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  • JumpCloud Brings Zero-Touch Provisioning to the Mac

    JumpCloud Brings Zero-Touch Provisioning to the Mac

    JumpCloud today announced it is adding a zero-touch enrollment for Macs capability to its cloud directory platform that will also be extended over time to applications.

    Greg Keller, JumpCloud CTO, said this new capability extends Apple Business Manager, formerly known as Apple Device Enrollment Program (DEP), all the way down to specific users by leveraging data that resides in the JumpCloud platform.

    Whenever a user logs into a new Mac, it can automatically be synchronized with the JumpCloud Directory, which then uses the identity of that end user to configure the device in addition to providing the appropriate access to all corporate resources via their JumpCloud credentials.

    Keller said the need for zero-touch approaches to IT administration has become more acute in the wake of the COVID-19 pandemic. With employees working from home more frequently even after the pandemic eventually subsides, Keller noted the days when IT teams could physically provision a Mac are on the wane.

    While Apple Macs still represent less than 10% of all the PCs shipped in a year, Keller noted small-to-medium (SMB) businesses are adopting Macs at a faster rate than large enterprises. As the endpoints become more diverse, Keller said the JumpCloud platform provides an alternative to Microsoft Active Directory for managing both Windows and Mac devices. Apple, of course, last year acquired Fleetsmith to gain access to provisioning tools. However, those tools are not yet integrated with any type of directory.

    Most recently, JumpCloud has added a tool that enables IT teams to remotely install software onto end user Windows devices, as well as integrations with Slack, Salesforce, Atlassian, GitHub and Amazon Web Services (AWS).

    Fresh from raising an additional $100 million in funding, JumpCloud is making a case for a zero-trust approach to managing endpoints using a directory that verifies the identity of each end user. JumpCloud, which makes a free edition of its platform available for individuals and small teams, is already being used by more than 100,000 organizations spanning more than a hundred countries. More than 3,700 of those organizations, including Cars.com, GoFundMe, Nimbus Therapeutics, Grab, Pulselive, SlimPay, Foursquare, Beyond Finance and Funding Societies, are paying customers.

    In the longer term, there may come a day when verbal commands are employed to provision endpoints for specific end users. In the meantime, the process of configuring and provisioning those endpoints is becoming more automated. IT teams are now able to remotely manage fleets of endpoint devices without having to physically touch them. In fact, there may be no need for IT managers to return to an office, as tasks become increasingly automated and able to be performed remotely.

    While there are a lot of options available to achieve that goal, Keller said the number of them that are tightly integrated with a directory to ensure the right system winds up in the right end user’s hands is few and far between. The challenge now is getting organizations to rethink their directory requirements at a time when IT teams are increasingly expected to deliver personalized, white-glove services regardless of where an end user is located.

  • JumpCloud Takes Employee Onboarding from Hours to Seconds with Addition of Zero-Touch Enrollment to Cloud Directory Platform

    Integration of Apple MDM delivers advanced device management capabilities to IT teams from the directory platform, eliminating the need to adopt separate solutions for MDM and identity and access management (IAM)

    LOUISVILLE, CO – Mar. 16, 2021 – JumpCloud has introduced Zero-Touch Enrollment for Macs to its market-leading cloud directory platform, giving IT teams the ability to get employees up and running upon first login to a new Mac that has never been physically touched by the IT administrator. After the Mac is enabled through integration with the Apple Business Manager, formerly known as Apple Device Enrollment Program (DEP), IT simply creates a user identity for the new employee in the JumpCloud Directory Platform and adds the user into existing groups, all of which takes just a few mouse clicks in JumpCloud’s administrative console. When the new user unboxes their Mac, the initial login unifies the identity with the device, configures the device, and gives the user appropriate access to all corporate resources through their JumpCloud credentials.

    “Zero-Touch Enrollment for Macs, a feature traditionally associated with standalone MDM products, is another example of how JumpCloud is redefining the directory,” said Bill Mrochek, JumpCloud’s Head of Product. “IT should not have to adopt dozens of tools and be faced with managing multiple identities for a single employee. With a cloud directory platform, IT is able to get work done faster and easier, by having a single user identity that authorizes access to all corporate IT resources. The move to remote work has created an urgency for simplifying how IT manages employee access to different types of resources — regardless of what they are or where they are. JumpCloud is uniquely capable of making it easier for IT teams, especially those with limited resources, to get work done.”

    The COVID-19 pandemic has created a world where millions of workers start new jobs without ever being in physical contact with colleagues — including the IT team. This has created big challenges for new hire onboarding as IT struggles to get new hires connected to the applications, files, and other corporate IT resources they need to access. With the addition of Zero-Touch Enrollment functionality in the cloud directory, both users and IT get a far better onboarding experience. For remote workers, this new feature means they can be productive upon receiving their new Macs without having to configure security, identity, and access protocols themselves or via support tickets to the IT department. This model for a single unified identity eliminates risk, complexities, and the cost associated with creating and managing user identities across multiple systems and having standalone device management.

    “We can provision users and assign them directly to the device without touching the machine,” said Brian Coleman, founder of Matchstick Birmingham, an IT consulting and contracting firm in Birmingham, Alabama. “It’s a game changer to be able to create and provision new users no matter where they are — especially now, with the pandemic and offices essentially going away.”

    JumpCloud is redefining the directory to enable the domainless enterprise, where admins can secure every user and device from the cloud, without any legacy on-premise infrastructure or networking required. The Zero-Touch Enrollment release follows a particularly strong start to 2021 for the company, which includes its oversubscribed $100M Series E round in January and its leadership across several categories in G2’s Best Software of 2021, including Highest Satisfaction, Best Software Product, Best IT Cloud Management, Best Remote Work Product, and Best Mid-Market Product. For IT admins with limited resources, the JumpCloud Directory Platform puts simple, secure, and cost-effective user management within reach by consolidating identity across any and all IT resources without the complexity of other enterprise solutions.

    Resources:

    About JumpCloud
    JumpCloud’s mission is to Make Work Happen®, by providing people secure access to the resources they need to do their jobs. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply Zero Trust principles. JumpCloud has a global user base of more than 100,000 organizations, with over 3,700 customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, and Foursquare. JumpCloud® is backed by BlackRock, General Atlantic, OpenView, H.I.G. Capital, OurCrowd, and Foundry Group.

  • JumpCloud Launches New Integrations with Slack, Salesforce, GitHub, Atlassian, and AWS

    User identity lifecycle management across multiple apps from single cloud directory platform saves IT hours of onboarding / offboarding work 

    LOUISVILLE, CO – Oct. 15, 2020 – JumpCloud today announced new integrations that provide IT admins easier user identity lifecycle management across multiple applications from a single platform. These new integrations with Slack, Salesforce, Atlassian, GitHub, and AWS provide streamlined user management to the most common business applications, reducing the time IT admins spend onboarding and offboarding users from hours to minutes.

    Tweet this: The release of @JumpCloud’s new SCIM integrations streamline access to critical apps in the age of #COVID, including @slackhq @salesforce @atlassian @github and @awscloud. Learn more: http://ow.ly/wr0g50BStrc

    JumpCloud will be adding new integrations at a rapid pace with integrations for Zoom, GitLab, and Keeper releasing later this month. Leveraging standards-based SCIM integration adds an automated, deeper level of control over the full user lifecycle so that any user status changes made within JumpCloud are immediately updated in the corresponding applications. IT admins can instantly create new users, update existing users, manage privileged access, and deactivate users for the integrated application from a single cloud console, without the manual effort of managing users individually on each application.

    Admins can also take advantage of JumpCloud SAML SSO and JIT for end user access and admin management of more than 700 preconfigured business-focused apps and thousands of other applications from the same platform used to manage devices, networks, servers, storage and network infrastructure, and more. With the addition of SCIM to the preexisting SAML capabilities, JumpCloud continues to centralize the management of business applications.

    About JumpCloud

    JumpCloud has reimagined directory services to transform how IT delivers workers secure and easy access to technology. The rise of cloud, web apps, and remote work made it hard for IT to secure employees while supporting their need to work however and wherever they want: as a result IT teams have wrestled with an increasing number of identity, access, and device management products as they try to recreate what Active Directory achieved in an on-premises centric world. The JumpCloud Directory Platform gives IT and devops a modern solution to securely manage and connect users to IT resources regardless of platform, provider, protocol, or location. With JumpCloud, organizations increase employee productivity and protect identities, while enabling convenient connection.

  • New ESG & JumpCloud Study Uncovers IT’s Biggest Identity and Security Challenges Due to COVID-19

    Global shift to remote work and rise of mixed platform use increases complexity of securely managing identity, access, and devices

    LOUISVILLE, CO – Oct. 2, 2020 –  A new ESG Research Survey sponsored by JumpCloud, “Trends in IAM: Cloud-driven Identities”, shows that 97% of organizations plan to expand, or continue existing spending levels on identity and access management (IAM), a market forecasted to reach $13B in 2021. The spike in spending is driven by the rise of remote work and growing complexity of securely managing multiple types of end user devices, applications, storage systems, and networks. IT teams are struggling with the plethora of piecemeal extensions required to secure and manage user identities across every needed resource. The new study underscores the need to simplify identity, access, and device management through consolidation of disparate security tools.

    ESG’s Cahill and JumpCloud’s co-founder Rajat Bhargava will be hosting a webinar on the study, “2021 State of IAM and Security: Opportunities and Threats” on Tuesday, October 13 at 8:00 am PT/11:00 am ET. The webinar will address security readiness for a remote work environment, including the biggest identity and access management challenges and security threats introduced by different levels of cloud services (SaaS, Iaas, PaaS). Registration is available here.

    The JumpCloud-sponsored ESG survey found:

    • Growing IAM spending: 97% of organizations plan to expand, or continue existing spending levels, on identity and access management (IAM). 77% are going to increase spending, while 20% plan to keep IAM spending at the same level.
    • Vendor consolidation in IAM: Almost half (49%) of respondents said they plan to consolidate IAM controls, using fewer security vendors.
    • Demand for new policies and technologies: 80% of respondents agree that a new set of IAM policies and technologies are needed to manage the access of cloud applications, existing applications, infrastructure, and DevOps tools.
    • Biggest IAM challenges: When asked about the biggest IAM challenges created by cloud services, respondents said the three biggest challenges were 1) “maintaining security consistency across our own data center and public cloud environments” (33%); 2) “an increase in remote users as a result of the coronavirus pandemic requires access to a diverse range of applications” (32%), and 3) “the use of cloud applications to share data with external third parties increases risk” (24%).About JumpCloud

      JumpCloud has reimagined directory services to transform how IT delivers workers secure and easy access to technology. The rise of cloud, web apps and remote work made it hard for IT to secure employees while supporting their need to work however and wherever they want: as a result IT teams have wrestled with an increasing number of identity, access, and device management products as they try to recreate what Active Directory achieved in an on-premise only world. The JumpCloud Directory Platform gives IT and devops a modern solution to securely manage and connect users to IT resources regardless of platform, provider, protocol, or location. With JumpCloud, organizations increase employee productivity and protect identities, while enabling convenient connection.

  • JumpCloud Announces Okta Integration

     | Source: JumpCloud

    New integration makes it easy for admins to securely manage identities and access to cloud based and on premise resources

    LOUISVILLE, Col., Sept. 15, 2020 (GLOBE NEWSWIRE) — JumpCloud today announced that its cloud directory now has verified integration with Okta and is now available through the Okta Integration Network (OIN). Through the integration, IT admins can provision a user once and extend their Okta identity access to virtually every IT resource, including: Windows, Mac and Linux devices, server platforms and cloud infrastructure, on-premise or web based applications, file servers, WiFi and VPNs. Okta end users get a more holistic single sign on (SSO) experience with additional access to resources managed by JumpCloud.

    Tweet this: The JumpCloud Directory Platform’s new integration with Okta empowers IT admins to provision once and extend user access to virtually any resource: web and on prem applications, devices, WiFi and VPN networks! Learn more: https://bit.ly/33xn3sI 

    “JumpCloud’s integration takes what makes Okta great and extends it to all of our IT resources,” said James Tommey, director of IT at CS Disco. “Now with the integration, we can extend a user’s Okta identity to all of their resources without disrupting the user experience at all, and it only takes a couple of minutes to complete.”

    Okta is the leading independent provider of identity for the enterprise. Millions of users rely on an Okta identity to login to countless applications such as Zoom, Slack, GitHub, Salesforce, and more. The JumpCloud Directory Platform unifies identity, access, and device management. IT organizations overseeing remote users who need to manage resources beyond applications can now use JumpCloud to extend Okta user identities to devices, servers, applications, storage systems, and networks. With the release of this integration, end users are able to use their Okta identity for virtually all IT resources and IT teams benefit from an automated integration for easier identity and access management.

    “Through our newly released integration to Okta, end users can easily connect to virtually all of their IT resources while IT can leverage the JumpCloud Directory Platform to extend their ability to provision and deprovision an end user in one spot,” said Lindsey Bond, technical product manager at JumpCloud. “JumpCloud aims to make the entire identity access and device management cycle convenient across different operating systems, applications, and networks. This newly released integration with Okta unlocks more value for users of JumpCloud and Okta.”

    The Okta to JumpCloud integration is available today from the Okta Integration Network (OIN) catalog at no extra charge. Ready to get started?  Follow this JumpCloud + Okta step by step integration guide using a JumpCloud Free account today for unrestricted access to the platform, which you can use to manage up to 10 users and 10 systems free. With this account, you can evaluate the platform and whether it meets your specific environment’s needs.

    Additional resources:

    About JumpCloud
    JumpCloud has reimagined directory services to transform how IT delivers workers secure and easy access to technology. The rise of cloud, web apps and remote work made it hard for IT to secure employees while supporting their need to work however and wherever they want: as a result IT teams have wrestled with an increasing number of identity, access and device management products as they try to recreate what Active Directory achieved in an on-premise only world. The JumpCloud Directory Platform gives IT and devops a modern solution to securely manage and connect users to IT resources regardless of platform, provider, protocol, or location. With JumpCloud, organizations increase employee productivity and protect identities, while enabling convenient connection.

    Media Contact:

  • JumpCloud University and Certification Now Available for IT Admins

    LOUISVILLE, CO – Aug. 18, 2020 – JumpCloud, the world’s first Directory-as-a-Service®, today announced a certification program for IT admins through the newly launched JumpCloud University.

    JumpCloud, with over 100,000 organizations enrolled worldwide, designed JumpCloud University™ and certification to provide essential knowledge to its rapidly-growing base of IT admins, system administrators, MSPs, and DevOps engineers. Now JumpCloud admins can gain essential knowledge of the concepts and application of JumpCloud’s unified identity access and device management platform, and receive official certification demonstrating JumpCloud expertise.

    JumpCloud University is a free education hub that provides IT administrators, MSPs, and DevOps engineers interactive and self-paced training at every skill level to better manage IT infrastructure through the JumpCloud platform. Admins select the content most relevant to their use case along one of three learning paths: for admins evaluating JumpCloud, for active admins of JumpCloud, and for MSPs who use JumpCloud to manage client organizations. With online courses, guided simulations, recorded webinars, and tutorial videos, JumpCloud University is the go-to resource for everything JumpCloud.

    The JumpCloud Core Certification is available now; Advanced and Expert certifications will be available by the end of 2020. Certification assessments will be available through the JumpCloud University platform; the fee for the Core assessment will be waived for the remainder of 2020. While JumpCloud University courses will prepare admins for certification assessments, the courses are not required for the assessments, as many IT admins may have already developed extensive knowledge of the JumpCloud platform through direct experience or separate training.

    There are 12 courses currently available, including:

    • Build Your Own Directory™
    • Configuring SSO
    • Configuring RADIUS
    • User Lockouts and Password Management
    • Provisioning and De-Provisioning Users
    • Leveraging User and System Groups

    “Our mission has always been to make the lives of IT admins and MSPs easier,” said Nicole Petruccione, customer education manager at JumpCloud. “We’re thrilled to launch JumpCloud University and certifications to help admins validate their expertise of JumpCloud for the world to see.”

    Customers worldwide have chosen JumpCloud for its consolidated platform that easily and securely connects users to all of their needed resources including files, applications, networks, and devices across macOS, Linux, and Windows systems.

    About JumpCloud
    JumpCloud® Directory-as-a-Service® is Active Directory® and LDAP reimagined. JumpCloud securely manages and connects users to their systems, applications, files, and networks. Try JumpCloud today.

  • JumpCloud Extends Cloud Directory Platform with New Windows App to Simplify Credential Management & Combat Phishing Attacks

    Patent-pending approach ensures secure credential management and resource access from an employee’s device

    LOUISVILLE, Colo., Aug. 11, 2020 /PRNewswire/ — JumpCloud, the world’s first Directory-as-a-Service®, today announced the release of the JumpCloud App for Windows, the latest update to its patent-pending strategy for enabling secure credential and identity management from an employee’s device. The release follows its Apple macOS App release, which established the company’s strategy for a device-centric approach to secure corporate password updates. Employees safely manage and modify their credentials from within the confines of JumpCloud-managed Windows and macOS hosts, eliminating attack vectors such as phishing emails, deepfake portals, and similar social engineering methods which pose as a company’s mandated way to update passwords.

    The JumpCloud Windows App streamlines credential management workflows and establishes the employee’s workstation or laptop as a trusted device. Along with JumpCloud’s endpoint-management capabilities, i.e. System Insights™, configuration policies, full disk encryption, multi-factor authentication (MFA), and user account management, the Windows App allows employees to interact with their corporate JumpCloud identity, access their User Portal securely to launch applications via SSO, and update their corporate password. A password change simultaneously updates their device password and all other resources the employee is connected to via JumpCloud’s cloud-based directory service.

    “As users find themselves managing credentials for an ever-growing number of platforms, they’re also targets for phishing attempts that have become increasingly sophisticated and difficult to distinguish from legitimate requests,” said KellyAnn Fitzpatrick, Industry Analyst at RedMonk. “JumpCloud’s Windows App–like its existing offering for macOS–is designed to help organizations eliminate the risk of email-based phishing schemes for associated user accounts by centralizing identity management on associated individuals’ devices.”

    “The one place an employee should trust to manage their credentials is within their device, not over the open internet and not exclusively by an email reminder,” said Greg Keller, CTO at JumpCloud. “JumpCloud’s security policies, MFA, and our Windows and macOS apps provide the assurance that IT and security teams need for the most secure means to protect their employees.”

    Admins can try the Windows App and all of JumpCloud’s cloud-directory services for free. Find more information on:

    About JumpCloud
    JumpCloud® Directory-as-a-Service® is Active Directory® and LDAP reimagined. JumpCloud securely manages and connects users to their systems, applications, files, and networks. Try JumpCloud today.

    SOURCE JumpCloud

  • JumpCloud Releases Directory Insights, a 360° View of User Access Activity

    Admins Gain Total Visibility into User Access Activity – Who, What, When, Where, How – and Audit Logging of Admin and User Changes

    Louisville, CO — June 11, 2020 – JumpCloud, the world’s first Directory-as-a-Service®, today announced the General Availability of its new premium feature, Directory Insights™. JumpCloud Directory Insights gives system administrators, IT admins, and security operators a complete, centralized view of activity data detailing what users did, when, and from where when accessing corporate resources. Further, Directory Insights logs all user and admin changes to access, group membership, password changes, and more. This feature adds robust auditing capabilities to JumpCloud’s consolidated identity access control and device management platform.

    Leveraging Directory Insights’ full directory visibility, customers can use this data to audit, report on, and investigate all user and resource activity, providing a comprehensive view of a user’s access pattern. Directory Insights consolidates access and change-control data into one view of a user’s access pattern, eliminating the need to compile data from disparate log sources. Historically, IT admins needed to capture, normalize, and store log data from a wide range of solutions. Now, with one place to review all user data, IT admins can pinpoint security breaches, troubleshoot access problems, and ensure proper access rights.

    “Having a concise and clear view of what an employee is accessing, when they accessed it, and now from locations outside an office’s protected domain, is incredibly hard for IT and security personnel,” said Greg Keller, CTO at JumpCloud. “To see a complete picture, often a cacophony of tools and solutions need to be cobbled together. Directory Insights provides the first, 360 degree view of employees’ access patterns across their applications, networks, servers, and endpoints, regardless of whether the resource is in the cloud or on-premises, helping our customers to remediate threats, and ensure compliance.”

    “We’re thrilled with Directory Insights,” said Justin Price, IT manager at Chase International. “We can rest easy that we have a single pane of glass for identity access control and device management, and now full 360 degree audit and compliance visibility into our computers, networks, and applications.”

    IT teams can use Directory Insights in the JumpCloud Admin Portal with its Activity Log UI, as well as via the API or the JumpCloud PowerShell module, eliminating the need for admins to manually search for, export, and integrate data across a number of different tools.

    Auditing Features:

    • Complete event logs and user action data for auditors to certify compliance with industry standards and procedures, including SOC2 and HIPAA

    • Event logs are accessible via Directory Insights’ Activity Log UI, which can be captured with screenshots or exported (JSON and CSV) and ingested into a SIEM or other tool, as well as demonstrated live to prove compliance standards

    • Enforcement for organizational data policies that require storing historical records over time, or expunging data for privacy

    User Activity and Authentication Tracking Features:

    • Full visibility into what users did, when, and from where across JumpCloud’s directory authentication endpoints: SAML applications, LDAP resources, RADIUS networks, MDM commands, and Mac®/Windows®/Linux® authentications

    • Admin and user changes to access rights, group membership, passwords, and more are also logged

    • UI- and API-accessible logs with detailed event information, including search, and filtering capabilities

    Directory Investigation Features:

    • Capability to analyze event trends and user behavior to spot anomalies and threats, including authentication attempts from unknown actions and locations

    • Search functionality for diagnosing problems that allows full review of a trail of events surrounding what happened before and after reported issues

    • Directory Insights API to extract logs and ingest the data into security monitoring and analytics tools

    “Especially now, organizations of all sizes recognize the need for total visibility into user access activity,” said Mitchell Ashley, Accelerated Strategies CEO and managing analyst. “JumpCloud’s Directory Insights gives IT teams a panoramic view of directory and user access activity along with the flexibility to export that data to existing SIEMs, making auditing and generating compliance reports easy. Directory Insights adds one more critical layer of functionality to JumpCloud’s comprehensive platform.”

    Availability:

    Directory Insights is available for organizations now. JumpCloud customers get access to 90 days of Directory Insights events; JumpCloud free account users get access to the most recent 15 days of events.

    Additional resources:

    About JumpCloud

    JumpCloud® Directory-as-a-Service® is Active Directory® and LDAP reimagined. JumpCloud securely manages and connects users to their systems, applications, files, and networks. Try JumpCloud today.

     

  • JumpCloud Extends Cloud Directory Platform with Apple MDM Support

    Addition of Apple MDM Deepens Cross-Platform System Management Capabilities

    Louisville, CO — May 21, 2020 – JumpCloud, the world’s first Directory-as-a-Service®, today announced the General Availability of its support of Apple’s Mobile Device Management (MDM) services. The latest release extends JumpCloud’s capabilities to manage Apple macOS devices via the MDM protocol and support for deployment through Apple’s Device Enrollment Plan (DEP). The addition of Apple MDM support further extends the platform’s ability to simultaneously manage macOS, Windows, and Linux desktops, laptops, and server infrastructure.  With the new MDM functionality, JumpCloud continues to add robust security features to its comprehensive identity access control and device management platform, eliminating the need for IT admins to deploy disparate technologies and costly point solutions to fully manage a remote workforce.

    Tweet this: Simplify #IAM and device management with Apple Mobile Device Management; now included in  @JumpCloud Cloud Directory Platform http://ow.ly/vh3L50zGCSd  #remote work #MDM #ITsecurity

    “As a company that has to manage both Mac and Windows machines, JumpCloud has enabled us to dramatically reduce our vendor footprint,” said Marie Selsky, IT manager at Nimbus Therapeutics. “We can do all of our device management and access control from a single platform.”

    JumpCloud’s introduction of Apple’s MDM integration provides new functionality to support deployment and management of Apple macOS assets. The release broadens its award-winning product’s management capabilities supporting fleet control of macOS, Windows, and Linux desktops, laptops, and servers. Currently,  over 100,000 organizations worldwide are enrolled in the JumpCloud platform.

    JumpCloud’s remote device management offering provides administrators the following across operating systems from its cloud-based management console:

    • System access and permissions control
    • Device Multi-factor Authentication (MFA) and Password management
    • Device Security policy configurations
    • Device wipe, restart, lock, and shutdown commands
    • Full-Disk encryption with secure recovery key escrow
    • Device-level Insights for host and application asset inventory and threat detection

    “JumpCloud’s cloud-based device management capabilities for Mac, Windows, and Linux have been successfully used by organizations around the globe for remote management, access control, and security,” said Greg Keller, chief technology officer at JumpCloud. “COVID-19 amplified this need for IT and system administrators, instantly forcing them to develop strategies for how devices, and all user access controls, could be securely managed outside the confines of their brick-and-mortar domains. We’re proud to be a part of Apple’s certified MDM vendor ecosystem and offer deeper deployment and management capabilities for macOS alongside our Windows and Linux fleet support.”

    “While COVID-19 has accelerated the shift to remote work, IT teams have long been evaluating how to best conduct business on any device from any location at any time accessing any app and any data,” said Doug Cahill, vice president and group director, cybersecurity at Enterprise Strategy Group (ESG).  “As distributed teams become the norm, admins are looking to solutions that consolidate device management and access control from a single platform, like JumpCloud, to simply and securely manage users across multiple operating systems and devices.”

    With COVID-19, IT admins are now tasked with managing users and devices across a wholly distributed workforce, an industry shift that research suggests may be permanent. A recent survey from Global Workplace Analytics underscores the scale of the shift, finding that nearly 89% of respondents reported working from home since the onset of COVID-19; nearly 80% of the workforce wants to continue to work from home once the pandemic passes. Combining cloud-based directory services and device management make this shift simple for IT admins, offering a unified solution for user, system, and device management.

     

    “MDM is the icing on the cake for JumpCloud,” said Evan Sheeks, IT systems administrator at Wisetail. “I feel much more confident that I can access 100% of my inventory in a few clicks with one tool.”

     

    Availability

    JumpCloud’s Apple MDM capabilities are available now and are offered at no additional charge for subscribers of JumpCloud’s Free and Pro-level plans.

     

    Additional resources:

    About JumpCloud

    JumpCloud® Directory-as-a-Service® is Active Directory® and LDAP reimagined. JumpCloud securely manages and connects users to their systems, applications, files, and networks. Try JumpCloud today.