Author: Deborah Schalm

  • Tricentis Appoints Kevin Tumulty as Chief Revenue Officer to Accelerate Company’s High Growth Trajectory

    Expands executive leadership team with a focus on SaaS and enterprise applications

    Mountain View, Calif. — Nov. 4, 2020 — Tricentis, the world’s #1 testing platform for modern cloud and enterprise applications, today announced the appointment of Kevin Tumulty as Chief Revenue Officer.

    With over 30 years of experience in the IT industry, Tumulty has an extensive background enabling companies to achieve exceptional revenue growth, ranging from early stage VC and private equity backed companies to larger public companies looking to increase market share.

    Tumulty will be responsible for leading the global revenue team and building upon the company’s 65% ARR growth. Most recently, Tumulty served as Chief Revenue Officer at Nexthink where he helped grow ARR by 5X. He has also held leadership roles at ServiceNow, CA Technologies, Network General, and Mercury Interactive. Tumulty’s extensive knowledge of the enterprise software market, in conjunction with his deep experience working with Fortune 500 companies aligns with Tricentis’ vision of helping organizations to innovate faster and accelerate their digital transformation initiatives.

    “I am delighted to welcome Kevin to the Tricentis team to further expand our worldwide presence,” said Dave Keil, Chief Operations Officer at Tricentis. “Kevin has a proven track record of building and managing high-growth enterprise sales organizations and expertise scaling world-class teams. His reputation as a charismatic team builder with a passion for exceeding customer expectations will be a great asset to Tricentis as we continue our market leadership and bring new and innovative solutions to allow enterprises to meet their continuous testing needs.”

    Fueled by rising demand for continuous testing and enterprise automation solutions, enterprises are turning to Tricentis to accelerate digital transformation. With a focus on addressing the need to test enterprise applications, Tricentis recently announced strategic partnerships with SAP and Cognizant as well as a new solution to automate ServiceNow testing.

    “I’m excited to join Tricentis and help drive its next phase of growth,” said Tumulty. “The enterprise testing market is ripe for disruption and we have a unique opportunity as the clear leader to offer customers cutting edge testing solutions. The drive for digital transformation has never been greater and the need for fast, accurate, and continuous testing has never been more business critical. I look forward to working with such a talented group of people and providing our customers with best of breed solutions and services.”

    About Tricentis

    Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Tricentis has been widely recognized as the leader by all major industry analysts, including being named the leader in Gartner’s Magic Quadrant five years in a row. Tricentis has more than 1,800 customers, including the largest brands in the world, such as Accenture, Coca-Cola, Nationwide Insurance, Allianz, Telstra, McKesson, and Vodafone. To learn more, visit https://www.tricentis.com or follow us on LinkedIn, Twitter, and Facebook.

  • JFrog Announces Third Quarter 2020 Results

    Third Quarter Revenue Increased 40%; Year-to-Date Revenue Increased 46%
    Record Free Cash Flow of $9.7 million in the Quarter
    Raised $393 million from Initial Public Offering

    SUNNYVALE, Calif., Nov. 04, 2020 (GLOBE NEWSWIRE) — JFrog Ltd. (NASDAQ: FROG), the liquid software Company, today announced financial results for its third quarter ended September 30, 2020.

    “In our first quarter as a public Company, JFrog’s demonstrated growth, high retention and strong momentum reflected the mission-critical nature of JFrog products to our customers,” said Shlomi Ben Haim, CEO and Co-founder of JFrog. “Our customers continue to adopt cloud-based and hybrid solutions as they embrace digital transformation through modern, cloud-native technologies. As DevOps continues to change the software update landscape, we look forward to leading the market in the fourth quarter and beyond.”

    Third Quarter Financial Highlights:

    • Revenue for the third quarter of 2020 was $38.9 million, an increase of 40% from $27.8 million for the third quarter of 2019.  Revenue for the first nine months of 2020 was $108.1 million, an increase of 46% from $74.0 million for the first nine months of 2019.
    • GAAP Gross Profit was $31.6 million; GAAP Gross Margin was 81.3%.
    • Non-GAAP Gross Profit was $32.2 million; non-GAAP Gross Margin was 82.7%.
    • GAAP Operating Loss was $5.4 million; GAAP Operating Margin was (14%).
    • Non-GAAP Operating Income was $5.1 million; non-GAAP operating margin was 13%.
    • GAAP Net Loss per diluted share was $0.14; non-GAAP Net Income Per Diluted Share was $0.05.
    • Operating Cash Flow was $10.8 million, with Free Cash Flow of $9.7 million.
    • Cash, cash equivalents and investments were $578.0 million as of September 30, 2020.

    Third Quarter & Recent Business Highlights

    • Ended the quarter with 313 customers with ARR greater than $100,000; 9 customers with ARR above $1 million.
    • Net Dollar Retention for the trailing four quarters was 136%.
    • Named Micheline Nijmeh Chief Marketing Officer.
    • Completed Initial Public Offering, with net proceeds of approximately $393 million.
    • Launched a free cloud tier for the developer community, expanding global exposure of core JFrog Platform services.

    Fourth Quarter and Full Year 2020 Outlook
    Based on information as of today, November 4, 2020, JFrog is providing the following guidance for the fourth quarter and full year 2020:

    • Fourth Quarter 2020 Outlook:
      — Revenue between $40.9 million and $41.9 million.
      — Non-GAAP operating income between $1.2 million and $2.2 million.
      — Non-GAAP net income per share between $0.00 and $0.02, assuming approximately 104 million weighted average diluted shares outstanding.
    • Full Year 2020 Outlook:
      — Revenue between $149.0 million and $150.0 million.
      — Non-GAAP operating income between $12.0 million and $13.0 million.
      — Non-GAAP net income per share between $0.11 and $0.13, assuming approximately 101 million weighted average diluted shares outstanding.

    The section titled “Non-GAAP Financial Information” below describes our usage of non-GAAP financial measures. Reconciliations between historical GAAP and non-GAAP information are contained at the end of this press release following the accompanying financial data.

    Conference Call Details

    About JFrog

    JFrog is on a “Liquid Software” mission to enable the flow of software seamlessly and securely from the developer’s keystrokes to production. The end-to-end, hybrid JFrog Platform provides the tools and visibility required by modern software development organizations to fully embrace the power of DevOps. JFrog’s universal, multi-cloud DevOps platform is available as open-source, self-managed, and SaaS services on AWS, Microsoft Azure, and Google Cloud. JFrog is trusted by millions of users and thousands of customers, including a majority of the Fortune 100 companies that depend on JFrog solutions to manage their mission-critical software delivery pipelines. JFrog has offices across North America, Europe, and Asia. Learn more at jfrog.com.

    Forward-Looking Statements:
    This press release and the earnings call referencing this press release contain “forward-looking” statements, as that term is defined under the U.S. federal securities laws, including but not limited to statements regarding JFrog’s future financial performance, including our outlook for the fourth quarter and for the full year of 2020, and our leadership position in the markets in which we participate. These forward-looking statements are based on JFrog’s current assumptions, expectations and beliefs and are subject to substantial risks, uncertainties, assumptions and changes in circumstances that may cause JFrog’s actual results, performance or achievements to differ materially from those expressed or implied in any forward-looking statement.
    There are a significant number of factors that could cause actual results to differ materially from statements made in this press release, including but not limited to: risks associated with managing our rapid growth; our history of losses; our limited operating history; our ability to retain and upgrade existing customers our ability to attract new customers; our ability to effectively develop and expand our sales and marketing capabilities; risk of a security breach; risk of interruptions or performance problems associated with our products and platform capabilities; our ability to adapt and respond to rapidly changing technology or customer needs; our ability to compete in the markets in which we participate; and general market, political, economic, and business conditions.  Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks detailed in our filings with the Securities and Exchange Commission, including in our prospectus filed with the SEC pursuant to Rule 424(b), dated September 16, 2020,  our quarterly report on Form 10-Q for the quarter ended September 30, 2020, and other filings and reports that we may file from time to time with the SEC.  Forward-looking statements represent our beliefs and assumptions only as of the date of this press release. We disclaim any obligation to update forward-looking statements.

    About Non-GAAP Financial Measures:
    JFrog discloses the following non-GAAP financial measures in this release and the earnings call referencing this press release: non-GAAP operating income (loss), non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating expenses (research and development, sales and marketing, general and administrative), non-GAAP operating margin, non-GAAP net income (loss), non-GAAP net income (loss) per diluted share, non-GAAP net income (loss) per basic share, and free cash flow. JFrog uses each of these non-GAAP financial measures internally to understand and compare operating results across accounting periods, for internal budgeting and forecasting purposes, for short- and long-term operating plans, and to evaluate JFrog’s financial performance. JFrog believes they are useful to investors, as a supplement to GAAP measures, in evaluating its operational performance, as further discussed below. JFrog’s non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry, as other companies in its industry may calculate non-GAAP financial results differently, particularly related to non-recurring and unusual items. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP and may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on JFrog’s reported financial results.

    Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP.

    A reconciliation of the historical non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release. A reconciliation of non-GAAP guidance measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, reconciling items that may be incurred in the future such as share-based compensation, the effect of which may be significant.
    JFrog defines non-GAAP gross profit, non-GAAP operating expenses (research and development, sales and marketing, general and administrative), non-GAAP gross margin, non-GAAP operating margin, non-GAAP operating income (loss) and non-GAAP net income (loss) as the respective GAAP balances, adjusted for, as applicable: (1) share-based compensation expense; (2) the amortization of acquired intangibles and (3) acquisition related costs. JFrog defines free cash flow as Net cash provided by (used in) operating activities, minus capital expenditures. Investors are encouraged to review the reconciliation of these historical non-GAAP financial measures to their most directly comparable GAAP financial measures.

    Management believes these non-GAAP financial measures are useful to investors and others in assessing JFrog’s operating performance due to the following factors:

    Share-based compensation. JFrog utilizes share-based compensation to attract and retain employees. It is principally aimed at aligning their interests with those of its shareholders and at long-term retention, rather than to address operational performance for any particular period. As a result, share-based compensation expenses vary for reasons that are generally unrelated to financial and operational performance in any particular period.

    Amortization of acquired intangibles. JFrog views amortization of acquired intangible assets as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are evaluated for impairment regularly, amortization of the cost of acquired intangibles is an expense that is not typically affected by operations during any particular period.

    Acquisition related costs.  Acquisition related costs include expenses related to acquisitions of other companies. JFrog views acquisition related costs as expenses that are not necessarily reflective of operational performance during a period.

    Non-GAAP weighted average share count. JFrog defines non-GAAP weighted-average shares used to compute non-GAAP net income (loss) per share, basic and diluted, as GAAP weighted average shares used to compute net income (loss) per share attributable to common shareholders, basic and diluted, adjusted to reflect the ordinary shares issued in connection with the IPO that are outstanding as of the end of the period as if they were outstanding as of the beginning of the period for comparability.

    Additionally, JFrog’s management believes that the non-GAAP financial measure free cash flow is meaningful to investors because management reviews cash flows generated from operations after taking into consideration capital expenditures due to the fact that these expenditures are considered to be a necessary component of ongoing operations.

    Operating Metrics: 

    JFrog’s number of customers with ARR of $100,000 or more is based on the ARR of each customer, as of the last month of the quarter. JFrog’s number of customers with ARR of $1 Million or more is based on the ARR of each customer, as of the last month of the quarter.

    JFrog’s net dollar retention rate compares its annual recurring revenue (“ARR”) from the same set of customers across comparable periods. JFrog defines ARR as the annualized revenue run-rate of subscription agreements from all customers as of the last month of the quarter. The ARR includes monthly subscription customers, so long as JFrog generates revenue from these customers. JFrog annualizes its monthly subscriptions by taking the revenue it would contractually expect to receive from such customers in a given month and multiplying it by 12. JFrog calculates net dollar retention rate by first identifying customers (the “Base Customers”), which were customers in the last month of a particular quarter (the “Base Quarter”). JFrog then calculates the contracted ARR from these Base Customers in the last month of the same quarter of the subsequent year (the “Comparison Quarter”). This calculation captures upsells, contraction, and attrition since the Base Quarter. JFrog then divides total Comparison Quarter ARR by total Base Quarter ARR for Base Customers. JFrog’s net dollar retention rate in a particular quarter is obtained by averaging the result from that particular quarter with the corresponding results from each of the prior three quarters.

     

  • State of Code Review Survey Says Only Half of Respondents Satisfied with Today’s Collaboration Processes

    SmartBear releases insights from its latest code review survey, including the challenges of collaboration across distributed and remote workforce teams

     

    SOMERVILLE, Mass. — Nov. 5, 2020 — SmartBear, a leading provider of software development and quality tools, says that only half of respondents to its 2020 State of Code Review survey are satisfied with their code review process today at their respective companies. Over 700 professionals participated in the survey indicating that the distributed workforce brings more challenges for software development teams with collaborating remotely. The company will share some of the biggest takeaways from the 7th annual survey during The State of Code Review in 2020 webinar on Thursday, November 5, 2020.

     

    “At SmartBear, we advocate for better collaboration among software development teams looking to continuously improve software quality,” said Christian Wright, President and Chief Product Officer of SmartBear. “Disseminating information about industry best practices advances that mission. The results of the 2020 State of Code Review survey validate the importance of true document and code review to track and manage changes that better align with modern ways of working.”

    Some of the report’s highlights include:

    • Only 49% of respondents indicated they are satisfied with their team’s code review processes
    • For the second consecutive year, “changing requirements” was the No. 1 reason for missing release deadlines
    • For the fifth consecutive year, respondents identified “code review” as the No. 1 way to improve code quality

     

    To download the full 2020 State of Code Review report, visit:

    https://smartbear.com/resources/ebooks/the-state-of-code-review-2020-report/

     

    The State of Code Review in 2020 webinar will discuss key findings and notable trends in the industry’s peer code review practices and its impact on software quality. To register for the webinar on Thursday, November 5, 2020 and receive the full report, visit:

    https://smartbear.com/resources/webinars/the-state-of-code-review-in-2020/

     

    Collaborator, the market leader in code and document review tools, allows teams to collaborate remotely and ensures that teams follow an auditable and tracked code and document review process. For more information on Collaborator, including a free trial, visit: http://smartbear.com/products/software-development/code-review/

     

    To learn more about how code and documents review help improve the quality of software releases and improve collaboration, visit the Code Review Resource Center at: https://smartbear.com/learn/code-review/

     

    About SmartBear
    At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API design, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

     

    All trademarks recognized.

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  • Nobl9 and Lightstep Partner to Integrate Distributed Tracing Technology into SLO Management Platform

    Joint development effort to help engineers use real-time distributed data to design better SLOs and monitor software performance for better end-user experiences.
    BOSTON and SAN FRANCISCO, November 5, 2020 — Nobl9, a Boston-based software reliability platform startup, and Lightstep, the San Francisco-based observability company that has pioneered the cutting-edge practice of ‘distributed tracing,’ today announced an integration partnership in which the two companies will add support for the Lightstep core distributed tracing technology to Nobl9’s SLO platform. The effort enables organizations to establish service level objectives from performance data captured through distributed traces in the Lightstep platform.
    Distributed tracing, the technology at the heart of the Lightstep observability platform, is used to rapidly pinpoint the causes of failures and poor performance across the deeply complex dependencies among services, teams and workloads in modern production systems. SLOs—service level objectives—are strong, understandable goals that applications will run reliably and with adequate performance. What makes SLOs uniquely valuable and powerful is that they encode technical and business priorities in terms that are easy to understand, built by a collaborative team of application developers, product managers, IT operators and other business stakeholders. Using distributed tracing data as an input to the SLO process gives application developers and operators the ability to construct SLOs that reflect service dependencies and validate them with live telemetry from the application.
    Users of services—whether they are human or other services—have expectations about how reliable these services are, and those expectations vary by the types of services being requested, the time of day or year those services are being requested, and how reliable similar services are from competitors. Good SLOs are built on the economic value to the organization of successful service delivery. The Nobl9 platform, presently in private beta, democratizes the process of managing SLOs so that engineers can make objective reliability decisions based on data, not conjecture or organizational folklore. When SLOs are at risk, Lightstep provides explanations of what has changed to help engineers get things back on track.
    “In order for software to fulfill its promise as the only sustainable source of competitive differentiation, it has to be reliable,” said Marcin Kurc, CEO of Nobl9. “Site reliability engineering is the means by which reliable software is built and run, and SLOs are the foundation upon which SRE is built. That’s what we’re creating at Nobl9: a platform to help organizations create and manage SLOs that deliver positive reliability experience downstream, without over-provisioning or other capital-inefficient tactics that deliver negative ROI for the organization.”
    “Engineers in charge of delivering reliable software crave management systems that are elegant, flexible and save them time,” said Ben Sigelman, CEO and cofounder at Lightstep. “Engineers don’t want another maintenance headache, and they don’t want another framework or vendor that makes them bend over backwards. Lightstep and Nobl9 see the world the same way, and by integrating our systems, we’re giving our customers access to another, powerful value proposition for distributed tracing.”
    The integration will be made available to participants in the private beta program for the Nobl9 SLO platform.
    About Lightstep
    Lightstep’s mission is to deliver confidence at scale for those who develop, operate and rely on today’s powerful software applications. Its products leverage distributed tracing technology – initially developed by a Lightstep co-founder at Google – to offer best-of-breed observability to organizations adopting microservices or serverless at scale. Lightstep is backed by Redpoint, Sequoia, Altimeter Capital, Cowboy Ventures, and Harrison Metal and is headquartered in San Francisco, CA. For more information, visit lightstep.com or follow @LightstepHQ.
    About Nobl9
    Nobl9, the software reliability platform startup, is in the noble pursuit of reliable software. Founded by Marcin Kurc and Brian Singer, who joined Google via acquisition of Orbitera, Nobl9 helps software developers, DevOps practitioners, and reliability engineers deliver reliable features faster through software-defined Service Level Objectives that link monitoring and other logging and tracing data to user happiness and business KPIs. The company is backed by Battery Ventures, CRV, Bonfire and Resolute Ventures and is headquartered in Boston with a distributed team. More at nobl9.com.
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  • ConnectALL Announces Integration Support for SAP Solution Manager

    Newest solution becomes part of ConnectALL’s  Value Stream Management capabilities

    ATLANTA – November 4, 2020 – ConnectALL, a leading provider of value stream management (VSM) solutions, today announced support for SAP Solution Manager, enabling organizations to connect innumerable software tools to the award-winning SAP platform using its ConnectALL Value Stream Management solution.

    SAP Solution Manager enables customers to better manage their SAP and non-SAP applications, centralizing, enhancing, automating and improving the management of the entire system landscape. Per Lance Knight, COO of ConnectALL, adding SAP Solution Manager to his company’s large ecosystem of integrations also extends ConnectALL’s ability to connect Micro Focus Application Lifecycle Management and Project and Portfolio Management (ALM/PPM) to unlimited tools in the software delivery value stream.

    “Integrating a tool like SAP Solution Manager with so many tools in the software delivery value stream, while enabling organizations to see, measure, and automate their value streams, will increase ConnectALL’s dominance in the VSM space,” said Knight. “Importantly, this integration will drive more organizational visibility into value stream optimization opportunities at the planning stage.”

    With the new SAP Solution Manager integration, organizations and their teams will be able to see, measure, and automate the flow of work between SAP Solution Manager and other project management, application lifecycle management, design, testing, release, ITSM and CRM tools, while connecting business ideas to their technology implementation.

    The new solution becomes part of ConnectALL’s comprehensive VSM infrastructure — its integration platform, value stream visualizer capability and insights solution — which supports real-time, automatic, bi-directional synchronization and data-driven, outcomes-based analytics to an unlimited number of Agile, DevOps and IT tools.

    SAP Solution Manager is purpose-designed to manage the lifecycle of users’ SAP solution in a distributed environment. It provides tools, methods, and process management content that can be used during preparation of business blueprints, configuration, and implementation. Ideas that begin in SAP Solution Manager are executed in tools such as Jira Software, Azure DevOps and Rally Software, tested in tools including Tricentis Tosca, qTest, Micro Focus ALM and SmartBear, and supported in ITSM tools such as Jira Service Desk, ServiceNow and BMC Remedy. Connecting the tools through a VSM solution rapidly improves flow and visibility from the idea through its development, release and subsequent feedback loops.

    About ConnectALL

    ConnectALL helps companies achieve value stream management and create business value by bringing software innovation to market faster. The company’s Value Stream Integration Platform unifies applications, tools, people and processes, connecting dozens of software delivery tools and facilitating powerful cross-team collaboration. Paired with its Universal Adapter, ConnectALL can unite an unlimited number of tools for seamless collaboration, bi-directional information capture and exchange, automated event triggering, and much more. The company’s Value Stream Insights solution enables real-time, end-to-end visibility into the health of a value stream to identify bottlenecks, issues and constraints that impact business outcomes and block the delivery of value. In short, it empowers the true value drivers of software development — humans — to achieve project goals. ConnectALL has been recognized as Best in Show in the Value Stream Management category of the 2019 SD Times 100 and by G2 as a “High Performer” in its Spring, Summer and Fall 2020 Reports. For more information, please visit https://www.connectall.com.

  • Confluera Expands Reseller Program with 3SG Plus Partnership to Advance Global XDR Market

    With increased demand in the XDR market, the new partnership with 3SG Plus will deliver innovative autonomous detection and response capabilities to partners

    PALO ALTO, Calif.–(BUSINESS WIRE)–Confluera, the autonomous detection and response company, today announced its partnership with 3SG Plus, technology solutions provider to local governments, utilities and technology firms, as part of the new Confluera 2020 Reseller Program. The expansion of the program continues Confluera’s momentum in the XDR market, which leverages Confluera’s industry-leading platform to autonomously detect and respond to cybersecurity incidents.

    3SG Plus is the second partner to join the Confluera 2020 Reseller Program, which is underpinned by Confluera’s state-of-the-art technology to build strong detection and response capabilities into their offerings. Confluera’s newly launched program delivers an innovative way to practice security, from a post-facto incident response to a real-time threat interception, designed specifically with resellers in mind.

    “The ever-evolving threat landscape requires an advanced level of security to detect and respond to threats in real-time beyond traditional endpoints,” said Mukesh Singh, vice president of Sales, Confluera. “Partners like 3SG Plus are essential to achieving our mission to enable customers to autonomously detect and respond to cybersecurity incidents. With this further expansion of the Confluera 2020 Reseller Program, we will bring our market-leading solution to Ohio based enterprises.”

    It’s a reality that cybercriminals today are consistently trying to exploit organizations with advanced hacking techniques, which frequently results in devastating data breaches. To combat this, the Confluera 2020 Reseller Program, underpinned by Confluera XDR, provides partners with a broad range of autonomous capabilities that deterministically track ongoing cyberthreats and intercept them before any damage occurs.

    “We are proud to join the Confluera 2020 Reseller Program and join forces with Confluera to offer advanced security response services to our customers,” said Angelo Mazzocco, president and CEO, 3SG Plus. “At 3SG Plus, we strive to implement best-in-class business processes and technology solutions like Confluera XDR and look forward to be a part of their newly launched reseller program to help companies grow their business with industry-leading detection and responses capabilities.”

    About Confluera

    Confluera’s mission is to redefine the security paradigm by introducing autonomous detection and response capabilities to deal with modern cyberattacks. Confluera aims to turn security analysts into cyber defenders by enabling them to stop breaches in their tracks. Confluera is Co-Founded by Abhijit Ghosh, Niloy Mukherjee, and Bipul Sinha. Ghosh has a background in networking, security and real-time systems, Mukherjee’s background is in distributed computing, operational analytics, and artificial intelligence, and Sinha is the Co-Founder & CEO of Rubrik.

  • ScienceLogic Named AIOps Leader in Premier Industry Analysis

    Flagship SL1 platform leads at scale, automated root-cause analysis in evolving AIOps landscape 

     

    Reston, Virginia – November 3, 2020 – ScienceLogic announced today that in this year’s Forrester Wave, the much-anticipated report found ScienceLogic to be a leader in AIOps solutions—and clearly signals an industry-wide shift in the path forward in IT operations management.

    Forrester’s deliberate, exhaustive analyses have cemented the firm as the definitive authority in the AIOps market. The Forrester Wave™: Artificial Intelligence for IT Operations, Q4 2020 builds on previous criteria for evaluating AIOps, outlining the driving trends, solutions and differentiators most relevant to the future of AIOps.

    The recognition of ScienceLogic as a leader in this year’s Wave is a meaningful benchmark for the company. ScienceLogic believes this confirms its position as an established player that is expanding on the past three years to continue shaping the narrative of ITOps—and to deliver powerful tools to customers and end-users.

    “At Hughes, we are embracing artificial intelligence to optimize our networks and enhance the customer experience, including taking our network operations to the next level of excellence by leveraging AIOps for incident triage and mitigation,” said Karl Fosburg, Senior Director, Network Management & Architecture, Hughes Network Systems, LLC. “ScienceLogic has been a responsive partner in supporting our adoption of AIOps techniques.”

    The Wave’s findings are especially meaningful as the AIOps market itself undergoes a significant transformation. Which providers lead the pack will be dictated by improved analytics and automation. AIOps customers should look for solutions that empower cross-team collaboration through data correlation; provide deep, end-to-end digital experience monitoring; and integrate seamlessly into the whole ITOM toolchain, according to the report.

    “ScienceLogic leads at scale and automated RCA,” or root-cause analysis, Forrester’s Rich Lane wrote in the report. “SL1 applies an algorithmic approach to contextualize and search a real-time data lake that can speed an operations team’s identification of root cause and remediation of incidents. … [Customers say] that the solution has allowed them to grow their businesses without adding staff due to its advanced automation capabilities, including run-book automation, predictive capacity management, automate incident management and CMDB accuracy.”

    Given its rapid evolution, AIOps is becoming increasingly competitive, with shifting dynamics and changing definitions of fundamental categories and criteria. With differing needs, maturity levels, target end-users and perspectives, no two customers will view AIOps—or the experiences AIOps offers—the same way.

    The Wave is a critical guide for organizations aligning with vendors best-suited for their specific needs—today and in the future, according to their maturity levels, trajectory and goals.

    “The journey to AIOps begins with foundational building blocks and capitalizes on service-centric management that eschews the limitations of device-level monitoring and boosts application health, resolution time, and user experience,” said Dave Link, ScienceLogic CEO. “A service-oriented perspective provides context and understanding of relationships and dependencies in IT infrastructure—ultimately impacting service and experience—holistically visualizing risk and mitigation strategies. These are the results of a layered roadmap that connects fundamental principles and advanced functionalities.”

    Recognizing both the disruptive nature of the competitively transforming landscape as well as ScienceLogic’s clear role in shaping the future of ITOps, the company remains committed to refining user experience and enhancing access to metrics-based intelligence, and to pushing the boundaries of the novel strengths that serve as key market differentiators.

    Additional Resources 

    Download Report: Forrester Wave 2020

    Blog: ScienceLogic Named One of AIOps’ Leaders in Key Market Report

    Video: ScienceLogic CEO Dave Link on Forrester Wave: Redefining AIOps 

     

    About ScienceLogic

    ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across multi-cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations across the globe, ScienceLogic’s technology is designed for the rigorous security requirements of the United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises. https://sciencelogic.com

  • StackPath Selects CommScope to Help Expand Global Cloud Capacity

    CommScope Professional Services to upgrade server capacity & network hardware in StackPath data centers around the world

    HICKORY, N.C. November 3, 2020 — StackPath, a leading edge-computing platform provider, has selected CommScope, a global leader in infrastructure solutions for communications networks, to support expansion of its cloud capacity across twelve global sites.

    CommScope’s Professional Services team will manage the upgrade of StackPath’s data centers—including the installation of new switches, power distribution units and network cabling, as well as the decommissioning of equipment, asset tagging and recovery, bespoke packaging, logistics, and warehousing in preparation for future redeployment.

    StackPath has selected CommScope’s Professional Services team to meet increased global demand from its cloud customer base. The initial projects are scheduled for completion in Q4 2020, with further growth planned into 2021.

    “StackPath is experiencing tremendous demand for our edge computing platform, and we tapped CommScope to lead the build out of our data centers around the world to stay ahead of that demand,” said Paul Drew, vice president, Infrastructure & IT, StackPath. “CommScope offers unique, global expertise in large-scale data center deployments, and we’ll be working hand-in-hand with them in a number of key areas to prepare our network for tomorrow’s hyperscale opportunities.”

    “CommScope’s Professional Services team offers leading cloud operators like StackPath the complete set of tools and expertise to expand cloud capacity on a global scale,” said Rich Soucie, vice president, Hyperscale and Cloud Services, CommScope. “We act as an extension of their network, allowing them to scale capacity quickly and simultaneously across multiple markets all over the globe.”

    To learn more about CommScope’s Professional Services and solutions for hyperscale and data centers, visit our website here.

    All product names, trademarks and registered trademarks are property of their respective owners.

    About CommScope

    CommScope (NASDAQ: COMM) is pushing the boundaries of technology to create the world’s most advanced wired and wireless networks. Our global team of employees, innovators and technologists empower customers to anticipate what’s next and invent what’s possible. Discover more at www.commscope.com.

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  • CloudBolt Releases OneFuse 1.1, Takes Hybrid Cloud to the Next Level

    New features accelerate enterprise infrastructure automation and enable continuous enforcement of security and governance policies across hybrid cloud environments
     
    NORTH BETHESDA, MD, October 29, 2020 — CloudBolt Software, the enterprise leader in cloud management and integration solutions, today announced the general availability of OneFuse 1.1, a codeless integration platform for automating, extending and integrating hybrid cloud technologies. This release provides powerful new capabilities to help IT to simplify integration complexity across their cloud management, infrastructure-as-code, and automation platforms including VMware vRealize Automation and HashiCorp Terraform. By enabling IT to easily create deep, feature-rich integrations—without the high cost and complexity of custom code—enterprises can accelerate their infrastructure automation initiatives while improving governance and compliance.
     
    “As enterprises invest in digital transformation, accelerating their automation initiatives for hybrid cloud is hampered by the sheer complexity of integrations across IT and DevOps tools,” said Jeff Kukowski, chief executive officer of CloudBolt Software. “Integrations should be accelerators, not stumbling blocks. Enterprises continue to find themselves tripping over custom code when integrating their scripts and platforms like VMware vRealize Automation and Terraform with underlying IT, networking and security infrastructure. OneFuse 1.1 dramatically accelerates time-to-value by reducing this custom code and improving integration governance, all through a codeless, policy-based approach.”
     
    The OneFuse Advantage
     
    Traditional infrastructure automation tools rely on custom coding and unsupported integration methods that can often be error-prone and ungoverned. According to the Standish Group, custom coding software projects is both expensive (52% of custom coded projects cost 189% of their original estimate) and time-consuming (organizations cancel 19% of their custom software projects). 
     
    OneFuse 1.1 is a software-defined alternative to siloed custom integration services. As an enterprise integration platform purpose-built for hybrid cloud, OneFuse 1.1 has three distinct advantages over alternative integration methods. The platform enables:
     
    • Codeless integrations – OneFuse 1.1 has a middleware abstraction layer with production-ready integration logic that allows IT to codelessly integrate their provisioning, orchestration or automation tools with target infrastructure endpoints (e.g., IPAM, DNS, etc.). OneFuse also extends integration capabilities for existing platforms VMware vRealize Automation and Terraform, so customers are able to get more value from those investments. By eliminating the need for custom integrations, OneFuse provides an alternative to expensive professional services with value being realized in days instead of months or years.
     
    • Centralized governance and compliance – From OneFuse’s centralized console, enterprises can easily define, apply and enforce infrastructure deployment and usage policies without special tooling or skill sets. This enables IT to enforce monitoring, compliance, security, auditing and logging requirements for multiple vendor services and components. OneFuse allows them to see who, what, when and how resources and services are being consumed and deployed, and always have a full audit trail of all requests, job outcomes, users and policies.
     
    • Unified automation – Many enterprise IT organizations are siloed and fragmented, which impacts the ability to achieve well-governed advanced automation. OneFuse removes those barriers by allowing different personas (e.g., infrastructure engineers, automation architects, site reliability engineers, etc.) to collaborate on integration and automation policies without the need to provide privileged access to IT systems. IT can unify provisioning and orchestration of cloud resources—quickly, cost-effectively and securely—while providing “anywhere, anytime” access to those services for whomever needs them.
     
    “Today, many of our customers are investing in digital transformation and hybrid cloud in order to maintain a competitive edge. As more IT and DevOps tools proliferate in the enterprise, we’ve seen a growing interest in the adoption of technologies such as OneFuse because they offer fast time-to-value for integrations, centralize policies for improved governance, and free up resources to focus on more transformative business objectives,” said John Tejada, Global Technical Solutions Architect, World Wide Technology. 
     
    OneFuse 1.1 is now generally available with naming services, IP address management (IPAM), domain name system (DNS), and Microsoft Active Directory support for platforms including vRealize Automation and HashiCorp Terraform. You can learn more about OneFuse or request a OneFuse free trial.
     
    About CloudBolt Software
     
    CloudBolt Software is the enterprise leader in cloud management and integration solutions. As enterprises embark on digital transformation and hybrid cloud, we’re here to help. Our products are simple, so you achieve unrivaled time-to-value; our knowledge is deep, so you have a trusted cloud partner along your journey; our teams are obsessed with your success, so you become the enterprise IT hero. Today, CloudBolt’s award-winning cloud management platform and codeless integration solutions are deployed in enterprises worldwide for hybrid cloud. Backed by Insight Partners, CloudBolt Software is a Deloitte Fast 500 company, a CODiE award winner for cloud management, and a featured company in Gartner’s Magic Quadrant for Cloud Management Platforms. For more information, visit www.cloudbolt.io.
  • Chorus.ai Expands Enterprise Ecosystem with Conversation Intelligence API, Slack and Zapier Integrations

    New enterprise integrations deliver critical business insights and drive customer-centric decision-making

    SAN FRANCISCO – October 29, 2020 – Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth Revenue teams, announced a major step toward bringing the power of Conversation Intelligence (CI) to every enterprise system, including a new API and integrations for Zapier and Slack. These product enhancements bring the power of CI into business intelligence tools like Tableau, Mode Analytics, and Looker, and workflows used by world-class Revenue teams today, allowing them to harness the voice of the customer and deep conversation insights within their own ecosystems.

    Industry Research Firm, TOPO, encourages sales teams to adopt CI early, “Conversation intelligence leads the market in impact and experience benefitting from relatively low requirements for adoption and offers instant value from visibility into buyer conversations.”

    “Our ability to seamlessly bring the voice of the customer to every system and every decision, enables companies to transform into next-level customer-centric operations,” said Jim Benton, CEO of Chorus.ai. “This deep innovation in driving an open ecosystem reflects our continued investment in our platform and helping our customers leverage CI across the entire customer journey.”

    With this announcement, Chorus’ offerings now include:

    • A Conversation Intelligence API providing flexibility for users to build on Chorus’ existing offering of the most advanced outcome-based analytics. CI is leveraged across the entire organization by extracting data or extending it into other tools such as a CRM or BI platform. This relevant engagement deepens analysis on overall team performance and helps Revenue leaders uncover areas of opportunities.

    • A Zapier integration, where unique triggers and actions or repetitive tasks are easily automated to drive productivity on what actually matters. Insights can be proactively pushed to revenue leaders, alerting them of key moments such as when a deal risk has been flagged on a call or a rep not adhering to the sales process.

    • A native Slack integration that seamlessly enables recordings and snippets of voice of the customer insights for collaborative workflows. This allows the entire organization to benefit from the power of Chorus in the systems they already use daily.

    • And, more recently announced, Chorus is a featured launch partner for Zoom Video Communications, Inc., for the new Zapps marketplace, to deliver real-time relationship intelligence in virtual meetings. This partnership deepens Chorus’ ties with Zoom. Chorus was the first CI platform to launch a native integration with the leader in web conferencing.

    Customers like Mode Analytics are already harnessing the power of CI across daily routines to keep customers happy and successful. “Having Chorus data pushed into our everyday Mode dashboards gives us one source of truth to what’s happening in each account, and enables us to report on data in ways that just weren’t possible before. We’re able to bring the voice of the customer back to our entire organization. It’s been a game-changer,” said Lizz Harrell, VP of Customer Success at Mode.

    “Enterprises are only beginning to tap into the capabilities of Conversation Intelligence and these updates help make the potential a reality. Our API and Zapier integration, along with the upcoming Zapps launch, will help our customers further unlock the power of deep, actionable insights across teams through business calls, meetings and emails,” said Dominik Facher, VP Product and Engineering at Chorus.ai. “There is a wealth of opportunity available for customers to more seamlessly take advantage of insights and understand the business-criticality of relationships today, whether bolstering current workflows or developing new ones across the organization.”

    These new innovations are only the latest product enhancements from Chorus. In September, the company also launched a new patent to the Chorus.ai portfolio. Each new tool and company milestone set Chorus at the forefront of the CI industry by providing the information and guidance needed to drive team performance, prevent revenue risks and make better strategic decisions.

    To learn more about the future of Conversation Intelligence, please visit Chorus.ai.

    About Chorus.ai
    Chorus.ai is the No.1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv and Boston.