Tag: mission-critical

  • Modernize Without Disruption

    Modernize Without Disruption

    How to modernize without disruption.

    Through recessions, geopolitical shifts, pandemics and threats to global security, IBM® Z® has proven to be the most reliable, high-performing and secure platform in the industry. It’s time to expose the flexibility, agility and efficiency to provide an open and inclusive infrastructure that supports shifting business models and delivers strategic value.

    With Rocket modernization solutions, you can create an innovation layer that securely extends IBM Z capabilities with familiar software that today’s most innovative programmers use to deliver the modern and intuitive experiences customers demand. Get more from your legacy systems so you can create legendary, real-world outcomes for your customers.

    Reinvigorate your traditional infrastructure.

    Enabled with the right tools and technologies, organizations can modernize without disruption. Rocket Software can help you meet changing market demands with software solutions to drive value from your existing investments.

    Expand your talent pool to attract today’s most innovative programmers.

    • Rocket® LegaSuite® and Rocket® API – No-code modernization tools to deliver modern, intuitive user experiences that increase productivity and customer satisfaction.
    • Rocket® Open AppDev for z/OS® – With 1-click porting, give your developers their preferred open software through a system that combines the high security and support IBM Z customers demand with an easy user experience.

    Bring modern DevOps to your traditional systems securely with the familiar tools and intuitive experiences users demand.

    • Rocket® Aldon® – IBM® i ALM and DevOps platform allows your developers to work with the tools and environments they expect to develop innovative applications, while providing the process management and compliance reporting needed for today’s businesses.

    Support remote working by quickly and seamlessly adapting call center and service operations.

    • Rocket® Terminal Emulator® – Anytime, anywhere remote terminal emulation for your critical applications that delivers a lower total cost of ownership while improving the user experience.

    To read more, please visit: Modernize Without Disruption

  • How IT Ops Teams Prepare to Prevent Web Downtime

    How IT Ops Teams Prepare to Prevent Web Downtime

    IT operations teams can anticipate most periods of peak web traffic. The key to preventing outages and issues is to plan ahead. Here at BigPanda, we’ve prepared a checklist of the key factors IT ops teams need to consider to ensure their IT infrastructure is ready.

    Here’s is a recommended checklist for IT and ops teams:

    • Review monitoring metrics and work with your developers to test applications for stability. Some companies may need additional support to accommodate peak seasons and events.
    • Perform regular security tests and ensure necessary measures are taken to protect your systems. Exposure to hackers and the potential for unanticipated load are real threats.
    • Prepare for alert storms with an effective correlation platform. For IT ops teams, spikes in workload can cause what is known as alert storms. Reduce risk by utilizing an alert correlation platform that identifies patterns in unstructured alert data to separate signal from noise. This allows you to more effectively identify, triage and take action on issues before they have a chance to affect your customers.

    Companies also run a higher risk of downtime during peak traffic times. Seventy-five percent of outages are due to unplanned configuration changes to a system—when IT ops teams find something they think might cause a problem and try to fix it immediately, unintentionally creating a much bigger issue for the web or mobile site.

    To avoid unexpected downtime, we recommend companies take the following steps to ensure the availability and reliability of their services:

    1. Identify what is mission-critical.

    To avoid unexpected downtime, we recommend that IT ops teams tier their services and identify the systems that are mission-critical to the business. Top-tier applications should include those that are linked directly to the success or failure of the business, such as point-of-sale, ticketing or billing.

    2. Develop an ironclad failover plan for top-tier systems.

    Offering a high level of availability is not something that happens by chance. It must be planned carefully for every aspect of your systems architecture. Top-tier systems should be bolstered by an ironclad failover plan—one that plans carefully for load capacity to handle unexpected spikes.

    3. Invest in a best-of-breed monitoring stack.

    You can’t protect against what you don’t see coming. In the age of continuous integration and continuous delivery, the only way to ensure that you have an accurate pulse on the health of your IT systems is to implement the best monitoring tool for each layer of your stack (such as systems monitoring, application monitoring, web and user monitoring, logging and error tracking). The industry rapidly is replacing monolithic monitoring architectures with this “best-of-breed” approach to better service increasingly complex and dynamic IT systems.

    4. Implement alert correlation to distinguish signal from noise.

    More tools—monitoring more moving parts—lead to more noise. It’s a simple fact. To efficiently identify, triage and remedy potential issues before they have the chance to do real damage, IT teams require a way to properly separate the signal—the “real problem”—from the many sources of noise. By implementing an alert correlation solution, IT teams are able to see how alerts from their various monitoring tools are related, allowing them to quickly filter non-critical issues and focus on what matters most.

    — Assaf Resnick