Tag: LLMs

  • CircleCI Extends CI/CD Reach to AI Models

    CircleCI this week revealed it is extending the reach of its continuous integration/continuous delivery (CI/CD) platform to make it simpler to incorporate artificial intelligence (AI) models into DevOps workflows.

    In addition to providing access to the latest generation of graphical processor units (GPUs) from NVIDIA via the Amazon Web Services (AWS) cloud, Circle CI has added inbound webhooks to access AI model curation services from providers such as Hugging Face and integrations with LangSmith, a debugging tool for generative AI applications and the Amazon SageMaker service for building AI applications.

    CircleCI CEO Jim Rose said while there is clearly a lot of enthusiasm for incorporating AI models into applications, the processes being used are still immature, especially in terms of automating workflows that include testing of probabilistic AI models.

    Most AI models are built by small teams of data scientists that create a software artifact that needs to be integrated within a DevOps workflow just like any other artifact, noted Rose. The challenge is that most data science teams have not yet defined a set of workflows for automating the delivery of those artifacts as part of a larger DevOps workflow, he added.

    DevOps teams will also need to make adjustments to a version control-centric approach to managing applications to trigger pipelines to pull AI software artifacts that exist outside of traditional software repositories. For example, the inbound webhooks provided by CircleCI now make it possible to automatically create a pipeline whenever an AI model residing on Hugging Face changes.

    It’s still early days as far as the deployment of AI models in production environments is concerned, but there is no doubt generative AI will have a major impact on how software is developed. AI models are a different class of software artifacts that are retrained instead of being updated, a process that occurs intermittently. As such, DevOps teams need to keep track of each time an AI model is being retrained to ensure applications are updated.

    At the same time, generative AI will also increase the pace at which other software artifacts are being created and deployed. Many of the manual tasks that today slow down the rate at which applications are built and deployed will be eliminated. That doesn’t mean there will be no need for software engineers, but it does mean the role they play in developing and deploying software is about to rapidly evolve. DevOps teams need to evaluate both how generative AI will impact the tasks they manage as well as the way the overall software development life cycle (SDLC) process needs to evolve.

    Each organization, as always, will need to decide for itself how best to achieve those goals depending on the use cases for AI,  but the changes that generative AI will bring about are now all but inevitable. The longer it takes to adjust, the harder it will become to overcome the cultural and technical challenges that will be encountered along the way.

  • Google De-Recruits 100s of Recruiters ¦ ARM Valued at $45½B in IPO

    Google De-Recruits 100s of Recruiters ¦ ARM Valued at $45½B in IPO

    Welcome to The Long View—where we peruse the news of the week and strip it to the essentials. Let’s work out what really matters.

    This week: Google fires hundreds of recruiters, and ARM gets a sky-high valuation. (more…)

  • IBM LLM AI: COBOL to Java ASAP ¦ ARM IPO is GO!

    IBM LLM AI: COBOL to Java ASAP ¦ ARM IPO is GO!

    Welcome to The Long View—where we peruse the news of the week and strip it to the essentials. Let’s work out what really matters.

    This week: Translating legacy COBOL code to a slightly more modern language, and Arm will go public (again) next month. (more…)

  • AI ‘is Getting Worse’ ¦ AI ‘Will Lose India Jobs’ (Probably Isn’t ¦ Probably Won’t)

    AI ‘is Getting Worse’ ¦ AI ‘Will Lose India Jobs’ (Probably Isn’t ¦ Probably Won’t)

    Welcome to The Long View—where we peruse the news of the week and strip it to the essentials. Let’s work out what really matters.

    This week, a conundrum: On the one hand, researchers say ChatGPT is losing the plot; and on the other, we hear outsourced coding jobs in India will be replaced by AI. (more…)

  • Forking RHEL! Oracle and SUSE Join the Fight ¦ Silverman Sues AI Firms

    Forking RHEL! Oracle and SUSE Join the Fight ¦ Silverman Sues AI Firms

    Welcome to The Long View—where we peruse the news of the week and strip it to the essentials. Let’s work out what really matters.

    This week: SUSE announces a Red Hat Enterprise Linux fork after Oracle said a similar thing, and Sarah Silverman says OpenAI and Meta have stolen her words. (more…)

  • Are LLMs Leading DevOps Into a Tech Debt Trap?

    Are LLMs Leading DevOps Into a Tech Debt Trap?

    Everyone thought AI would free us from toil. Unfortunately, that’s not true. What it will do, however, is lead to an explosion of technical debt. Some of the most alluring uses of LLMs have the potential to lead to some of the worst outcomes for enterprises and their DevOps and platform engineering teams.

    SK Ventures and Adrian Cockcroft raised the alarm bells in their warning posts about the tipping points LLM introduced into work and society. And in my own Gluecon 2023 presentation, I challenged just how powerful and disruptive the new generation of AI/ML will be for ITOps and DevOps efforts.

    Working Faster is not Working Smarter

    There is no doubt that LLMs are powerful and will change how we think about expertise and knowledge work.  While they are not truly innovating, their ability to draw on such a vast pool of human expertise makes it difficult to distinguish from true creative work. Since they are unbounded, they will cheerfully use the knowledge to churn out terabytes of functionally correct but bespoke code.

    It’s easy to imagine a future where LLMs crank out DevOps scripts 10x faster. We will be supercharging our ability to produce complex, untested automation at a pace never seen before! On the surface, this seems like a huge productivity boost because we (mistakenly) see our job as focused on producing scripts instead of working systems.

    But we already have an overabundance of duplicated and difficult-to-support automation. This ever-expanding surface of technical debt is one of the major reasons that ITOps teams are mired in complexity and are forever underwater. Generating even more scripts, even if they were better written, does not reverse the trend.

    Can AI/ML Avoid This Technical Debt Trap?

    It depends on how we use the expertise in the models. Instead of asking it to generate new code, we could ask it to interpret and modify existing code. For the first time, we have tools to take down the “not invented here” barriers we’ve created because of the high cognitive load of understanding code. If we can help people work more effectively with existing code, then we can actually converge and reuse our systems. By helping us expand and operate within our working systems base, LLMs could actually help us maintain less code.

    Imagine if the teams in your organization were invested in collaborating around shared systems! We haven’t done this well today because it takes significantly more time and effort. Today, LLMs have thrown out those calculations.

    Taking this just one more step, we can see how improved reuse paves the way for reduction of the number of architectural patterns. If we improve our collaboration and investment in sharing code, then there is increased ROI in making shared patterns and platforms work. I see that as a tremendous opportunity for LLMs to improve operations in a meaningful way.

    It comes down to whether we ignore complexity by replacing it or embrace complexity by understanding it. I see this as a choice between independence or collaboration, as illustrated by the table below.

    LLM Driving Independence

    LLM Driving Collaboration

    Create new code

    Interpret existing code

    Replace existing code

    Maintain existing code

    Design new architectures

    Be a guide and mentor

    Build new stacks

    Evaluate alternatives

    Bypass documentation

    Improve documentation

    Can AI Help us Collaborate?

    We keep taking the same hardware and software components and then building unique systems. That variation makes it impossible to leverage each other’s work. At its heart, the reusability problem lies in the difficulty of understanding systems, and that makes it nearly impossible for us to work together, collaborate, reuse and accelerate.

    Breaking this cycle has been our mission at RackN for nearly a decade. We’ve seen tremendous ROI from availability, reliability and speed when customers are able to leverage standardized infrastructure pipelines. We’ve seen firsthand that it is possible to guide teams into collaboration with sufficient guidance, mentoring and training. Collaboration creates 10x outcomes even without AI, but it takes building expertise, deliberate effort and leadership discipline to implement.

    Why does collaboration create 10x ROI?  It works because true innovation actually comes from understanding and building on top of systems rather than rebuilding them from scratch over and over again. The key is being able to leverage LLMs to better understand existing automation and platforms instead of creating yet another bespoke stack.

    Enterprises Should use LLMs to Drive Collaboration

    I believe that the most effective enterprises will use these tools to elevate their IT leaders and architects to focus on collaboration and reuse. They must actually direct them to produce less bespoke automation; instead, they can use expertise in these tools to find and maintain existing systems. LLM presents options, but collaboration requires new thinking and strong leadership.

  • PagerDuty Signals Commitment to Adding Generative AI Capabilities

    PagerDuty Signals Commitment to Adding Generative AI Capabilities

    PagerDuty has signaled its intention to add generative artificial intelligence (AI) capabilities to its cloud platform for managing IT operations via integrations with large language model (LLM) providers that it will disclose at a future date.

    These capabilities will make it possible to invoke natural language via PagerDuty Operations Cloud to automatically generate status updates, create drafts of incident postmortem reports and even co-author workflows in any programming language to automate remediation of an issue.

    Damon Edwards, senior director of product for PagerDuty, said as AI continues to evolve, the goal will be to minimize the need for human involvement as much as possible. That doesn’t mean there won’t be a need for humans to be involved, but it does mean that many rote tasks associated with managing an IT incident can be automated, he added.

    For example, the reports that are run to determine the root cause every time there is an incident can be automated, noted Edwards. In addition, summarizations of status reports or postmortems after incidents were resolved can be made readily available to any member of an IT team on demand, he added.

    Those capabilities will also make it easier to onboard new members to an incident management team as required, said Edwards. Today, it’s difficult to add new members to a team after an incident has unfolded because it takes time to bring them up to speed, he noted.

    In addition, generative AI also makes it easier to capture a lot of the tribal knowledge within an IT organization that would otherwise disappear when staff either leave the company or shift roles, said Edwards.

    The generative AI additions to the PagerDuty platform extend an artificial intelligence for IT operations (AIOps) capability that PagerDuty made available this spring. The PagerDuty AIOps platform leverages the data model embedded in its incident management software to reduce the amount of time required for an AI platform to learn how an IT environment operates and begin surfacing valid recommendations to optimize workflows.

    It’s not clear at what pace AI will be adopted within enterprise IT organizations, but it is rapidly becoming pervasive. Each DevOps team will need to decide the degree to which they can rely on AI to manage IT processes, but as IT processes become more complex, there is a clear need for AI to navigate all the dependencies that exist in an IT environment. As more routine tasks are automated, however, there will also inevitably be a realignment of roles and responsibilities within an IT organization. The overall goal is not so much to eliminate IT staff as much as it is to enable them to manage IT environments at a much higher level of scale.

    In the meantime, DevOps teams need to plan for not only what is possible using generative AI today but also tomorrow. After all, there’s not a lot of point in training someone to take on a new task if that task is automated a few months from now.