devopsy.kinsta.cloud

Tag: New Relic One

  • New Relic Reports Major Spike in Volume of Log Data

    New Relic Reports Major Spike in Volume of Log Data

    New Relic today shared a report based on anonymized data it collects that showed a 35% increase in the volume of logging data collected by its observability platform.

    The report also identified logs generated by NGINX proxy software (38%) as being the most common type of log, followed by Syslog (25%) and Amazon Load Balancer (20%).

    In addition, Fluent Bit is the most commonly used open source processor and forwarder tool (38%) among IT teams that have adopted the New Relic platform. Another 16% are using New Relic infrastructure agent, followed by 14% that send log data directly to New Relic via an HTTP endpoint.

    The report also found 50% of all logs ingested by language agents come from Java applications, followed by .Net (26%), Ruby (22%) and Node.js (2%).

    Jemiah Sius, director of developer relations at New Relic, said as more cloud-native applications are deployed, the volume of log data that is collected is only going to increase as open source OpenTelemetry tools are more widely adopted. In addition, IT teams will also be collecting metrics, traces and events to better pinpoint the root cause of issues using observability platforms such as New Relic One, he added.

    Amazon Web Services (AWS) is now, of course, one of the biggest sources of log data. The New Relic report noted that the serverless AWS Lambda service is the most widely employed source of log data among AWS customers that employ the New Relic One platform. However, use of the AWS Firehose service for extracting, transforming and loading (ETL) data has grown sharply in the last year, noted Sius.

    The New Relic report found while only 32% of New Relic accounts that use AWS have adopted Firehose, there has been a 62% increase in adoption year-over-year.

    Log data is usually the first thing any IT team consults whenever there is an issue, but as the volume of log data increases it’s becoming more difficult to associate log data with specific IT events. The issue that each IT team will have to come to terms with is how much log data to store alongside metrics, traces and other data formats to help them proactively identify the root cause of an IT issue.

    Observability platforms, in the meantime, promise to make it possible to query that log data to identify relationships between events. The goal is to enable IT teams to investigate issues before they can disrupt IT services rather than merely reacting to events after they have unfolded, said Sius.

    The hope, of course, is that machine learning algorithms will soon automatically identify issues before most IT teams even know there is a problem. Given the overall complexity of modern IT environments, it’s unlikely most IT teams even know what queries to launch to identify the root cause of an issue. Instead, as machine learning algorithms become more familiar with what constitutes normal IT events, it will become simpler for those algorithms to surface the issues that are actually worth IT’s attention.

  • New Relic’s Reimagined Full-Stack Observability Offering Provides Engineers Unprecedented Visibility Across Entire Software Stack

    New Relic Explorer’s industry-first capabilities provide engineers with intuitive views of their complete systems to remove the guesswork from root cause analysis so they can take swift action to ensure software health

    SAN FRANCISCO – February 10, 2021 – Today, New Relic, Inc. (NYSE: NEWR), a leader in Observability, introduced New Relic Explorer, its reimagined Full-Stack Observability experience that delivers innovative new visualizations and capabilities to give engineers unprecedented visibility into their complete estate. With zero configuration required, New Relic Explorer brings together an organization’s telemetry data from across applications and infrastructure to provide an essential live view of an entire software system’s health and performance. With this new single source of truth, engineers can quickly discover emerging performance issues and swiftly take action to get systems back to full health before customers or employees are impacted. All existing New Relic customers will be automatically upgraded to this new and powerful experience in the coming weeks. 

    “IT environments have become increasingly complex and engineering teams use a myriad of tools to see the performance of their entire tech stack, but there’s no way to see everything in one place and quickly take action. This leads to fragmented visibility, cumbersome and inefficient workflows, and out-of-control costs,” said Bill Staples, President and Chief Product Officer, New Relic. “With this launch, New Relic has delivered true Full-Stack Observability so engineers can finally get their arms around all of their telemetry data to quickly understand what’s happening and resolve issues faster before they become problems.”

    “For digital organizations and their IT teams, real-time visibility into critical software infrastructures is crucial in keeping their business running smoothly,” said Stephen Elliot, Program Vice President, Management Software and DevOps, IDC. “Customers now demand real-time awareness and observability into IT environments via a single dashboard; providing them with simplicity and speed for identifying, solving and preventing problems before they impact the customer experience.”

    “Being able to visualize and analyze data with just a few clicks of a button with New Relic Explorer is amazing — definitely a time saver for us,” said Paweł Przybyła, Director of Software Development at Metapack. “And I love having the ability to drill down into the ‘why’ behind changes taking place. Having quick accessibility to the data we need with New Relic Explorer has been empowering for my team.”

    In today’s complex environments that rely on manual alert configuration, it’s become increasingly challenging for organizations to understand the overall health of their entire system at a glance. It’s become a challenge to discover where unintentional changes are occurring, what may be contributing to them, and how issues across their system are related. New Relic Explorer enables engineers to uncover blind spots and surface details needed to support a faster, deeper understanding of large distributed software systems.

    “With end-to-end observability under the hood in New Relic, it’s been simple to instrument our applications as we move them to the cloud,” said Greg Gentling, Director of Enterprise Architecture at Viewpoint. “Being able to grab telemetry data and take action before issues arise or customers notice—that’s been huge.” 

    New Relic Explorer includes the following powerful visualizations and capabilities: 

    New Relic Lookout: This industry-first innovation provides an estate-wide, real-time view of any changes in telemetry data, including third party and open source data, automatically drawing attention to where it’s needed most. This is delivered through an intuitive user experience visualization with no configuration or reliance on static, pre-configured alert thresholds required. Zoom in capabilities allow teams to pinpoint correlations, abnormal history and traces immediately. This gives engineering teams the ability to leverage New Relic’s Profiles to quickly uncover blind spots and unknown relationships, and to understand all changes so that issues can be resolved well before they impact the end customer or employee. 

    “Expanding the simplicity of New Relic Lookout into our stack will improve our ability to provide a seamless end-user experience,” said Yang Tang, BEES Director Engineering, Anheuser-Busch InBev. “In current times, providing a smooth digital experience has been a top priority for us as more and more of our customers are engaging with us digitally. With New Relic, we will be alerted as soon as there is an abnormal activity, enabling us to immediately address the issue and ensure there’s no interruption for our customers.”

    “Given the real-time nature of our gaming industry, it’s extremely critical for us to understand the state of our applications accurately as issues can occur and impact the gaming experience at any time,” said Moti Ferentz, Architect, William Hill. “New Relic Lookout provided us with much needed visibility into issues and helped us narrow down correlation errors between various applications quickly. We’re looking forward to leveraging New Relic Explorer and strengthening our observability standards and practices.”

    New Relic Navigator: For the first time, customers can explore all entities at a glance in a highly intuitive visualization. The health of each application, service, container, function and host is displayed in red, yellow or green based on alert conditions, with the ability to group and filter based on attributes for a curated view of all the entities that a service (or set of services) encompasses. These traffic light colors display health so users can quickly and easily investigate large numbers of entities while simplifying cross-team collaboration. 

    In addition, relationships between specific applications, hosts, containers or integrations are shown in one view, making it quick and easy to understand which upstream or downstream services are related to an issue. This enables engineers to gain a broader view of the overall health of their systems and troubleshoot cascading failures faster.  

    “As soon as I deployed New Relic Navigator, I got instant visibility into areas that needed immediate attention. The red circles popped up and with one additional click, I was able to identify some instances in testing that had no more resources in terms of CPU,” said Chet Patel, QA Manager, Kurt Geiger. “Typically, I do not dig deeper into similar issues daily, but New Relic Navigator was so easy to use and the powerful visuals caught my interest in the moment that I investigated further and raised a ticket with DevOps to review immediately.”

    Pricing and Availability

    In the coming weeks, all existing New Relic customers will be automatically upgraded to this new and powerful experience with New Relic Explorer, New Relic Lookout and New Relic Navigator available as part of the New Relic Full-Stack Observability offering.  

    For more information on Full-Stack Observability from New Relic, as well as the value New Relic Explorer, New Relic Lookout and New Relic Navigator are delivering to engineering teams, visit https://newrelic.com. 

    Additional Resources:

    ● Read blog post and watch the video here 


    About New Relic One

    New Relic One is the most powerful cloud-based observability platform built to help customers create more perfect software. Engineering teams around the world rely on New Relic One to improve uptime and performance, achieve greater scale and efficiency, and accelerate time to market. It includes everything organizations need to achieve observability. Telemetry Data Platform allows users to collect, visualize, and alert on all types of application and infrastructure data at petabyte scale. It is designed to be the single source of truth for all operational data. Full-Stack Observability enables users to easily analyze and troubleshoot the entire software stack across APM, infrastructure, logs, and digital customer experience in one connected experience. And, with Applied Intelligence, users can detect, understand, and resolve incidents faster.


    About New Relic

    The world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help organizations create more perfect software. Learn why developers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market at newrelic.com.


    Forward-looking statements

    This press release contains “forward-looking” statements, as that term is defined under the federal securities laws, including but not limited to the statements regarding the value proposition of New Relic Explorer, New Relic Lookout and New Relic Navigator, the timing and extent of upcoming availability of these capabilities and any expected increase in usage or adoption as a result of these offerings. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause New Relic’s actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect New Relic’s financial and other results and the forward-looking statements in this press release is included in the filings New Relic makes with the SEC from time to time, including in New Relic’s most recent Form 10-Q, particularly under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at http://ir.newrelic.com or the SEC’s website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law.


  • New Relic Extends Observability Reach and Scope

    New Relic Extends Observability Reach and Scope

    At its FUTURESTACK 2019 event in New York today, New Relic announced it has extended the New Relic One Observability Platform to add support for its new Logs, Traces, Metrics and AI module offerings.

    Ken Gavranovic, general manager and senior vice president of products for New Relic, said his company is committed to extending the breadth of a programmable platform to address DevOps requirements flexibly, rather than forcing IT teams to stitch together multiple tools to monitor their applications.

    As part of the effort, New Relic also is making it possible for customers to build applications using the data New Relic stores in its cloud platform using a framework based on React and GraphQL. The company is also making available a series of open source monitoring applications that organizations can customize in less than an hour using templates it provides.

    New Relic also announced the availability of New Relic Logs, a log management service intended to make it easier for operations teams to correlate log data across application and infrastructure sources. The module will enable teams to run ad hoc searches that return queries in milliseconds without having to switch to another tool.

    At the same time, New Relic announced the availability of New Relic Traces and New Relic Metrics, to help DevOps teams more easily identify dependencies across the IT environment. The goal is to make it possible for teams to understand all the upstream and downstream events occurring across a distributed IT environment using a single platform, said Gavranovic.

    For example, DevOps teams will be able to monitor a serverless computing framework from within New Relic in addition to turning on a feature flagging tool that has been integrated via application programming interfaces (APIs).

    Finally, New Relic AI, available in beta, will bring artificial intelligence (AI) to the platform in the form of machine learning algorithms and predictive analytics to correlate, aggregate and prioritize incident data automatically across multiple tools to reduce alert fatigue and improve mean time to resolution. New Relic AI is already integrated with PagerDuty, Slack and other tools to enable organizations to slipstream this capability into their existing workflows, said Gavranovic.

    By taking that approach, organizations can embrace New Relic as an open platform by organizations regardless of their current level of IT maturity, he added.

    New Relic is clearly betting a single integrated tool for monitoring the entire IT environment will be preferable to integrating a wide range of disparate tools. Gavranovic believes that approach will have even more appeal as organizations embrace microservices to build and deploy applications. Given all the dependencies that exist between all those microservices, monitoring tools will need to reach across applications and infrastructure to enable DevOps teams to discover and monitor all those dependencies in near real-time.

    Naturally, New Relic is not the only provider of monitoring tools with similar ambitions. It is, however, a lot further along in terms of turning monitoring tools into an actual platform.

    — Mike Vizard

  • New Relic Doubles Down on DevOps

    New Relic Doubles Down on DevOps

    New Relic today unfurled an extension of its monitoring platform specifically designed for DevOps teams tasked with managing complex IT environments.

    Nadya Duke Boone, vice president of product management for New Relic, said New Relic One, available to existing customers at no additional cost, makes it possible for DevOps teams to now visualize all the data that exists across multiple New Relic accounts their organization has created in a single set of dashboards.

    New Relic One also makes it possible to create an “entity” to track their relationships and dependencies to provide more context to the metrics surfaced by New Relic. That context is critical anytime a major incident occurs because these days so much of the revenue any organization generates is determined by the availability of their applications, said Duke Boone.

    To achieve that goal, New Relic One provides Service Maps spanning entities; search and discovery tools based on universal tag filtering; dashboards through which queries can be launched using visual tools; an ability to more easily extend visualizations; and a new home page designed to make it easy to drill down into various dashboards.

    Other capabilities included in New Relic One include Monitoring for the AWS Lambda serverless computing framework, a Kubernetes cluster explorer and distributed tracing global search.

    New Relic also revealed today it plans to deliver both a log monitoring solution and AIOps offering within New Relic One by the end of the fiscal year. New Relic earlier this year acquired SignifAI to gain access to AIOps platform.

    Duke Boone said all this is now possible because of the investments New Relic has made in developing a persistent store for monitoring platform, which she said represents a strategic initiative on the part of New Relic to expand the scope of the services and capabilities it provides.

    Downtime in the age of digital business directly equates to lost revenues. Organizations that face that challenge typically are at the leading edge of adopting best DevOps practices. That challenge these organizations face today is they are drowning in complexity, a situation that likely will only worsen as organizations deploy cloud-native applications based on containers, she said, adding New Relic One not only serves to make it easier to manage all that complexity, it also makes it simpler for teams within an organization to share best DevOps practices.

    Of course, one of the issues that restrains organizations from adopting DevOps practices in the first place is a reluctance to make IT environments any more complex than they already are. Organizations are demanding that IT organizations become agile enough to support a wide range of digital processes. The challenge they all typically face is the current reliance on highly structured processes that are intended to minimize potential errors. As well-intentioned as that might be, however, they often result in IT organizations being unable to adjust rapidly changing business requirements. The good news is as DevOps tools become more sophisticated, the skepticism of many IT professionals have toward DevOps will continue to quickly diminish.

    — Mike Vizard