Tag: Dynatrace

  • Dynatrace Announces Expanded Strategic Partnership with Google Cloud

    Dynatrace will deliver its observability platform for Google Cloud through the Google Cloud Marketplace, enabling organizations worldwide to accelerate digital transformation

    WALTHAM, Mass.–(BUSINESS WIRE)–Software intelligence company Dynatrace (NYSE: DT) announced today an expanded strategic partnership with Google Cloud. As part of this, Dynatrace will deliver its observability platform for Google Cloud available for purchase through the Google Cloud Marketplace. This means Google Cloud customers can now easily implement Dynatrace’s automatic and intelligent observability for their Google Cloud and hybrid-cloud environments through a streamlined process covering everything from procurement to automated deployment and configuration.

    The partnership also includes go-to-market collaboration between Dynatrace and Google:

    • Google Cloud customers can now use their committed GCP spend to purchase Dynatrace.
    • Google and Dynatrace are engaging in joint marketing, including events sponsorships, and customer solutions workshops.
    • Google and Dynatrace will provide their sales representatives with co-selling incentives to encourage a simple, unified go-to-market motion.

    “We’re proud to support Dynatrace in enabling our joint customers to accelerate cloud migration and ensure the overall success of their digital transformation,” said Amy Bray, Global Head, Google Cloud Marketplace. “With just a few clicks, customers can now purchase, deploy, and manage Dynatrace from the Google Cloud Marketplace and gain greater levels of speed, simplicity, and efficiency, enabling them to innovate and transform faster.”

    “We designed the Dynatrace platform to enable the largest 15,000 global organizations to accelerate their digital transformation initiatives,” said Mike Maciag, Chief Marketing Officer, Dynatrace. “These organizations have found that old approaches to monitoring can’t keep up with the scale and velocity of change brought by cloud-native architectures. Dynatrace’s unique approach to observability unifies AIOps and continuous automation, helping organizations accelerate their cloud migration and build new cloud-native apps faster and with greater consistency and confidence. We are pleased to partner with Google to enable leading organizations around the world to succeed and grow with their cloud-native initiatives faster.”

    Visit the Google Cloud Marketplace to get started with Dynatrace today. To learn more about how Dynatrace complements and enhances Google Cloud Platform, visit the Dynatrace website.

    About Dynatrace

    Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest enterprises trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

    Curious to see how you can simplify your cloud? Let us show you. Visit our trial page for a free 15-day Dynatrace trial.

    To learn more about how Dynatrace can help your business, visit https://www.dynatrace.com, visit our blog, and follow us on Twitter @dynatrace.

  • Dynatrace Extends APM Reach Into Business Analytics

    Dynatrace Extends APM Reach Into Business Analytics

    A growing number of providers of tools widely employed by DevOps teams that are extending their reach into business analytics has been joined by Dynatrace. The provider of a namesake application performance management (APM) platform unveiled a set of business analytics applications aimed at application owners who need to understand how changes to the  application experience their organization is providing ultimately impacts the business.

    Ajay Gandhi, vice president of product marketing for Dynatrace, said Digital Business Analytics applications from Dynatrace extends the single-agent architecture Dynatrace created for its Software Intelligence Platform to make it easy to employ an APM service delivered via the cloud into the realm of business analytics.

    The difference between the applications being made available by Dynatrace and traditional business intelligence (BI) applications is the agent software Dynatrace developed enables application owners to track all events in real-time, said Gandhi.

    As organizations launch digital transformation initiatives, Gandhi said many discover they lack visibility into the actual end user experience. The suite of Digital Business Analytics applications provides access to a set of applications that enables application owners to track transactions as well as metrics such as conversions and revenue performance by product, customer segment and geography.

    Gandhi noted organizations don’t necessarily need to have embraced best DevOps practices to derive value from the company’s analytics applications. However, those that have embraced DevOps are likely to appreciate the value of these applications because they view themselves as a software company that happens to build a specific product or digital service.

    It’s not clear to what degree application owners may be willing to give up relying on spreadsheets and legacy BI applications they have relied on for decades to manage the business. However, a case can be made for aligning the business to IT more closely by tracking the events in real-time as they occur across application environments and the IT infrastructure on which they depend. In fact, the one thing that has always differentiated Dynatrace is its ability to leverage an artificial intelligence (AI) engine, dubbed Davis, to surface events and deliver actionable intelligence by identifying the root cause of an issue, said Gandhi.

    Other DevOps vendors that are venturing into the realm of business analytics include CloudBees and GitLab. As these vendors increasingly realize that business processes now frequently revolve around DevOps processes, they all see an opportunity to extend their franchises by providing analytics applications that are aimed well beyond their existing base of IT users. Less clear right now is which set of tools within a DevOps toolchain will serve as the primary source of data for those analytics applications. However, Gandhi did note that unlike continuous integration/continuous deployment (CI/CD) platforms, APM services can provide real-time visibility into the actual digital experiences that change as various events impact production applications.

    Regardless of the ultimate source of data, however, the one thing that is certain is the level of insight business users can have into application development and deployment processes trends is, for better or worse, about to increase substantially.

    — Mike Vizard

  • VMware Cloud on AWS Will Bring DevOps Issues to a Head

    VMware Cloud on AWS Will Bring DevOps Issues to a Head

    Now that instances of VMware are starting to become available on Amazon Web Services (AWS), a DevOps ecosystem is starting to emerge around the management of applications workloads moving into and out of AWS.

    Among the more than 4,500 applications that VMware claims already support VMware Cloud on AWS are those from Blue Medora, CA Technologies, Chef, Cloudbees, Dynatrace, Jfrog, Puppet, SaltStack and the Ansible arm of Red Hat.

    VMware CEO Pat Gelsinger told attendees at the recent VMworld 2017 conference that VMware and AWS are just now scratching the surface of what they plan to accomplish together. AWS CEO Andy Jassy added that, unlike other alliances, which consisted mainly of marketing, engineers at both companies are working closely together to deliver VMware globally across all AWS availability zones. At present, VMware Cloud on AWS is available in the AWS availability zone hosted in Portland, Oregon. The service soon will be extended to the east coast of the United States, followed by rest of the world over the course of 2018.

    The availability of VMware Cloud on AWS should force several DevOps issues within enterprise IT organizations that have deployed the VMware stack of software mainly on-premises. Many of those organizations have also been employing public clouds such as AWS. But because those environments are based on different hypervisors, it was never easy to migrate workloads between the two platforms. There are plenty of options for running VMware software in the cloud, but because AWS is the largest provider of public cloud services, there are many customers who want to seamlessly move workloads between their on-premises IT environments and AWS via a common stack of VMware software.

    In many organizations the desire to shift applications workloads into AWS will bring many DevOps issues to a head, as VMware and AWS use has occurred in independently of each other. There could be many workloads running on each platform, but for all intents and purposes, IT organizations have managed both platforms in isolation. Now that VMware is becoming available on AWS, all the challenges associated with moving workloads between a public and private cloud come to the fore.

    Most of those DevOps issues will be focused first on moving some classes of workloads running on VMware into AWS. Application workloads that don’t need to run constantly will be among the primary candidates followed by a slew of data protection applications that will enable IT organizations to back up and archive massive amounts of data inexpensively. Next up will be applications that need to be distributed globally to increase availability.

    At the same time, a lot of VMware shops will be moving application development into the cloud. But just because an application is developed in the cloud doesn’t mean it will stay there. Many IT organizations have already discovered that when it comes to long-running applications, the total cost of deploying them on-premises is less than deploying them on a public cloud. The DevOps tasks ahead, of course, will start with figuring out which VMware-based applications make the best candidates from a financial and availability perspective to be deployed on AWS.

    — Mike Vizard

  • Electric Cloud and Dynatrace Partnership Shifts Feedback Loops Farther Left in the Software Delivery Pipeline

    SAN JOSE, Calif., Feb. 7, 2017 – Electric Cloud (http://electric-cloud.com), the leader in DevOps Release Automation, today announced a partnership with Dynatrace enabling organizations to uncover end user, performance and operational cost impacting issues in cloud environments and enterprise software much earlier in the delivery pipeline.

    The new bi-directional integration is the first of its kind – enabling closed feedback loop between DevOps and Release pipelines and environments in ElectricFlow and Dynatrace.

    The integration allows users to detect performance issues earlier in the lifecycle, have faster remediation and recovery, and prevent outages with automated policy-based rollback and self-healing. These enhance product quality and customer experience and give Operations confidence in the Release and environments and deployments fidelity.

    “In a world where batch sizes are shrinking and the pace of releases is increasing, having automated policy-based control in the pre-production environment proactively reduces the chances of end user, performance and operational issues in production,” said Steve Brodie, CEO at Electric Cloud. “Dynatrace, like Electric Cloud, was named a leader in a 2016 Gartner Magic Quadrant. The Application Performance Monitoring suite provides full-stack monitoring—looking deeper than typical testing tools—and allows ElectricFlow to automatically trigger the appropriate actions needed to bring the system back to a good state.”

    “This partnership between Dynatrace and Electric Cloud helps enterprises reduce the risk of end user impacting production deployments by monitoring and looping feedback earlier in the application lifecycle, “ said Andreas Grabner, DevOps Advocate at Dynatrace. “Customers will now be able to immediately see the potential impact of code changes, remediate and fix poor app behavior earlier in the lifecycle. This greatly reduces time spent course-correcting in production and frees up more time for innovation.”

    ElectricFlow is a DevOps Release Automation solution that orchestrates the end-to-end software delivery pipeline from Development to Production. ElectricFlow is used by IT organizations to frequently and reliably deploy mission-critical applications at scale. It standardizes and automates software deployment tools and processes for consistent build, test and deployment procedures that speed cycle times, eliminate bottlenecks and reduce IT capital expenditure and operating costs.

    Dynatrace is an application performance management solution that accelerates innovation, time-to-market and software quality through fact based decisions. Users can identify, for example, whether code changes cause any performance, scalability or architectural regressions. Developers can then stop the build early and allow only quality code in production, resulting in the production of better software faster.

    The new Dynatrace plugin for ElectricFlow is available at http://electric-cloud.com/plugins/directory/p/dynatrace/

    — Jules Louis

  • Dynatrace announces dedicated digital performance monitoring resource for 2016 Olympic Games

    WHO: Dynatrace, a leading digital performance management software company, will be monitoring the digital performance of the top broadcast networks, partners, sponsors, supporters, sports organizations, athletes, brands and social networks during this year’s Olympic Games. All data will be available in real-time.

    WHY: During the two weeks of Olympic Games, many websites and mobile apps will experience substantially greater traffic than at other times as the world follows, and engages in, all the action. For visitors within Brazil, as well as those around the world, this could mean that these web and mobile apps slow down or experience errors, causing frustration for people who expect fast digital experience.

    WHAT: Dynatrace will monitor how fast these websites and mobile apps are loading and identify any outages or errors that might occur. The company will look at the overall performance and response times of select digital properties across North America, EMEA, APAC, DACH, France, Italy, the UK and Latin America, and compare data based on its origin location.

    For additional insights, Dynatrace experts will be available for commentary and analysis of the data during the Games.

    WHERE: http://apmblog.dynatrace.com/rio

    WHEN: Friday, August 5, 2016 – Sunday, August 21, 2016

    About Dynatrace

    Dynatrace is the innovator behind the industry’s premier Digital Performance Platform, making real-time information about digital performance visible and actionable for everyone across business and IT. We help customers of all sizes see their applications and digital channels through the lens of their end users. More than 7,500 organizations use these insights to master complexity, gain operational agility and grow revenue by delivering amazing customer experiences.

    To read more about Dynatrace’s leadership in the APM market, click here.

    Follow Dynatrace On:

  • Dynatrace and HCL Technologies Partner to Help Organizations Accelerate Their Digital Transformation

    Partnership Enables HCL Clients to Deliver Superior Experiences to Their Mobile and Web Users

    Boston, MA – March 31, 2016 –– Digital Performance software company, Dynatrace, today announced a global partnership with HCL Technologies, a leading IT services company. HCL will leverage Dynatrace’s best-of-breed digital performance management technologies within HCL’s DryICE platform to deliver world-class user experience and application monitoring to HCL customers from digital natives to traditional enterprises transforming into digital enterprises.

    “Automation in the 21st Century is all about agile thinking, lean delivery and great customer experiences,” said Kalyan Kumar, Senior Vice President & Chief Technologist at HCL Technologies. “Dynatrace is the industry leader in digital performance and the best technology to help our clients around the globe achieve these priorities more efficiently, through every application. Its unique breadth and depth made our decision to partner with Dynatrace an easy choice over competing solutions.”

    HCL’s digitalization strategy orchestrates a unified experience across the user ecosystem to achieve agility, growth and profitability. Dynatrace empowers HCL to deliver best-in-class application performance to its customers in the following key areas:

    • Know Your Digital User: HCL will leverage Dynatrace Synthetic and Real User Monitoring to empower digital business owners to drive more business and superior customer experience through better insights into their users’ mobile and web experience.
    • HCL Digital Services Monitoring Platform: This platform will leverage Dynatrace Ruxit as part of HCL ElasticOps for next generation, user-centric digital performance capabilities to optimize user experience and digital services operations within enterprises.

    “We are extremely pleased to partner with HCL. Our focus on digital performance squarely aligns with HCL’s digitalization strategy,” said John Van Siclen, CEO at Dynatrace.  “In the digital economy, customer experience has never been more important and we look forward to helping HCL deliver superior digital experiences to their customers.”

    About Dynatrace

    Dynatrace is the innovator behind the industry’s premier digital performance platform, making real-time information about digital performance visible and actionable for everyone across business and IT. We help customers of all sizes see their applications and digital channels through the lens of their end users. More than 8,000 organizations use these insights to master complexity, gain operational agility and grow revenue by delivering amazing customer experiences.

    Read more about Dynatrace’s leadership in the digital performance and APM market, here.

    Follow Dynatrace on:

    About HCL Technologies

    HCL Technologies is a leading global IT services company working with clients in areas that impact and redefine the core of their businesses. Since its emergence on global landscape after its IPO in 1999 and listing in 2000, HCL Technologies, along with its subsidiaries, today operates out of 32 countries and has consolidated revenues of US$ 6.1 billion, as on 31st December 2015 (on Calendar Year basis). HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, offering an integrated portfolio of services including Enterprise Digitalization, Internet of Things, Engineering Services Outsourcing and Next Generation IT Outsourcing that focuses on transformation-led infrastructure services, applications services and business services. HCL leverages its extensive global delivery capabilities and integrated innovation labs across the world to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing & Entertainment, Retail & CPG, Life sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 103,696 professionals from diverse nationalities, HCL Technologies focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’. For more information, please visit www.hcltech.com.

    For Sales and Marketing Information:

    Dynatrace, 404 Wyman St., Suite 500, Waltham, MA 02451, 781-530-1000, http://www.dynatrace.com

    Dynatrace Press Contacts:

    Kayla Siefker, Global Public Relations, 313-227-3092, kayla.siefker@dynatrace.com

    HCL Press Contacts:

    Meenakshi Benjwal, HCL Corporate Communications, Meenakshi.benjwal@hcl.com

  • Webinar: 5 Key Metrics to Release Better Software Faster

    Webinar: 5 Key Metrics to Release Better Software Faster

    No matter how often you deploy your application, or how sophisticated your delivery pipeline is, you always need to know the quality status of the software you are building. This can only be done if you measure it. But measure what exactly?

    Join us for this webinar where Andreas Grabner and Brett Hofer, app performance evangelists, will look at five key metrics that will increase your confidence in securing a safe build for production.

    • Learn why metrics can be huge quality gateways
    • Identify key metrics to take back to your team (Dev, Test, Ops and Business)
    • Understand how to use, measure and report these metrics
    • 3 short use cases and how using metrics can help you avoid them

    After this webinar you’ll understand how specific key metrics can be set-up, understood collaboratively across teams, and help you produce better software, faster!

    Recording

    Slides

    [seoslides embed_id=”5481e89ca9d5″ script_src=”https://devopsy.kinsta.cloud/embed-script/5-metrics-release-better-software-faster/13511/” overview_src=”https://devopsy.kinsta.cloud/slides/5-metrics-release-better-software-faster/” site_src=”https://devopsy.kinsta.cloud” site_title=”devopsy.kinsta.cloud” title=”5 Metrics to Release Better Software Faster” /]

    
    

  • APM Prepares Prep Sportswear for Promising Growth

    APM Prepares Prep Sportswear for Promising Growth

    Prep Sportswear kicked off in 2003 and appeared either in the Inc. 500 or Inc. 5000 list of fastest-growing private U.S. companies six years in a row, from 2009- 2014, according to online data from Inc. Magazine. The custom sportswear vendor has achieved 130-percent growth over the past three years, says Mike Jones, Director of Technology, Prep Sportswear.

    Prep Sportswear clothes more than 200K US schools including most middle schools and high schools with custom-printed sportswear for their school sports teams. Prep Sportswear maintains a catalog of each school’s logos so that teams can create their own shirt or jersey representing that institution and team using its colors and logo or mascot. “So you can create a jersey and for me it would be for the class of 1986, Lake Washington High School, and you would see that Kangaroo on the back or on the front,” says Jones.

    The custom-printed sportswear firm serves local teams not affiliated with schools as well as golf courses, colleges, and religious groups. Each customer gets its own store, and Prep Sportswear now maintains more than 2M stores.

    Prep Sportswear: Small Team, Big Technology Play

    Prep Sportswear produces its own sports goods and maintains manufacturing and attendant technologies while also serving ties to firms such as Active Network and others that use its API.

    “We support retail customers, consumers, and our own plants and equipment. On the technology side, we do that with a very small team of ten people. They cover the e-commerce site, our API, and manufacturing needs,” says Jones.

    Prep Sportswear programs its codebase and platform using C# and .NET. It also provides for manufacturing components such as ink and vinyl printers and embroidery hardware. Prep Sportswear manages its supply-chain and its related processes and mechanics. “We do it all in-house despite the fact that it is such a large system with a number of components,” says Jones.

    How Prep Propped Up DevOps

    When Michael Jones arrived at the company, the CTO was deploying releases directly to production from his laptop. “We didn’t have a DevOps team really until Richard came on board,” says Jones, speaking of his colleague Richard Dominguez, Developer in Operations, Prep Sportswear; “before that we were running in start-up mode, just kind of out of a garage until recently.” Richard describes the technical setting when he came on board.

    “A lot of the automation they had was not really automation but little scripts that they ran individually,” says Richard Dominguez, Developer in Operations, Prep Sportswear; “when we released something, we had no idea whether it would break.” At the time, there were few tests on software and there were no external tests at all.

    The Arrival of Change

    With Richard at hand, Prep Sportswear ultimately adopted TeamCity for CI for deploying to its test and production development stages.

    The company also added the Selenium browser-based test suite, coded in Java to run the user-based interactions to determine what the user experience is like. “It checks to see that the page and elements load properly when a user clicks a link,” explains Dominguez.

    Richard found Dynatrace installed when he arrived but not in use. He revived it as the main APM for front-end monitoring. “We also use another tool a lot for our internal monitoring of infrastructure on the back-end and that tool is PRTG,” says Dominguez.

    DevOps Done Right Brings Cheers from the Sidelines

    The combined revenue from all channels last year was about $23M, says Jones. “Since Richard came on, we’ve seen a decrease in time to resolution of more than 50-percent just by having the APM and other tools,” says Jones, with reference to Richard’s revival of Dynatrace and addition of the other aforementioned tools.

    Up times have improved by .50-percent as well. “That stems from simply being able to find an issue and resolve it faster. For an e-commerce site where we don’t have any sales people, it’s just the website, that additional up time is very important to us,” says Jones.

  • Performance Monitoring, another view

    Performance Monitoring, another view

    This is my first post to devopsy.kinsta.cloud, for those who haven’t read my other writings, I currently work as the VP of Market Development and Insights at AppDynamics. I joined in February 2015 after being at Gartner for 4 years as a Research VP covering all things monitoring. During my time as a Gartner analyst I would help buyers make decisions about purchasing monitoring software. When I read articles on the internet which blatantly disregard best practices I either smell that something is fishy (sponsorship) or they just didn’t follow a process. Conversely some people do follow a proper process. I specifically wrote this up due to reading a really fishy article.

    Step 1 – Admit it

    The first step to determining you have a problem is admitting it. Most monitoring tool buyers realize they have too many tools, and none of them help isolate root cause. This is a result of most buying happening at the infrastructure layer, when the application layer is either lightly exercised synthetically or disregarded. People soon realize you must find an application layer monitoring tool, or write your own instrumentation. The vendors who sell logging software would love for you to generate a lot of rich logs, so they can help you solve problems, but realistically this doesn’t work in most enterprises as they are using a combination of custom and packaged software, and forcing developers to write consistent logging is a frustrating and futile task.

    Step 2 – Document it

    The next phase is to document what you are using today, most organizations have over 10 monitoring tools, and they typically want to buy another one. As they consider APM tools they should document what they have today, and determine a plan to consolidate and eliminate redundant tools. Having tools within silos will happen until you can fix the organizational structure.

    Step 3 – Requirements

    I can’t tell you how many times vendors set requirements for buyers. You can tell when vendors do this versus actually understanding the requirements the user has, and if the solution will scale and be operable by the team. Purchasing a tool which requires full time consultants on staff to keep it running is no longer feasible today, sorry to the old big ITOM vendors (formerly the big-4) but people don’t want that anymore.

    Step 4 – Test it!

    If you are evaluating software you MUST test it, and make sure it works in your environment. Better yet load test the software to determine if the vendors claims of overhead and visibility are in fact true. I see far too many people buy software they do not test.

    Getting back to the article which prompted this post:

    https://devopsy.kinsta.cloud/features/devops-style-performance-monitoring-for-net/

    The author is located in Austria and I believe there is a connection to Dynatrace. Dynatraces’ R&D and technical leadership are in Austria, but this is just conjecture. The article is written with a bias, which is obvious to any reader who has used these tools. The evaluator did not test these products, or if he did he didn’t have a testing methodology.

    Finally the author’s employer is new and all employees have come from Automic Software in the past year. I don’t need to explain to those who work with Automic the state of things there. http://www.glassdoor.com/Reviews/Automic-Software-Reviews-E269431.htm#

    I think I’ve spent enough time on the background, here are my specific issues with the content.

    The screenshots are taken from various websites, and are not current or accurate. If someone writes an evaluation of technology, at least test it, and use your screenshots from the testing!

    This post was specifically to discuss DevOps, but yet the author doesn’t discuss the need to monitor microservices or asynchronous application patterns, which are clearly the current architecture of choice. This is especially the case in DevOps or continuous release environments. In fact Microsoft themselves announced new products last week at Ignite including nano server, and Azure Fabric Service for building these patterns. The difficulty with microservices is that each request externally spawns a large number of internal requests, these often start and stop out of order creating issues when monitoring these. This causes major issues for APM products, and very few handle this effectively today.

    The article calls out user interface and deployment models inconsistently, and fails to mention Dynatrace is an on-premises software product. Dynatrace is also a thick Java client, built on Eclipse. This is the definition of a heavy client, which the author calls out for other products in this article.

    Continuing the incorrect facts in this article the author calls out Dell (formerly Quest) Foglight. This is not Dell’s current product for modern architectures. Dell has moved to a SaaS product called Foglight APM SaaS, which is not what was evaluated. The evaluator should look at the current product (noticing a trend here).

    Finally the AppDynamics review is inaccurate:

    Editors note: the following is this authors opinions, not the opinions of devopsy.kinsta.cloud.  As the author states, he is employed by AppDynamics.

    “code level visibility may be limited here to reduce overhead.”

    The default in order to scale AppDynamics to monitor thousands of systems with one single on premises controller (something no other APM vendor delivers) is done based on advanced smart instrumentation, but every transaction is monitored and measured. All products do  limit the amount of data they request in some way. AppDynamics has several modes including one which captures full call traces for every execution.

    “ lack of IIS request visibility”

    AppDynamics provides excellent visibility to IIS requests, I’m not sure what the author means here. AppDynamics also supports implementation on Azure using nuget.

    “features walk clock time with no CPU breakdown”

    Once again, I’m not sure what the author is referring to here. The product provides several ways of viewing CPU usage.

    “Its flash-based web UI and rather cumbersome agent configuration”

    The agent installation is no different than other products, showing the author has not installed the product. Finally the product is HTML5, and has been for a while, there are still some flash views in configuration screens, but those are being removed with each release. I’d much rather have a web based UI with a little remaining flash than a fat client UI requiring a large download.

    AppDynamics has a single UI which goes far deeper into database performance than the other products in this review. AppDynamics also provides far more capabilities than what was highlighted in this article including synthetic. AppDynamics provides deployment of the same software via SaaS or on premises installation.

    Finally this review did not look at analytics, which is clearly an area of increasing demand within APM. That being said this review is far from factual or useful.

    Hopefully this sets some of this straight, please leave comments here, or @jkowall on twitter!

    Thanks.