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Tag: software change assessment

  • Decoding the Modern Enterprise Software Spaghetti

    Decoding the Modern Enterprise Software Spaghetti

    Modern enterprise software architecture is growing increasingly complex. Organizations are jumping on the digital transformation bandwagon in growing numbers. They are striving to become more agile and continuously deliver new code, whether on-premises or to support cloud migration efforts. In the process, IT teams are amassing an ever-growing inventory of applications and databases, which generally includes a blend of custom code, open source and commercial applications.

    “Spaghetti code” is what some call a tangled mess of a program—one that is difficult to follow, poorly documented and almost impossible for anyone but the original developer to troubleshoot or upgrade. Even today, when managers and developers take a more structured and disciplined approach to implementing code, the enterprise remains a patchwork of technology, a kind of spaghetti that can be difficult to understand and detangle.

    Given these layers of complexities, it is imperative for organizations to be equipped with the right processes and tools to map out their IT assets. They need to understand how programs and databases interconnect and how a change in one can have implications across the network that imperil availability, performance or security and negatively impact employees and customers. Here are some best practices that enterprises looking for an easier digital transformation journey can follow.

    Gleaning the Impact of Enterprise Software Changes

    Implementing a software change or embracing a new application that has a puzzling code makeup has plenty of inherent challenges—not to mention potential long-term disruptions for multiple departments, functions and processes within an enterprise. Whether an organization is dealing with inherited applications from a merger or acquisition or simple system migrations, much depends on how it is coded. As a result, enterprises must familiarize themselves with the overall layout of the enterprise architecture, down to the code level. This comprehensive level of analysis aids organizations in identifying the full scope and impact of the desired changes or updates.

    This is especially important for software teams who are operating on tight budgets and strict deadlines. Some important factors to consider in a comprehensive analysis include:

    • Identifying the impact of a change request on the software development project or on a business’s IT infrastructure.
    • Determining which software resources must be modified to implement the requested change.
    • Calculating the cost, time and effort needed to perform the change request.
    • Ensuring that the requested change complies with internal and external regulations.
    • Eliminating or minimizing any security risks associated with the change.

    Decoding the Spaghetti With Automated Discovery and Code Mapping

    A study by research firm Enterprise Management Associates (Next-Generation ITAM) found that the average IT organization uses 11 or more different inventory and discovery tools—some even more than 40. However, none deliver the full picture and they can often contradict each other. As a result, the average IT organization spends 15 hours every week manually resolving discrepancies among its various discovery tools. These hours translate to hefty costs.

    Fortunately, new approaches to discovery blend static and dynamic analysis methods that can operate in real-time to decompose software dependencies down to the code level. These new tools provide significant improvements in discovery and mapping, eliminating the need for multiple, redundant tool use and wasteful manual deconflicting.

    According to a recent Forrester survey, 56% of IT managers don’t have a complete view of dependencies between applications or between applications and infrastructure. However, today’s evolving business landscape dictates that technologies must evolve to keep up with an organization’s shifting needs. Software changes, when implemented strategically, can help businesses be more productive, efficient and profitable.

    To ensure that software changes serve this purpose, IT project managers need to implement a solid software change assessment system. With the help of technology, checklists and processes, organizations can outline a path that yields efficiency. They can understand and decode that tangled mess of software called the modern enterprise tech stack.

    — Soumik Sarker

  • Best Practices for Software Change Assessment

    Best Practices for Software Change Assessment

    Business spending on enterprise software has been on a constant rise over the past decade with 64% of businesses spending more on IT operations in 2018. It is estimated that in 2019, the number will reach $462 billion worldwide. This not only includes the procurement or development of new software and digital innovations, but also investments in modifications and upgrades.

    However, implementing software changes is no easy feat. It involves serious financial investments and staffing resources, which is why it is critical to get it right. A well-implemented change assessment is a key component of every software change project. This gives decision-makers an accurate and complete understanding of the impact of the software changes and identifies potential disruptions to specific departments, functions and processes.

    There are many ways to approach and implement software change assessment. These best practices can ensure a glitch-free software change rollout.

    Use a Comprehensive Discovery and Dependency Mapping Technology

     One of the disadvantages of the modern workplace across all industries is the emergence of information silos. They can hamper growth and efficiency and cause other problems, including redundancy of effort, stalled collaboration and other missed opportunities.

    In order to break these silos, efficient application discovery and dependency mapping is a crucial step in every software change project. Unfortunately, most businesses are failing miserably in this department. A Forrester survey revealed 56% of IT managers “do not have a complete view of dependencies between applications or between applications and infrastructure.”

    The same survey revealed 30% of the IT managers think that having a complete inventory of all enterprise hardware and software in use at their organizations is critical for IT efficiency. Ironically, 42% do not collect the necessary software data, while 39% are maintaining their inventory manually.

    The disadvantages of inadequate discovery and inefficient dependency mapping include low productivity, project delays, increased overhead costs and poor team morale, among others. A key step in solving this predicament is investing in the right discovery and dependency mapping technology, which can support a solid foundation for a software change initiative or any IT project for that matter.

    A reliable, agile software solution should provide both macro and micro views. The more granular, the better. Additionally, it should be able to give IT decision-makers a consolidated view of their application stack across multiple message queues, APIs, databases, unifying codes and languages.

    Use the Seven R’s of Change Management

    One thing IT managers should realize when assessing software change is, they’re not pioneering the process. Many organizations have done it and made mistakes along the way. Experts have used these mistakes and learnings to create roadmaps for others.

    One of the most well-established resources for IT change management is the Seven R’s of Change Management conceptualized by Information Technology Infrastructure Library–a set of detailed practices for IT service management. The seven Rs represent the following questions designed to help businesses make educated decisions on how to proceed with change requests.

    1. Who raised the change?
    2. What is the reason for the change?
    3. What return will the change deliver?
    4. What risks are there if we do or do not carry out the change?
    5. What resources will be required to perform this change?
    6. Who is responsible for this change being performed?
    7. What relationships are there between this and other changes?

    While these concepts are not exclusive to software change assessment, they provide a solid framework for businesses to identify noteworthy software change projects. This is especially helpful for organizations creating their software change assessment protocols from scratch.

    Never Skip Impact Analysis

    This is especially important for software vendors who are operating on tight budgets and strict deadlines. Software change impact analysis encompasses five major areas:

    • Identifying the impact of the change request on the software development project or on a business’ IT infrastructure.
    • Determining all software resources that need to be modified to implement the requested change.
    • Calculating the cost and manpower capital needed to perform the change request.
    • Ensuring the requested change complies with internal and external regulations.
    • Eliminating or minimizing any security risks associated with the change.

    To make sure businesses covers all the bases for any software change initiative, it’s best to use a checklist or template sourced either from the technology vendor or one their IT team put together, tailored to their needs.

    Not All Changes Are Created Equal

    Today’s ever-changing business landscape dictates business technology must evolve to keep up with an organization’s shifting needs. Software changes, when implemented strategically, can help businesses achieve new heights in productivity, efficiency and profitability.

    To ensure software changes serve this purpose, IT project managers need to implement an airtight software change assessment system. With the help of technology, checklists and well-established industry best practices, organizations can quickly outline a process that yields beneficial results in the end.

    — Aditya Sharma