOps – regardless of the tool.”

    The enhanced Jira integration gives mabl users the ability to:

    • Easily collaborate on finding and fixing software
    • Improve visibility into issues by displaying detailed test results directly in Jira
    • Quickly triage reported issues with comprehensive mabl test
    • Re-run existing tests locally to reproduce, debug and fix issues

    The new Jira integration is immediately available to all mabl users and also available in the Atlassian Marketplace. Start a free trial to see for yourself how you can combine the power of automated testing and Jira’s issue tracking in the cloud to deliver high quality applications without slowing down development.

    About mabl

    Mabl is the intelligent test automation company that empowers high-velocity software development teams to integrate automated end-to-end testing into the entire development lifecycle. Mabl users benefit from a unified platform for easily creating, executing, and maintaining reliable tests that result in faster delivery of high quality applications. That’s why customer-centric brands like Splunk, NCR, jetBlue, Dollar Shave Club, Charles Schwab and many other enterprises rely on mabl for testing their business critical apps. https://www.mabl.com

  • JFrog Combines the Power of Artifactory and Jira to Improve Agile Collaboration and Traceability Throughout the DevOps Lifecycle

    Integration Delivers Out-of-the-Box Traceability of Software Binaries Across the Delivery Process.

    SUNNYVALE, Calif., April 27, 2021 — JFrog Ltd. (“JFrog”) (NASDAQ: FROG), the liquid software company, has delivered a new integration with Jira which enables mutual JFrog and Atlassian users to streamline collaboration and traceability across the software delivery process, accelerating application releases and improving developer productivity.

    A new bi-directional integration between the end-to-end JFrog DevOps Platform Cloud SaaS offering and the Jira Cloud service links each Jira issue (such as a feature request, bug fix, etc.) to the binary or build that resolves this issue, which is managed in JFrog Artifactory. Artifactory is the industry’s universal, hybrid, central repository management, and container registry solution, part of the JFrog DevOps Platform. This combination of best-in-class solutions allows developers, other technical stakeholders, as well as the product and business owners in the organization to have shared visibility, collaboration, and traceability around the software they create from planning to production.

    “Unifying planning and development processes with best-in-breed tools to manage and deliver software packages provides a unique way to collaborate across a business,” said Suzie Prince, Head of Product, DevOps, Atlassian. “JFrog’s integrations with Atlassian help mutual customers improve the traceability of software throughout the delivery lifecycle.”

    “We are excited about our collaboration with Atlassian, empowering teams to have shared visibility and collaboration – which are required for ‘Liquid Software’, in order to accelerate the flow of applications’ updates,” said Casey O’Mara, Vice President of World Wide Business Development, JFrog. “Considering that binaries – not source code – are what is actually being deployed to production and consumed by end users, the new integration allows developers to trace each Jira issue to the unit of value that was delivered to customers and collaborate more effectively around the lifecycle of software binaries.”

    The integration between the JFrog DevOps Platform and Jira Cloud provides the following benefits:

    • Building a trace between the source code, the CI system, and the software version while also creating a link with the Jira issue that explains why a software version was created.

    • Creating a two-way link that allows users to look at a Jira issue and link out to information about the build that was created to solve the Jira issue, and download that specific software binary, all from inside Jira Cloud.

    • Allowing deeper collaboration around the software binary itself, as well as the maturation of processes surrounding the actual software binary that will be delivered and/or deployed in production.

    To take advantage of the new capabilities, joint customers can simply install the “JFrog Platform Artifactory Application” from the Atlassian Marketplace. To learn more, read this blog post.

    About JFrog

    JFrog is on a “Liquid Software” mission to enable the flow of software updates seamlessly and securely from the developer’s keystrokes to production. JFrog’s end-to-end, Universal, Hybrid DevOps Platform provides the tools and visibility required by modern software development organizations to fully embrace the power of DevOps. JFrog’s Platform is available as open-source, self-managed, and SaaS services (with free tier) on AWS, Microsoft Azure, and Google Cloud. JFrog is trusted by millions of developers and thousands of customers, including the majority of the Fortune 100 companies that depend on JFrog solutions to manage their DevOps pipelines. Learn more at jfrog.com.