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Author: Deborah Schalm

  • Digitate’s ignio Recognized as Value Leader in EMA AIOps Radar Report and Wins Integrated Automation Award

    ignio AIOps recognized for its industry-leading fully integrated automation that promotes the “analytics-automation” handshake
    SANTA CLARA, Calif., Sept. 22, 2020– Digitate announced today that its award-winning ignio™ software for IT and business operations has been identified as a value leader in Enterprise Management Associates’ (EMA) inaugural AIOps Radar Report. Digitate’s industry-leading, closed-loop software for the autonomous enterprise, ignio AIOps, stands out for its strength in categories including change and capacity optimization, performance and availability management, business impact and IT-to-business alignment. EMA also recognized Digitate with the Integrated Automation award as a testament to industry leadership in regard to the “analytics/automation handshake,” for enabling critical IT and digital business transformation.
    EMA finds that the AIOps market is on a growth trajectory and, in the last eight years, the diversity of approaches and design within the landscape has ramped up significantly. The report recognizes ignio AIOps’ rich set of pre-built automation options in addition to its extensive AI/ML algorithms, contributing to Digitate’s overall leadership in the AIOps landscape. ignio has been evaluated as “outstanding” across criteria spanning features, architecture and ease of deployment. The report can be accessed here.
    “We are successfully leveraging ignio AIOps for infrastructure and application performance and capacity analytics in our virtualized infrastructure. Its combined capabilities for digital automation and machine learning were the initial drivers for its selection after looking at a number of other options,” said a head  of product development for enterprise systems management at a large, UK-based financial services provider in the report.
    Akhilesh Tripathi, CEO, Digitate, said, “With our closed-loop, end-to-end, proactive problem management and autonomous resolution approach, ignio AIOps is enabling enterprises to operate with stability, agility and resilience while delivering a brilliant customer experience. EMA’s recognition validates that we are delivering on our vision for autonomous enterprise. We are honored to be showcased as leaders in this landscape as more and more organizations look to AIOps to build new competitive advantages.”
    Dennis Drogseth, Vice President of Research, EMA, said: “Digitate successfully delivers on its vision for ‘autonomous IT operations’ with ignio AIOps. With ignio AIOps, analytics and automation come together strongly in managing, planning and optimizing changes across the full IT application and infrastructure. Digitate deployments have enjoyed noise reductions of up to 90% due in large part to the combination of automation and analytics that the vendor brings to the table. ignio AIOps offers solid support across all three use cases, with active ongoing investment to accelerate the growth of its AI/ML capabilities and expand its technological breadth, while making its platform strengths increasingly user friendly.”
    Digitate’s ignio AIOps is an AI/ML driven software that combines enterprise IT context, insights and intelligent automation to deliver resilient, agile and autonomous enterprise operations. ignio AIOps is one of the solutions evaluated in EMA’s first, comprehensive AIOps Radar Report, which delivers in-depth insights into essential AIOps trends, including evaluation of 17 key AIOps vendors.
    About Digitate
    Launched in 2015, Digitate is a leading software provider that brings agility, assurance, and resiliency to IT and business operations. ignio™, an award-winning AIOps software, reimagines enterprise IT and business landscape with its unique and innovative closed-loop approach that combines context, insights and intelligent automation to autonomously resolve and prevent issues. ignio’s customers span across industry verticals and include large, global enterprises that are leaders and innovators in their respective industries. Digitate is headquartered in Santa Clara, California, USA and Pune, India.
    To stay up to date on ignio news:
    Visit us at www.digitate.com
    Read the Digitate Blog
    Follow Digitate on Twitter and LinkedIn

  • Codefresh Reports Unprecedented Team Growth with Addition of Three New Executives

    Vidhya Vijayakumar, Head of Customers, Sasha Shapirov, VP R&D, and Ran Zaksh, VP Product, are the latest to join Codefresh’s global team

    MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–It’s been a productive few months for Codefresh, from securing $27 million in new funding and launching its hybrid cloud Runner to releasing results of a new DevOps survey and bolstering the global team. Today, the company announces three new hires – Vidhya Vijayakumar as Head of Customers, Sasha Shapirov as Vice President, R&D, and Ran Zaksh as Vice President, Product.

    Vijayakumar most recently served as Customer Experience Operations Manager for Electric Cloud where she also served as a Technical Customer Support Engineer. In addition, she was Customer Support Operations Manager at Cloudbees. At Codefresh, she is responsible for all customer experiences and the impact on product innovation, which has been even more important during COVID-19.

    “Since Codefresh is a big part of our customers’ lives, we have increased our touchpoints with them during COVID-19 to ensure a seamless experience,” Vijayakumar said. “Many of our customers in industries like healthcare and home improvement are thriving and have increased needs. When the pandemic’s impact on business ends, we hope that Codefresh will have the necessary advancements in place because our customers have accelerated their journeys and driven our progress forward.”

    Shapirov joins Codefresh from ClickSoftware, a Salesforce Company, where he worked for more than 25 years in key engineering leadership roles, including: Vice President Product Security, Vice President Cloud Development, and Chief Architect & Engineer Group Manager.

    “I was attracted to Codefresh because they have a great product and a bright future solving real problems for engineering and DevOps. They do that by providing intuitive, automated and visual products for headache-free deployment,” Shapirov said. “Since my main passion is providing solutions for customers and seeing them succeed using the products, it’s exciting to be part of this innovative, successful company.”

    Zaksh started his career as a developer and consultant before taking on roles with high-growth startups. Before joining Codefresh, he served as Vice President Product for Contguard and as Head of Product Management for Consumer Physics, Inc. He also held Director Product Management roles at ironSource and Supersonic.

    “It is quite impressive what the Codefresh team has done in terms of the product, traction and sales. In my previous role, I grew the product from the ground up. At Codefresh, I’ll be working with the team to grow products that are already up and running and ensuring we have the data and all the signals from the market and the users to help us make good decisions about how to move forward,” Zaksh said.

    Vijayakumar will be based out of the Codefresh U.S. headquarters in Mountain View, CA; Shapirov and Zaksh are based out of Codefresh’s Tel Aviv, Israel headquarters.

    Codefresh’s CI/CD platform provides automation for building, testing and deploying modern applications using Kubernetes, serverless and more. Development teams often see 24x faster engineering cycles when using Codefresh.

    About Codefresh

    Founded in 2014 by Raziel Tabib and Oleg Verhovsky, Codefresh is the first Kubernetes-native DevOps platform. After launch in 2017, Codefresh has gained tens of thousands of users. Unlike legacy solutions, Codefresh goes beyond simple pipelines to connect runtime environments for total observability, advanced deployments and faster engineering/recovery cycles. Codefresh is headquartered in Mountain View, CA and backed by world-class investors: M12, Microsoft’s venture fund, Red Dot Capital Partners, Shasta Ventures, Viola Ventures, Vertex Ventures, Hillsven, CEIIF, UpWest Labs and Streamlined Ventures. Learn more about Codefresh at https://codefresh.io/. Follow on LinkedIn and Twitter at @codefresh.

  • Applause’s Bring Your Own Testers Feature Combines Fully Managed Service with Internal Teams for Comprehensive Test Coverage

    Boston, Massachusetts – September 22, 2020

    Applause, the worldwide leader in digital quality and crowdsourced testing, today announced the availability of its Bring Your Own Testers (BYOT) feature that enables clients to manage their internal teams – employees, friends, family members and existing customers – and invite them to test cycles in the Applause Platform alongside Applause’s vetted and expert community of testers.

    Many times, organizations want to engage their employees or a network of customer advocates who can provide early feedback on a new release or capability. The Bring Your Own Testers feature leverages Applause’s established SaaS platform and processes for tester management, test execution, and delivery of results so that organizations can take advantage of both the Applause Community as well as their own internal teams that can provide valuable testing and user feedback. BYOT eliminates the time and infrastructure that internal management of this process typically requires.

    “Engineering and QA teams are constantly trying to test and release software builds faster and more frequently. One of the biggest roadblocks to this goal is an organization’s ability to manage all facets and parties involved in testing as the scale increases,” said Doron Reuveni, Founder and CEO at Applause. “Bring Your Own Testers solves this problem by providing the established and trusted Applause Platform as a means to manage both internal and external testing teams. This not only offloads the process-oriented work that can slow down Engineering and QA, but also provides a holistic view of results from all testers within a single platform.”

    There are three primary benefits of the Bring Your Own Testers feature:

    • Access to Applause’s fully managed service: BYOT enables organizations to engage with their internal teams in a way that may otherwise be impossible. Applause’s team manages the setup, execution and delivery of results.
    • Expanded testing results and feedback: Organizations receive richer testing results and feedback by leveraging Applause’s global, expert community in addition to their internal teams.
    • A seamless experience for internal teams: Applause makes it easy for an organization’s internal teams to start testing and reporting actionable bugs and feedback. Teams are registered and onboarded through a simple, customer-branded experience so testing can begin quickly. Once testing has started, internal teams can easily access builds, report issues containing all the necessary information, upload videos and provide valuable user feedback all through the Applause Platform.

    Additional Resources:

    About Applause

    Applause is the worldwide leader in crowdtesting and digital quality. Software is at the heart of how all brands engage users, and digital experiences must work flawlessly everywhere. With highly vetted testers available on demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. This approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds time-to-market for websites, mobile apps, IoT and in-store experiences.

    Thousands of leading companies — including Ford, Fox, Google and Dow Jones — rely on Applause as a best practice to deliver high-quality digital experiences that customers love.

    Learn more at www.applause.com.

  • Instana Announces Availability of Integrated Service Level Initiative and Objective Management

    New Features for DevOps and SREs include automatic threshold determination and wizards to setup Instana Application Perspectives

    Chicago – September 22, 2020 – Instana is changing the way organizations use Service Level Objectives (SLOs) by integrating SLO configuration, monitoring, and management with the critical troubleshooting capabilities of application performance monitoring, tracing and profiling. This new set of operational capabilities builds on the value of Instana’s  perfect Application Performance Monitoring solution for DevOps and SRE teams trying to deploy better software faster.

    “The lines between IT Operations tools and performance management solutions continue to blur as application delivery teams strive to be the fastest to update application code,” said Chris Farrell, Technical Director and APM Strategist at Instana. “Instana’s Service Level Objective support for critical applications and user journeys provide the easiest way for all application stakeholders to see whether or not a service, cluster or application is failing to meet objectives.”

    Today’s announcement encompasses several key capability additions to Instana’s award-winning automatic application performance monitoring solution:

    • Service Level Configuration Wizard for fast easy setup
    • Site Reliability Dashboards visualizing SLOs, SLIs and Error Budget
    • Setup wizard making it easy to set up, change and maintain Application Perspectives

    A powerful feature for monitoring cloud-native and microservice applications, the Application Perspectives creation wizard provides step-by-step, interactive guidance to select filters that eliminate uncorrelated, unconnected systems from the entities of interest. The wizard walks users through a simple three step process where they choose a model based on what kind of application they’re monitoring, then select the services and endpoints that matter. The final step is to fill in the remaining details, such as an application’s name and which calls to include.

    With some customers having upwards of 1,000 Instana users monitoring, tuning and optimizing application performance, the ability to provide complete service level setup and monitoring capabilities out of the box is imperative to addressing all stakeholder needs. The new SLO capabilities and Application Perspective Creation Wizard together make it easy for users to setup monitoring and visualize performance and service levels across User Journeys.

    Unlike traditional APM tools, Instana’s automated Application Performance Monitoring (APM) solution discovers all application service components and application infrastructure, including infrastructure such as AWS Lambda, Kubernetes and Docker. Instana automatically deploys monitoring sensors for each part of the application technology stack, traces all application requests and profiles every process – without requiring any human configuration or even application restarts. The solution detects application and infrastructure changes in real-time, adjusting its own models and visualizing the changes and any performance impact in seconds.

    Learn more about Instana’s Application Monitoring solution and Service Level Management features at https://instana.com/slo

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    ABOUT INSTANA

    As the leading provider of Automatic Application Performance Monitoring (APM) solutions for microservices, Instana has developed the automatic monitoring and AI-based analysis DevOps needs to manage the performance of modern applications. Instana is the only APM solution that automatically discovers, maps and visualizes microservice applications without continuous additional engineering. Customers using Instana achieve operational excellence and deliver better software faster. Visit https://www.instana.com to learn more.

  • PagerDuty to Acquire Rundeck to Expand DevOps Automation Capabilities Across Digital Operations

    Enterprise-scale runbook automation and auto remediation will improve productivity for teams on the digital frontline, enabling them to resolve incidents faster, reduce costs and protect customer experience

    (Graphic: Business Wire)

    (Graphic: Business Wire)

    SAN FRANCISCO–(BUSINESS WIRE)–PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management, today announced that it has entered into a definitive agreement to acquire Rundeck, a leading provider of DevOps automation for enterprise. The acquisition strengthens PagerDuty’s leading incident response offering with intelligent machine automation including auto-remediation and self-healing that bring increased productivity to resolution and recovery efforts.

    “Rundeck was designed to solve difficult, time sensitive challenges for DevOps teams leveraging automation for hybrid infrastructure. With PagerDuty we can accelerate our growth in Enterprise DevOps and IT focused incident response, while continuing to innovate our offering and expand our open source community”

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    Rundeck gives front line incident response teams, including engineering, IT, customer service and security, a self-service way to run automated machine-centric workflows – or runbooks – that prevent, diagnose and resolve incidents at the push of a button, without needing to escalate to an expert. Customers have experienced up to 50% reduction in incident response time using Rundeck’s automated runbooks, greatly improving team productivity and reducing poor customer experience.

    Rundeck’s automation solutions have achieved strong product to market fit with large enterprises, serving over 150 enterprise and mid market companies, who are seeking to improve the availability of their digital offerings. Rundeck’s land and expand go-to-market motion starts with DevOps and is founded on an active open source community of over 60,000 users.

    “Rundeck’s impressive track record in providing scaled automation for DevOps teams in the world’s largest companies, along with their easy to use, practitioner focused offering make them a highly complementary extension for PagerDuty,” said Jennifer Tejada, CEO of PagerDuty. “Together we can now automate unpredictable, emergent work for people and machines, from detection and diagnosis to recovery, remediation and learning, providing the most robust real-time incident response platform in the market. Our 13,300 customers trust us to ensure their digital services remain always on, and now we are ensuring they can do this faster, and more efficiently.”

    “Rundeck was designed to solve difficult, time sensitive challenges for DevOps teams leveraging automation for hybrid infrastructure. With PagerDuty we can accelerate our growth in Enterprise DevOps and IT focused incident response, while continuing to innovate our offering and expand our open source community,” said Alex Honor, CEO and co-founder of Rundeck. “Like us, PagerDuty is steeped in DevOps and digital transformation, with unparalleled leadership, trusted by a large, loyal community of users in large enterprise companies and early innovators. We look forward to bringing the power of the most holistic offering in incident response and digital operations to all our customers.”

    “Bad things happen, so infrastructure and operations professionals need to prepare automated operational responses; correlate performance analytics to predict and avoid incidents; support preventative assessments, drills/game days, and chaos engineering; and use postmortems to improve systems,’ notes Forrester Principal Analyst, Charles Betz. “PagerDuty, a vendor focused on automating incident response, brings presenters to its regional summits to talk about incident command so practitioners can learn and adopt best practices.”1

    Under the terms of the definitive agreement, PagerDuty will acquire Rundeck for a total purchase price of approximately $100 million, subject to adjustment, to be paid approximately 60% in cash and 40% in PagerDuty common stock. The acquisition is subject to certain customary closing conditions and is expected to close in October 2020.

    Conference Call Information:

    PagerDuty will host a conference call and live webcast to discuss the Rundeck announcement with analysts and investors at 1:15 p.m. Pacific Time on September 21, 2020. This conference call will be accessible from the PagerDuty investor relations website at investor.pagerduty.com.

    Safe Harbor Statement

    This press release contains “forward-looking statements” that are based on PagerDuty’s beliefs and assumptions and on information currently available to PagerDuty as of the date of this press release. Forward-looking statements include, but are not limited to, statements regarding the anticipated timing of the consummation of the acquisition (if at all), the satisfaction of closing conditions and regulatory approvals, the expected benefits of the acquisition, the ability to successfully integrate Rundeck into PagerDuty’s business, the impact of the acquisition on PagerDuty’s products and services, the capabilities of Rundeck’s products and services, and the expected dilution to PagerDuty’s stockholders. There are a significant number of known and unknown risks, uncertainties, and other factors that could cause PagerDuty’s actual results, performance, or achievements to be materially different from those expressed or implied by the forward-looking statements, including: difficulties encountered in closing and integrating the merged business, technologies, personnel and operations; costs related to the acquisition; market acceptance of the acquisition and resulting products and services; PagerDuty’s inability to realize value from its significant investments in its business, including product and service innovations; and general market, political, economic and business conditions.

    Additional information on potential factors that could affect PagerDuty’s financial results is included in the company’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2020, which is on file with the U.S. Securities and Exchange Commission and PagerDuty’s other filings with the SEC. Except as required by law, PagerDuty undertakes no intention or obligation to update or revise any forward-looking statements or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, whether as a result of new information, future events or otherwise.

    For more information, visit www.pagerduty.com

    Learn more about PagerDuty’s most recent platform innovation, integrations, customer use cases, partnerships and thought leadership at PagerDuty Summit20 from September 21-24, 2020.

    About PagerDuty

    PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, lululemon and more. To learn more and try PagerDuty for free, visit www.pagerduty.com. Follow our blog and connect with us on Twitter, LinkedIn, YouTube and Facebook.

    1The Changing Landscape of IT Incident and Crisis Management, Forrester Research, Inc., February 20, 2018.

  • Grafana Labs Releases Grafana Metrics Enterprise, a Streamlined, Cost-Effective Ways for Organizations to Run Prometheus at Enterprise Scale

    Grafana Metrics Enterprise Also Allows Companies to Offer Prometheus as a Service for Internal Customers.

    NEW YORK, September 17, 2020 — Today, Grafana Labs announced the release of Grafana Metrics Enterprise, a modern Prometheus-as-a-Service solution designed for the scale, architecture, and security needs of enterprises as they expand their observability initiatives. Grafana Metrics Enterprise offers large companies an easier, cost-effective way to run Prometheus at scale.

    Prometheus, the de facto monitoring system for the cloud native ecosystem around Kubernetes, has exploded in popularity, but there are well-documented challenges to adopting the technology at the enterprise level. Grafana Labs already helps a wide range of customers run Prometheus at scale with reduced operational complexity through Grafana Cloud, which is powered by Cortex, the open source, horizontally scalable Prometheus implementation.

    These experiences formed the foundation for the Grafana Metrics Enterprise offering. Grafana Metrics Enterprise is also built on Cortex, which was recently promoted to the Cloud Native Computing Foundation incubator — a signal that the project has reached a healthy level of maturity and adoption. Grafana Labs heavily invests in the Cortex project; five of the eight maintainers, including the project’s co-creator, are employed by Grafana Labs.

    With Grafana Metrics Enterprise, large companies can benefit from:

    Scalability and lower cost. World-leading efficiency, scalability, and performance allow enterprises to cost-effectively store all their application and infrastructure metrics in one centralized cluster, or across multiple Grafana Metrics Enterprise clusters. Best-in-class query performance means users can drive real-time dashboards and insights for their whole organization.

    An architecture built for enterprises. Prometheus’s pull-based architecture can be hard to adopt in enterprise environments, and is often incompatible with their network topology and firewall rules. Grafana Metrics Enterprise brings the benefits of Prometheus (flexible, multidimensional data model; powerful and concise PromQL queries; sophisticated SRE-class alerting) to enterprises in a way that is more sympathetic to their architectural requirements. The centralized, horizontally scalable, replicated architecture is familiar to enterprises. And there are minimal dependencies: Organizations only need to provide S3-compatible storage.

    Security. Grafana Metrics Enterprise adds the security features enterprises need to adopt Prometheus at scale: Native multi-tenancy, built-in authentication, data-access policies, and cluster federation allow administrators to control where their metrics live and who gets to use them. Data can be kept wherever it currently lives — whether in the EU or China or elsewhere — and users can still query a global view of their metrics.

    Ease of use. Grafana Metrics Enterprise includes an API-driven management UI embedded in Grafana Enterprise. There’s also a streamlined UI for managing centralized Prometheus alerts, so there’s no need to manually edit and manage configuration files. Grafana Metrics Enterprise subscriptions include support to help organizations implement Prometheus and Grafana Metrics Enterprise.

    A composable solution. With Grafana Metrics Enterprise, enterprises can unify Graphite and Prometheus monitoring as part of a modern, composable observability solution. Metrics can also be shipped into data lakes or other storage systems selectively to fulfill data lake requirements, thus helping organizations with migration and modernization of existing systems.

    “At Grafana Labs, we’ve been assisting some of the largest enterprises in the world with their adoption of Prometheus. Through this experience we’ve learned what it takes and baked solutions to those challenges into Grafana Metrics Enterprise. If you’re looking to adopt Prometheus in a large organization, this is for you.” — Tom Wilkie, VP Product at Grafana Labs, Prometheus maintainer and Cortex co-creator

    For more information on Grafana Metrics Enterprise, attend Grafana Labs’ Sept. 23 webinar, Adopting Prometheus in the Enterprise.

    Grafana announced $50M in funding in August and committed to prioritizing R&D investments including the acceleration of Grafana Metrics Enterprise, now available.

  • More Than Half of Americans Willing to Participate in Contact Tracing, but Have Major Privacy Concerns

    Virtru-Commissioned Study Found Strong Technology Trust Among Young Americans, Damaged Trust in Older Americans, but Unity Toward the Greater Good

    WASHINGTON, September 16, 2020 – As the COVID-19 pandemic continues to surge and resist control, Virtru, the new standard in data protection, today announced the results of a U.S. study conducted online by The Harris Poll on behalf of Virtru, regarding Americans’ attitudes toward contact tracing technology efficacy and privacy, and confidence in roles played by technology companies as well as government at all levels. With health experts emphasizing the criticality of contact tracing and the need to employ technology at scale, the study found an impressive percentage of Americans (52%) willing to share their medical records, even beyond COVID-19 test status, with government agencies and organizations to help with the pandemic response – even more so, 61% would be more willing if given control over access to their own information. However, when it comes to contact tracing apps created by states and technology providers, less than half of Americans (42%) are confident in the privacy of information captured.

    Conducted during the latest surge (July 7-9) among a sample of 2,022 U.S. adults ages 18 and older, the study shows a strong willingness and unity in serving the greater good, but with reservations. Additionally, highlighting some significant generational differences, the reservations focus on the source of enabling technologies, the guidance and policies governing data collection, the ability to verify the trustworthiness of all parties with access, and even broader U.S. political efforts related to surveillance and the privacy of personal information. The high-level insights include:

    • Americans Have the Greater Good in Mind – More than half of Americans (52%) say they are willing to allow government agencies, task forces, or healthcare organizations access to their medical records, beyond COVID-19 test status, if it could offer responders better and more precise data for pandemic response to improve care for themselves and others. If given the ability to stop sharing and block access to individual data at any point in time, 61% of Americans would be more willing to share their medical records.
    • Americans Generally Trust Technology – More than half of Americans (57%) feel confident in the efficacy of contact tracing apps available from states and technology providers, with the highest trust in technology developed by healthcare groups/hospital networks (34%) and technology companies (28%). More than half of adults across all generations cite confidence in app efficacy (Gen Z ages 18-23 at 56%, Millennials ages 24-39 at 61%, GenX ages 40-55 at 59%, and Boomers ages 56-74 at 51%).
    • Americans are Privacy Wary – A majority of Americans (58%) are not confident in the privacy of contact tracing apps available from states and technology providers, with those saying they are “very confident” ranging from 18% for Millennials to Boomers anchoring the low end at 6%. Just about half of Millennials (51%) cite being “confident” (somewhat or very) in privacy while fewer older adults say the same – 44% and 34% of GenX and Boomers, respectively.
    • Americans Have Mixed Opinions of Federal Government Policy – With regard to the federal government setting data protection guidelines, the country is split right down the middle with 50% each feeling both more and less confident in the efficacy of contact tracing apps with those guidelines, and more than half (54%) less confident in privacy controls. This area holds the most stark generational differences with Gen Z, Millennials, and GenX who are all more likely than Boomers to feel more confident in the efficacy (53%, 59%, and 52% vs. 39%) and privacy (50%, 54%, and 48% vs. 36%) of government guidance.
    • Americans Have the “Surveillance State” in the Back of Their Minds – With efforts to renew the Foreign Intelligence Surveillance Act (FISA) and the introduction of the Eliminating Abusive and Rampant Neglect of Interactive Technologies (EARN IT) Act continuing a drumbeat of invasive surveillance and “backdoor” technology access, respondents acknowledged the conflicting privacy positions that weaken confidence. Overall, 62% of Americans cite these efforts have an impact on their willingness to share personal health data, beyond COVID-19 test status, with government agencies, task forces, or healthcare organizations for the purpose of contract tracing, with 31% citing it as a “major impact.” This was actually one area where not only were the majority of each generation in agreement, but Millennials (67%) felt more strongly than Boomers (58%).

    “As we continue to battle the pandemic, and at a time when trust in each other and institutions is most critical, we’re living in a massive trust deficit,” said Virtru Co-founder and CEO John Ackerly. “While we all love the convenience and access technology has afforded us, our personal information has become an economic engine and even a weapon, and as a result, we have very little control over it. So when we’re asked to give our most sensitive health information over to someone else, it’s understandable to fear that the data may be used and shared beyond what is asked. Boomers and GenX are jaded because they’ve been burned on privacy too many times, and Millennials and GenZ have largely grown up in a ‘public by default,’ social media world. A time of crisis like this should be a catalyst for us to change the rules and the game, to not only re-establish personal privacy, but install mechanisms for an individual verifiable trust.”

    Survey Method

    This survey was conducted online within the United States by The Harris Poll on behalf of Virtru from July 7-9, 2020 among 2,022 U.S. adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables and subgroup sample sizes, please contact Shannon Kelley.

    About Virtru

    At Virtru, we empower organizations to easily unlock the power of data while maintaining control, everywhere it’s stored and shared. Creators of TDF (Trusted Data Format), the open industry standard for persistent data protection, Virtru provides flexible, easy to use, and trusted privacy technologies built on its data protection platform that govern access to data throughout its full lifecycle – from creation to transmission, storage, analysis, and sharing. For more information, visit www.virtru.com or follow us on Twitter at @virtruprivacy.

    All product and company names herein may be trademarks of their respective owners.

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  • Instaclustr Expands Fully Managed Open Source Data Solutions with Instaclustr for Redis™*

    The addition of Instaclustr-managed Redis provides enterprises with the most efficient, scalable, cost-effective, and reliable way to leverage the in-memory data store

    Redwood City, California, September 16, 2020: Instaclustr, delivering reliability at scale through fully managed open source data technologies, today announced the general availability of Instaclustr for Redis. This newest addition to the Instaclustr Managed Platform enables low latency in-memory caching, messaging, and stream processing. Redis joins Apache Kafka, Apache Kafka Connect, Apache Cassandra, and Elasticsearch as another fast, proven, resilient, and highly flexible open source data technology, expertly managed and supported by Instaclustr.

    Redis—the leading in-memory database—facilitates extremely low latency in-memory applications across a broad set of use cases to drive revenue, engagement, and productivity. By offering a series of flexible and easy-to-use data structures, Redis enables highly responsive applications and caching that can be deployed at different positions inside a given architecture.

    Instaclustr now offers Redis as a fully managed service, as the data store often requires significant operational proficiency to be efficiently deployed and optimized at scale. Instaclustr for Redis delivers a fully managed solution enabling customers to rapidly build in-memory, low latency solutions. Backed by Instaclustr’s hands-on management, businesses can focus internal resources on more efficiently building and shipping their applications while Instaclustr handles the complexities of Redis cluster management, scaling, security, and deployment. Redis joins the other data-layer technologies which Instaclustr delivers in their pure open source form, giving Instaclustr customers an advantageous and economical alternative to “open core” solutions that increase license costs and promote vendor lock-in.

    “Redis is particularly powerful open source technology, the leading in-memory solution in the industry, and complementary to the data-layer solutions we’re delivering as managed services to our broad customer base,” said Ben Slater, Chief Product Officer, Instaclustr. “Adding Redis to our list of managed technologies is something our customers have been asking for as it’s often used alongside Apache Cassandra, Apache Kafka or Elasticsearch and our customers wanted a Redis managed service meeting the same high standards we set with those technologies. We’re excited to now launch our Instaclustr for Redis solution as the newest addition to the Instaclustr Managed Platform, and look forward to helping new and existing customers leverage its low latency capabilities, reliability, and scalability.”

    Instaclustr for Redis delivers everything enterprises need to take full advantage of an in-memory database:

    • Automated provisioning and deployment: Instaclustr provides automated Redis provisioning through the Instaclustr Management Console, REST APIs, or the Instaclustr Terraform provider.
    • Run in your provider account or ours: Instaclustr for Redis is supported on AWS, Azure, and GCP. Customers can run it in Instaclustr’s cloud provider account with a fixed infrastructure-inclusive cost, or use their own cloud provider account and pay a management fee per node.
    • Availability SLAs: Instaclustr offers a 99.99% availability SLA when using an Instaclustr-managed Redis cluster.
    • Monitoring and alerting: Customers can access key metrics through Instaclustr’s Management Console and REST APIs, and can also retrieve monitoring metrics in a format compatible with the Prometheus monitoring system. Instaclustr has built synthetic transaction monitoring so we can ensure your cluster is actually working, not just reporting as “UP”. Alerting is in place to enable Instaclustr’s team to proactively identify any irregularities.
    • Security: Instaclustr for Redis is SOC 2 certified, featuring a client-to-cluster secured connection via TLS, node-to-node encryption, firewall configuration, and other enterprise-level security features.
    • 24×7 expert support: Instaclustr customers have 24×7 access to technical support, with extensive expertise managing large-scale distributed systems.

    To begin a free trial of Instaclustr for Redis, visit our console, or contact the Instaclustr Sales or Customer Success teams.

    About Instaclustr

    Instaclustr delivers reliability at scale through our integrated data platform of open source technologies such as Apache Cassandra®, Apache Kafka®, Apache Spark™, Redis™ and Elasticsearch™. We enable companies to focus internal development and operational resources on building cutting edge customer-facing applications. Instaclustr now has more than 70 million node hours and 7 PB of data under management across its open source technology suite.

    Apache Cassandra®, Apache Spark™, and Apache Kafka® are trademarks of the Apache Software Foundation. Elasticsearch™ and Kibana™ are trademarks for Elasticsearch BV. Kubernetes® is a registered trademark of the Linux Foundation. Redis™ is a trademark of Redis Labs Ltd. *Any rights therein are reserved to Redis Labs Ltd. Any use by Instaclustr Pty Ltd is for referential purposes only and does not indicate any sponsorship, endorsement or affiliation between Redis and Instaclustr Pty Ltd.

  • Catchpoint to Acquire Webpagetest.org

    Acquisition will dramatically boost Webpagetest.org’s core capabilities; offering superior performance monitoring to the web performance community

    (New York, USA) – September 16, 2020 – Catchpoint,®  the leader in Digital Experience Monitoring, today announced it has signed an agreement to acquire Webpagetest and  Webpagetest.org, an open-source web performance testing software and service. The transaction will allow Catchpoint to strengthen and expand Webpagetest’s capabilities and Webpagetest.org’s geographical performance testing footprint, leveraging Catchpoint’s best-in-class infrastructure, adding capacity and improving consistency and quality of analytics.

    With the rapid shift to SaaS and web-based applications, used by billions of consumers and enterprise workforce, businesses have struggled to manage application performance and deliver reliable digital experiences to their users. In addition, maintaining a competitive edge in the digital economy is no longer a nice-to-have but a critical business priority. In the digital economy, if a company cannot deliver fast, reliable, and consistent web app experiences to their customers and employees, their business will be negatively impacted either through customer churn or low employee productivity and morale.

    Catchpoint and Webpagetest have shared the same mission from the beginning; to help web developers and ops teams deliver the best possible digital and web experience to their users. Merging Catchpoint’s enterprise-class global monitoring network infrastructure with the hugely popular web performance testing capabilities of Webpagetest will create an unparalleled web performance measurement and monitoring platform.

    The Webpagetest.org service supports more than 1 million users per month and allows them to run instant tests from various locations and receive a detailed performance audit of their web pages and web applications.

    As the new custodian of Webpagetest, Catchpoint will invest in dramatically improving the free Webpagetest.org experience. Not only will Webpagetest.org continue to be offered as a free service to the community, but under Catchpoint, the service will be greatly enhanced. The web performance community will continue to utilize Webpagetest.org for free, with dramatically improved consistency, capacity and quality of test results.

    Read Patrick Meenan’s personal note to the community

    “Today, IT teams struggle to meet web and application performance expectations and keep pace with the demands and growth from digital transformation,” said Patrick Meenan, Engineering Fellow at Catchpoint and Founder of Webpagetest.org. “By bringing together Catchpoint’s renown command and control architecture and distributed footprint with Webpagetest web performance testing capabilities, IT teams will have the insight needed to monitor, detect, identify and resolve performance and availability issues quickly.”

    “This is some of the most exciting industry news I’ve heard in a while, and a great step forward for the web performance community.” said Hooman Beheshti, VP Technology of Fastly. “We are massive fans of both Catchpoint and Webpagetest and use both platforms in our monitoring practice. Combining the two will make our lives a lot easier and will save precious time in isolating and addressing challenges at scale.”

    “Patrick is a well-known web performance evangelist and a driving force behind several key web performance metrics that better capture the user experience like SpeedIndex. He will play a pivotal role with the Webpagetest community on future developments,” said Mehdi Daoudi, CEO of Catchpoint. “We are committed to serving the community with an improved free tool experience and will continue honoring the open-source values of the Webpagetest community.”

    Connect with Catchpoint

    Twitter: @Catchpoint

    LinkedIn: https://www.linkedin.com/company/catchpoint/

    About Catchpoint

    Catchpoint, the global leader in Digital Experience Monitoring (DEM), empowers business and IT leaders to protect and advance the experience of their customers and employees. In a digital economy, enabled by cloud, SaaS and IoT, applications and users are everywhere. Catchpoint offers the largest and most geographically distributed monitoring network in the industry – it’s the only DEM platform that can scale and support today’s customer and employee location diversity and application distribution. It helps enterprises proactively detect, identify and validate user and application reachability, availability, performance and reliability, across an increasingly complex digital delivery chain. Industry leaders like Google, L’Oréal, Verizon, Oracle, LinkedIn, Honeywell, and Priceline trust Catchpoint’s out-of-the box monitoring platform, to proactively detect, repair, and optimize customer and employee experiences. Learn more at www.catchpoint.com

  • JumpCloud Announces Okta Integration

     | Source: JumpCloud

    New integration makes it easy for admins to securely manage identities and access to cloud based and on premise resources

    LOUISVILLE, Col., Sept. 15, 2020 (GLOBE NEWSWIRE) — JumpCloud today announced that its cloud directory now has verified integration with Okta and is now available through the Okta Integration Network (OIN). Through the integration, IT admins can provision a user once and extend their Okta identity access to virtually every IT resource, including: Windows, Mac and Linux devices, server platforms and cloud infrastructure, on-premise or web based applications, file servers, WiFi and VPNs. Okta end users get a more holistic single sign on (SSO) experience with additional access to resources managed by JumpCloud.

    Tweet this: The JumpCloud Directory Platform’s new integration with Okta empowers IT admins to provision once and extend user access to virtually any resource: web and on prem applications, devices, WiFi and VPN networks! Learn more: https://bit.ly/33xn3sI 

    “JumpCloud’s integration takes what makes Okta great and extends it to all of our IT resources,” said James Tommey, director of IT at CS Disco. “Now with the integration, we can extend a user’s Okta identity to all of their resources without disrupting the user experience at all, and it only takes a couple of minutes to complete.”

    Okta is the leading independent provider of identity for the enterprise. Millions of users rely on an Okta identity to login to countless applications such as Zoom, Slack, GitHub, Salesforce, and more. The JumpCloud Directory Platform unifies identity, access, and device management. IT organizations overseeing remote users who need to manage resources beyond applications can now use JumpCloud to extend Okta user identities to devices, servers, applications, storage systems, and networks. With the release of this integration, end users are able to use their Okta identity for virtually all IT resources and IT teams benefit from an automated integration for easier identity and access management.

    “Through our newly released integration to Okta, end users can easily connect to virtually all of their IT resources while IT can leverage the JumpCloud Directory Platform to extend their ability to provision and deprovision an end user in one spot,” said Lindsey Bond, technical product manager at JumpCloud. “JumpCloud aims to make the entire identity access and device management cycle convenient across different operating systems, applications, and networks. This newly released integration with Okta unlocks more value for users of JumpCloud and Okta.”

    The Okta to JumpCloud integration is available today from the Okta Integration Network (OIN) catalog at no extra charge. Ready to get started?  Follow this JumpCloud + Okta step by step integration guide using a JumpCloud Free account today for unrestricted access to the platform, which you can use to manage up to 10 users and 10 systems free. With this account, you can evaluate the platform and whether it meets your specific environment’s needs.

    Additional resources:

    About JumpCloud
    JumpCloud has reimagined directory services to transform how IT delivers workers secure and easy access to technology. The rise of cloud, web apps and remote work made it hard for IT to secure employees while supporting their need to work however and wherever they want: as a result IT teams have wrestled with an increasing number of identity, access and device management products as they try to recreate what Active Directory achieved in an on-premise only world. The JumpCloud Directory Platform gives IT and devops a modern solution to securely manage and connect users to IT resources regardless of platform, provider, protocol, or location. With JumpCloud, organizations increase employee productivity and protect identities, while enabling convenient connection.

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