Author: Mike Vizard

  • PagerDuty Signals Commitment to Adding Generative AI Capabilities

    PagerDuty Signals Commitment to Adding Generative AI Capabilities

    PagerDuty has signaled its intention to add generative artificial intelligence (AI) capabilities to its cloud platform for managing IT operations via integrations with large language model (LLM) providers that it will disclose at a future date.

    These capabilities will make it possible to invoke natural language via PagerDuty Operations Cloud to automatically generate status updates, create drafts of incident postmortem reports and even co-author workflows in any programming language to automate remediation of an issue.

    Damon Edwards, senior director of product for PagerDuty, said as AI continues to evolve, the goal will be to minimize the need for human involvement as much as possible. That doesn’t mean there won’t be a need for humans to be involved, but it does mean that many rote tasks associated with managing an IT incident can be automated, he added.

    For example, the reports that are run to determine the root cause every time there is an incident can be automated, noted Edwards. In addition, summarizations of status reports or postmortems after incidents were resolved can be made readily available to any member of an IT team on demand, he added.

    Those capabilities will also make it easier to onboard new members to an incident management team as required, said Edwards. Today, it’s difficult to add new members to a team after an incident has unfolded because it takes time to bring them up to speed, he noted.

    In addition, generative AI also makes it easier to capture a lot of the tribal knowledge within an IT organization that would otherwise disappear when staff either leave the company or shift roles, said Edwards.

    The generative AI additions to the PagerDuty platform extend an artificial intelligence for IT operations (AIOps) capability that PagerDuty made available this spring. The PagerDuty AIOps platform leverages the data model embedded in its incident management software to reduce the amount of time required for an AI platform to learn how an IT environment operates and begin surfacing valid recommendations to optimize workflows.

    It’s not clear at what pace AI will be adopted within enterprise IT organizations, but it is rapidly becoming pervasive. Each DevOps team will need to decide the degree to which they can rely on AI to manage IT processes, but as IT processes become more complex, there is a clear need for AI to navigate all the dependencies that exist in an IT environment. As more routine tasks are automated, however, there will also inevitably be a realignment of roles and responsibilities within an IT organization. The overall goal is not so much to eliminate IT staff as much as it is to enable them to manage IT environments at a much higher level of scale.

    In the meantime, DevOps teams need to plan for not only what is possible using generative AI today but also tomorrow. After all, there’s not a lot of point in training someone to take on a new task if that task is automated a few months from now.

  • DigiCert Allies With ReversingLabs to Secure Software Supply Chains

    DigiCert Allies With ReversingLabs to Secure Software Supply Chains

    DigiCert today announced it has allied with ReversingLabs to integrate binary analysis and threat detection capabilities with a code signing service it provides.

    Deepika Chauhan, chief product officer for DigiCert, said the addition of these capabilities to the DigiCert Software Trust Manager service would make it simpler for organizations to operationalize a methodology for securing their software supply chains. The capabilities are designed to be embedded within continuous integration/continuous delivery (CI/CD) pipelines.

    In addition to being a certificate authority, DigiCert’s Software Trust Manager service automates code signing workflows. ReversingLabs, meanwhile, just added the ability to detect secrets exposed in application binaries to its Software Supply Chain Security (SSCS) platform. Those capabilities can identify secrets inadvertently left in applications as plain text, can identify secrets that can be discovered because of weak cryptography and also includes scripts that scan for malware and can generate software bills of materials (SBOMs).

    Chauhan said when combined with DigiCert Software Trust Manager, it becomes possible for the two companies to provide a comprehensive approach to detecting malware, software tampering, inclusion of secrets and certificate misconfigurations in any type of software.

    A recent ReversingLabs survey found 87% of respondents detected significant risks in their software supply chain in the last year, with software containing vulnerabilities (82%) followed by secrets leaked through source code (55%), malicious code (52%) and suspicious code (46%) posing the most serious risk to the business.

    A full 88% said software supply chain security is an enterprise-wide risk, but only 60% said their software supply chain defenses were up to the task. Nearly two-thirds (65%) of respondents, however, acknowledged their organization’s software supply chain security program wasn’t as mature as it should be. As a result, 80% are currently focused on improving security for the software supply chain, with 96% noting a more comprehensive approach to software supply chain security that detects more than vulnerabilities is needed.

    It’s not entirely clear just yet whether development teams or cybersecurity teams will be taking the lead in terms of driving the adoption of DevSecOps best practices to secure software supply chains. It is clear that securing software supply chains in the wake of a series of high-profile breaches is a much higher priority.

    Erik Thoen, director of product management for ReversingLabs, said as a result, it’s only a matter of time before development teams and cybersecurity professionals are forced to work more closely together than they have in the past.

    In the longer term, a wave of legislation in the U.S. and Europe will soon require organizations to embrace DevOps best practices to address increased potential liability that might stem from an application breach. A proposed Cyber Resilience Act currently being negotiated by the member states of the European Union seeks to require organizations that sell internet-connected hardware platforms to ensure both their devices and their software comply with cybersecurity best practices. In the U.S., meanwhile, a National Cybersecurity Strategy proposal put forward by the Biden administration seeks to hold organizations that collect data or build software more accountable for breaches.

    While both proposals are a long way from becoming law, it’s clear governments around the world are concluding the only way to ensure better cybersecurity is to require it.

  • Five Great DevOps Job Opportunities

    Five Great DevOps Job Opportunities

    DevOps.com is now providing a weekly DevOps jobs report through which opportunities for DevOps professionals will be highlighted to better serve our audience.

    Our goal in these challenging economic times is to make it easier for DevOps professionals to advance their careers.

    Of course, the pool of available DevOps talent is still relatively constrained, so when one DevOps professional takes on a new role it tends to create an opportunity for others.

    The five job postings shared this week are selected based on the company looking to hire, the vertical industry segment and, naturally, the pay scale being offered.

    We’re also committed to providing additional insights into the state of the DevOps job market. In the meantime, for your consideration:

    Indeed.com

    Citi
    New York, New York
    DevOps Engineer – Vice President
    $137,610 to $206,420

    SimplyHired.com

    Metrum Research Corp.
    Remote
    Senior DevOps Engineer
    $135,000 to $195,000

    CareerBuilder.com

    Peraton
    San Diego, California
    DevOps Systems Engineer
    $112,000 to $179,000

    Dice.com

    Stamford Technology Solutions
    Redmond, Washington
    Site Reliability Engineer (SRE)/DevOps Engineer
    $100,000 to $110,000

    LinkedIn

    TIAA Bank
    Jacksonville, Florida
    Senior DevOps Engineer
    $92,500 to $154,100

  • Chronosphere Adds Professional Services to Jumpstart Observability

    Chronosphere Adds Professional Services to Jumpstart Observability

    Chronosphere has added a professional services capability through which it will provide the resources and expertise needed to deploy and manage its observability platform.

    Ian Smith, field CTO for Chronosphere, said the Chronosphere Quick Start program will make it easier for organizations to transition away from legacy monitoring tools that only track a set of pre-defined metrics and embrace an observability platform that enables DevOps teams to surface issues before an IT environment is disrupted.

    The scope of the services provided spans everything from data ingestion to providing training so that management of the Chronosphere observability platform can eventually be handed over to an internal DevOps team.

    The professional services team will also guide DevOps teams through setting up data control mechanisms and retention polices in addition to crafting dashboards to monitor specific processes.

    Finally, there’s also a self-paced online learning platform, dubbed Chronosphere University, that provides a comprehensive curriculum to help DevOps teams navigate fundamentals, advanced features and best practices.

    It’s still early days as far as the adoption of observability platforms is concerned. But it’s apparent that as application environments become more complex, the plethora of monitoring tools that DevOps teams rely on will need to be streamlined. Observability platforms promise to unify logs, metrics and traces in a way that makes it simpler to launch queries to identify the root cause of an issue.

    The rate at which DevOps teams will embrace observability will naturally vary, but the biggest technical obstacles are deploying and configuring the platform, loading data and managing the cost of storing all the data that is collected.

    In addition, DevOps teams also need to understand what queries to launch to investigate specific issues. Many DevOps teams lack the expertise required to frame those queries today, but it’s expected that machine learning algorithms and other forms of artificial intelligence (AI) will automatically identify issues that might lead to disruption.

    In the meantime, DevOps teams should be evaluating where it makes sense to continue to rely on monitoring tools. In many instances, an observability platform might obviate the need for that tool, but there may also be plenty of instances where a simple monitoring tool is sufficient for the task at hand.

    One way or another, however, more advanced observability capabilities will be needed as application environments continue to become more complex in the cloud-native era. Application environments now consist of a mix of monolithic and microservices-based applications that gain more dependencies with each passing day. An application may not be as prone to crash as it once was, but determining the root cause of a performance issue can still take weeks given all the dependencies that exist between various services.

    Regardless of approach, observability has always been a core tenet of DevOps. As organizations’ DevOps maturity increases, the greater the appreciation for it becomes. The challenge has been that observability is one of many DevOps things that are easier said than done.

  • VMware Streamlines IT Management via Cloud Foundation Update

    VMware Streamlines IT Management via Cloud Foundation Update

    VMware this week updated its Cloud Foundation platform and rolled up recent updates to the company’s virtualization portfolio all at once.

    Version 5.0 of VMware Cloud Foundation (VCF) encompasses the latest versions of VMware vSphere 8.0u1 for workload management, VMware vSAN 8.0u1 for scale-out storage, VMware NSX 4.1 for networking and VMware vRealize LifeCycle Manager 8.10 (Aria) for cloud management.

    In addition, VMware has added a single sign-on (SSO) capability, dubbed Isolated SSO Workload Domains, that enables administrators to configure new workload domains using SSO instances from different providers or platforms via NSX.

    Rick Walsworth, director of product marketing for the Cloud Infrastructure Business Group at VMware, said that as the management of IT continues to evolve in VMware environments, more organizations are opting to update their entire VMware software stack simultaneously rather than attempting to update components individually.

    The primary reason for that shift is that the company ensures that all the latest VCF component releases have been thoroughly stress-tested from an integration perspective, he noted.

    During uncertain economic times, VMware is seeing an increased focus on simplifying IT environments as IT teams are asked to do more with less, said Walsworth. As such, more organizations are looking to standardize on a stack of infrastructure software that can be managed more consistently, he added.

    More organizations are also looking to reduce the total cost of IT by employing the same stack of infrastructure software across hybrid cloud computing environments where workloads are deployed both in on-premises IT environments and public cloud, said Walsworth.

    The company is also seeing increased adoption of DevOps best practices to programmatically manage IT environments that need to respond to rapidly changing requirements, he noted. IT teams are looking to work more collaboratively rather than relying solely on specialists to manage specific functions, said Walsworth.

    Some of that shift is also being driven by Tanzu, a distribution of Kubernetes that the company makes available as part of VCF, he noted. Most application developers don’t have a preference for a specific Kubernetes distribution, so many organizations view Tanzu as an opportunity to extend their existing management framework to a de facto standard for building the next generation of cloud-native applications, said Walsworth.

    VMware is in the midst of being acquired by Broadcom. Nevertheless, VMware this week reported revenues for the first quarter 2023 of $3.28 billion, a 6% year-over-year increase. Subscription and software-as-a-service (SaaS) revenue for the first quarter was $1.22 billion, an increase of 35% year-over-year. That increase in revenue suggests any concerns about the future direction of the company are not impacting the willingness of IT organizations to continue to rely on VMware.

    It may be a while before all the dust settles around Broadcom’s acquisition of VMware. In the meantime, however, it’s clear that the way IT is managed in the cloud era is continuing to rapidly evolve regardless of who owns VMware.

  • Logz.io Taps AI to Surface Incident Response Recommendations

    Logz.io Taps AI to Surface Incident Response Recommendations

    Logz.io this week added a supervised machine learning capability to its observability platform that reduces mean-time-to-remediation by surfacing recommendations for resolving incidents.

    Asaf Yigal, vice president of product for Logz.io, said the Alert Recommendation capability added to the Logz.io Open360 platform uses artificial intelligence (AI) to model the steps a DevOps team needs to complete to resolve an incident.

    The goal is to reduce the amount of time required to resolve incidents at a time when IT environments are becoming increasingly complex, he added.

    In fact, a recent Logz.io survey found 75% of respondents said it currently takes them hours to resolve production issues, with only 14% satisfied with their current mean-time-to-resolution (MTTR). A total of 41% specifically cited monitoring and observability of Kubernetes environments as a primary challenge.

    Alert Recommendation is the latest in a series of investments in AI that Logz.io has made. Previously, Logz.io integrated the ChatGPT generative artificial intelligence (AI) platform to surface links to related information and best practices for resolving IT issues.

    In general, AI tools should make it possible to manage IT at a level of scale that eliminates many of the low-level data engineering and analytics tasks that previously required manual effort from a DevOps engineering team. If, for example, the observability platform is generating recommendations to address issues, there may be less of a need to create runbooks that DevOps teams typically create to address a wide range of known issues.

    Along with making it simpler to discern the root cause of an issue, AI also makes it possible for less experienced members of a DevOps team to resolve an issue using guidance generated by the observability platform, noted Yidal.

    In effect, AI technologies are reducing the cognitive load required to be an effective member of a DevOps team, he added.

    One way or another, it’s not so much a question of whether AI will be applied to DevOps as much as it is to the degree. Many of the manual tasks that often conspire to create DevOps bottlenecks should be significantly reduced in the months ahead as more advances are made. The challenge now is determining how best to reallocate DevOps expertise in anticipation of those advances.

    Of course, there’s always going to be some sense of trepidation when it comes to AI. However, many of the tasks that are about to become automated tend to be tedious. Many DevOps professionals would just as soon see those tasks become automated in the expectation that more time will become available to take on more complex challenges.

    Regardless of the motivation, the way IT is managed is about to change. There may be plenty of instances where AI does not live up to its initial hype, but as AI models are exposed to more data, they will become more accurate. That doesn’t mean, however, there won’t always be a need for a DevOps engineer to ensure those algorithms are behaving as expected.

  • Checkmarx Brings Generative AI to SAST and IaC Security Tools

    Checkmarx Brings Generative AI to SAST and IaC Security Tools

    Under an early access program, Checkmarx today made available query builder and guided automation tools that take advantage of OpenAI’s generative artificial intelligence (AI) technologies to make it simpler for developers to resolve application security issues.

    AI Guided Remediation surfaces actionable remediation recommendations for vulnerability issues such as misconfigurations directly from within integrated development environments (IDEs).

    Meanwhile, AI Query Builder makes it possible to use natural language text to create a query for both the Checkmarx static application security testing (SAST) and the infrastructure-as-code (IaC) security tool that creates rules for scanning code. Those rules can be easily fine-tuned or modified and queries for other use cases can easily be added.

    In addition to reducing the amount of time it takes to create a query by 65%, that approach also dramatically reduces the number of false positive alerts that arise based on rules created by a security administrator.

    Checkmarx CEO Sandeep Johri said these additions to the Checkmarx One Application Security Platform are aimed at improving the application security experience for developers. Most developers don’t want to be inundated by alerts that lack any real context, nor do they want to be bothered with remediation details.

    It’s not likely developers will be interested in how AI could help them write more secure code from the start, but the faster a reliable fix is surfaced, the sooner developers can return to writing code, noted Johri.

    In the longer term, Checkmarx will add support for multiple large language models (LLMs) beyond those provided by OpenAI to provide other AI capabilities that are based on more domain security knowledge, said Johri.

    However, despite these advances, vulnerability remediation will not become fully automated using AI any time soon, he added. Instead, it will become much simpler to identify code that has either inadvertently or deliberately introduced a vulnerability, said Johri.

    In fact, generative AI tools such as GitHub Copilot can themselves introduce vulnerabilities into code. As a general-purpose AI platform, the recommendations surfaced are based on a mix of instances of clean and flawed code, Johri noted. There will also be instances where cybercriminals attempt to subvert an LLM that creates code by injecting snippets loaded with malware into the samples used to train a generative AI model.

    On the plus side, however, generative AI tools should narrow the divide that currently exists between application developers and cybersecurity teams as more issues are discovered and remediated before applications are deployed in a production environment. The challenge has aways been surfacing application security issues at the time developers are writing code rather than sending them a list of vulnerabilities to address weeks (sometimes even months) after a developer has moved on to another project.

    Naturally, there is a lot of trepidation when it comes to all things generative AI; one area of certainty is that the benefits far outweigh the risks—especially when it comes to developing secure-by-default applications.

  • Linux Foundation Europe to Host RISE Open Source Project

    Linux Foundation Europe to Host RISE Open Source Project

    The Linux Foundation Europe, in collaboration with RISC-V International, announced today it will host a RISC-V Software Ecosystem (RISE) Project. Through the project, multiple organizations will contribute engineering and financial resources to harden critical open source software for use in commercial applications and enterprise IT environments.

    Founding members of the project include Andes, Google, Intel, Imagination Technologies, MediaTek, Nvidia, Qualcomm Technologies, Red Hat, Rivos, Samsung, SiFive, T-Head and Ventana.

    RISC-V International is defining a set of application processors that includes software development tools, virtualization support, language runtimes, Linux distribution integration and system firmware that is intended to be used primarily in edge computing environments.

    Amber Huffman, chair of the RISE Project, said at a minimum, each of the founding members contributing €80,000 and additional engineering resources. The RISE Project deliverables will be prioritized by the RISE Technical Steering Committee (TSC) as the project looks to address performance, security and reliability issues involving open source software, she added.

    The TSC will also be able to shift skills from one initiative to another as priorities continue to evolve, Huffman added.

    The overall goal is to use a more holistic approach to eliminate duplicate work that each member of the RISC-V community would otherwise do separately to create an application processor, noted Huffman.

    The Linux Foundation Europe is an arm of the Linux Foundation that has been created to host projects that are of particular interest to organizations investing in open source software based in Europe. The RISE project is being launched at a time when the European Union debates a proposed Cyber Resilience Act that requires organizations that sell hardware platforms that connect to the internet to ensure that the devices their software runs on comply with cybersecurity best practices.

    The Linux Foundation also provides the funding for  the Open Source Security Foundation (OpenSSF) that is marshaling resources to enable maintainers of open source software to address vulnerabilities and adopt DevSecOps best practices to better ensure the security of downstream applications that incorporate that code. In addition, the OpenSSF is building out an incident management capability that will assist maintainers in the event a zero-day vulnerability is discovered.

    It’s not clear when all these investments might eventually lead to higher-quality open source software. However, it’s clear that vendors that benefit from open source software are rallying to address a range of quality assurance issues. Less clear is the degree to which enterprise IT organizations that benefit from open source software are making similar commitments.

    In the meantime, it’s not likely any of these issues will have a material impact on organizations’ reliance on open source software. The benefits of reduced costs and increasingly faster pace of innovation enabled by open source software development far outweigh the risks. However, as cybercriminals become more adept at embedding malware within software supply chains, there’s a clear need for increased vigilance.

  • Five Great DevOps Job Opportunities

    Five Great DevOps Job Opportunities

    DevOps.com is now providing a weekly DevOps jobs report through which opportunities for DevOps professionals will be highlighted to better serve our audience.

    Our goal in these challenging economic times is to make it easier for DevOps professionals to advance their careers.

    Of course, the pool of available DevOps talent is still relatively constrained, so when one DevOps professional takes on a new role it tends to create an opportunity for others.

    The five job postings shared this week are selected based on the company looking to hire, the vertical industry segment and, naturally, the pay scale being offered.

    We’re also committed to providing additional insights into the state of the DevOps job market. In the meantime, for your consideration:

    Indeed.com

    AT&T
    Dallas, Texas
    Software Engineer
    $158,766 to $210,100

    LinkedIn

    Northwestern Mutual
    Syracuse, New York
    Senior Systems Software Engineer – DevOps
    $97,300 to $139,900

    CareerBuilder.com

    United Healthcare
    Remote
    Senior DevOps Engineer
    $85,000 to $167,300

    SimplyHired

    GEICO
    Remote
    Azure DevOps Engineer
    $82,000 to $185,000

    Dice.com

    Integrated Practice Solutions
    San Diego, California
    DevOps Engineer
    $80,000 to $140,000

  • CDF Marries Emporous Repository to Ortelius Management Platform

    CDF Marries Emporous Repository to Ortelius Management Platform

    The Continuous Delivery Foundation (CDF) has added the open source Emporous repository for software artifacts to an Ortelius platform for managing the software artifacts that make up a microservice.

    Ortelius was originally created by DeployHub and subsequently contributed to the CDF, which also oversees the development of the open source Jenkins continuous integration/continuous delivery (CI/CD) platform.

    Emporous is based on a Universal Object Reference (UOR) conceptual model that enables dynamic schema registration and decentralized content-addressable reference of a wide spectrum of software artifacts. Originally developed by Red Hat, Emporous will now be managed as a sub-project within the larger Ortelius incubation-level project by the CDF.

    DeployHub CTO Steve Taylor said this integration would make it simpler to store, organize and search metadata related to software artifacts, along with the artifacts themselves, within the context of the Ortelius platform for managing microservices.

    Ortelius provides insights into the relationships and dependencies between different software components and applications. It does this by collecting and aggregating pipeline data from multiple sources within a software supply chain. Emporous will be incorporated within Ortelius to enhance metadata search capabilities and provide a single repository to store any type of artifact, from containers to jar files. It will now also be able to store metadata and also the artifacts themselves within the same Emporous catalog.

    Those capabilities will significantly improve security and compliance reporting across a software supply chain, added Taylor. DevOps and cybersecurity teams will be able to automatically apply and enforce supply chain policies and procedures, he said.

    DevOps teams need a way to aggregate all the data from the various tools they use and the data must be easily searchable. Armed with those insights, it should become simpler to surface insights into, for example, which components of an application contain known vulnerabilities.

    In the longer term, IT organizations will be able to apply machine learning algorithms and other forms of artificial intelligence (AI) to automatically surface insights that will enable DevOps teams to automate workflows, said Taylor.

    Microservices-based applications are considerably harder to build and manage than monolithic applications, but they are also easier to maintain because individual microservices can be ripped and replaced.

    Most microservices today are built using containers, but there are also microservices that are written in Java, for example. In some cases, developers view monolithic applications as being a large, less flexible microservice that they invoke via an application programming interface (API).

    There’s no doubt that the rise of microservices made application environments a lot more complex. The tools needed to simplify the management of the next generation of applications are finally starting to become more widely accessible. In theory, the number of organizations that can successfully build and deploy these types of applications should steadily increase in the months and years ahead.

    In the meantime, there’s clearly still plenty of work that needs to be done to improve the overall state of software delivery. A recent CDF survey found only 22% of respondents were using continuous integration and continuous delivery (CD) to automate the building, testing and deployment of code in a production environment. As CD becomes more distinct from CI, however, the number of organizations that can achieve that goal when deploying microservices-based applications should steadily increase.