Tag: observability

  • Logz.io Unveils Observability Platform Designed First for AI Agents

    Logz.io Unveils Observability Platform Designed First for AI Agents

    Logz.io today launched an edition of its observability platform that is intended to be primarily used by artificial intelligence (AI) agents rather than DevOps engineers.

    Company CEO Tomer Levy said that as DevOps continues to evolve it’s become apparent that most tasks pertaining to observability will soon be assigned to AI agents. This edition of the Open 360 observability platform exposes machine-readable schemas alongside every panel, allowing AI agents to autonomously create charts, interpret anomalies and modify entire dashboards.

    Rather than simply adding a chat bot interface to an existing observability platform, Logz.io is moving to make it possible for DevOps engineers and AI agents to collaboratively observe complex IT environments using a common set of dashboards, said Levy.

    That approach still produces insights via a dashboard that can still be read by humans, but the assumption is that AI agents will be the primary end user of those dashboards, he added.

    Tasks assigned to those AI agents include executing custom playbooks created by DevOps teams, reviews of new application deployments, cost analysis and security assessments. AI agents can also automatically generate visualizations based on natural language requests, interpret and analyze anomalies in real time and interact with other agents to automate more complex tasks.

    Logz.io has already tested this AI agent-first approach with more than 200 IT organizations that have deployed more than 2,000 Logz.io AI Agents, resulting in saving a total of approximately 25,000 engineering hours this month alone—equivalent to 12 full-time SRE positions. At the current adoption rate, Logz.io projects customers will recover roughly 300,000 hours of engineering time over the next year.

    It’s not clear how extensively AI agents will change the way DevOps workflows are managed, but it is apparent that with the rise of AI coding tools, the number of applications being deployed by any organization is about to significantly increase. Most existing DevOps teams are not going to be able to keep pace with that rate of application development and deployment without being augmented in some way by AI agents.

    The challenge then becomes determining which tasks are best assigned to an AI agent versus those that still require the expertise of a DevOps engineer. Over time, however, DevOps engineers will find themselves supervising a small army of AI agents that have been trained to perform a range of specific tasks.

    Ultimately, AI agents should make applications both more resilient and secure as anomalous behavior is identified sooner. Armed with those insights, it then becomes feasible for application developers that are similarly augmented by AI agents to troubleshoot applications in a way that results in more issues being resolved long before they have any meaningful impact on the organization.

    In fact, AI agents should make it possible for more organizations to benefit from observability by proactively addressing application issues rather than simply continuing to monitor a set of pre-defined metrics that provide limited actionable intelligence. That, of course, might take some time for IT professionals to accept and fully trust, but in time, many of the tasks that conspire to make managing DevOps workflows more tedious will, like it or not, be increasingly performed by AI agents.

  • New Relic Integrates AI Agents with Copilot Coding Agent from GitHub

    New Relic Integrates AI Agents with Copilot Coding Agent from GitHub

    New Relic this week made available a preview of an integration with the artificial intelligence (AI) agents it created for its observability platform with the AI agents that GitHub has developed.

    Nic Benders, chief technical strategist for New Relic, said AI agents that the company has developed will now be able to create an issue that GitHub Copilot will be able to use to improve an application. GitHub Copilot will analyze the issue, draft a fix, and submit a draft pull request for human review. The New Relic platform will then validate the change once it is merged.

    In effect, the New Relic and GitHub agents are creating a virtuous cycle to address incidents and performance as they arise, said Benders.

    Just as importantly, the New Relic agents are creating issues in a semi-structured format that is human readable, so DevOps teams will have the option of either assigning that task to a human developer or GitHub Copilot, he added.

    New Relic is making this capability initially available to eligible accounts that are also Copilot Pro+ or Copilot Enterprise users. Launched at the Microsoft Build 2025 conference, the GitHub Copilot coding agent is currently available as a preview to GitHub Copilot Enterprise customers and GitHub Copilot Pro+ users.

    While DevOps teams are making greater use of AI tools, it might be a few years yet before they are fully mastered, noted Benders. Using AI tools to generate code is one thing but integrating AI agents into DevOps workflows is a more complex endeavor, he noted.

    Nevertheless, a recent Futurum Group survey finds 41% of respondents expect AI tools and platforms will be used to generate, review and test code, while 39% plan to make use of AI models based on machine learning algorithms. The challenge now is identifying the specific tasks that might best be handled by an AI agent to reduce the overall amount of toil that goes into software engineering, said Benders.

    Ultimately, AI agents will also make DevOps teams less dependent on a confusing set of observability dashboards as AI agents begin to proactively discover issues, hopefully, before they have any significant adverse impact on application environments.

    Each organization will need to determine for themselves the degree to which they are comfortable relying on AI to build and deploy applications, but at this point, it’s more a question of how much rather than if. There are clearly productivity gains to be had so long as the work of AI agents remains closely supervised by DevOps engineers that have the expertise required to ensure that application quality is maintained and enhanced.

    In the meantime, DevOps teams should be aggressively experimenting with AI tools and platforms, said Benders. Like most powerful tools, it requires knowledge and expertise to get the most out of AI that only comes with hands-on experience, he added.

    After all, the DevOps goal has always been to automate as many tasks and workflows as possible. AI agents are only the latest in a long series of tools and platforms that enable DevOps teams to achieve that goal.