Tag: DevOps enterprise summit

  • DevOps Chat: Hiscox CTO Jonathan Fletcher

    DevOps Chat: Hiscox CTO Jonathan Fletcher

    Our guest on this DevOps Chat is Jonathan Fletcher, CTO of Hiscox. Jonathan will be quick to tell you that he is actually “interm” CTO. But as I told him in our Chat, if Hiscox is as sharp a company as I think it is, it will make that title permanent soon. I have known Jonathan for about 3 years or so now; I believe it was at a Ranger4 event in London where I met Jonathan. It was readily apparent to me that he was the driving force behind Hiscox’s impressive DevOps transformation.

    Jonathan is on the program committee for this years DevOps Enterprise Summit London. We spoke a bit about what it is like to be on the programing committee for DOES. We also spoke about what he is presenting at DOES. You will have to listen or read along to find out.

    As usual, the streaming audio is directly beneath, with the transcript of our chat below that. Enjoy!

     Audio of our Chat with Jonathan Fletcher

    Transcript of the chat with Jonathan Fletcher

    Alan Shimel: Hey, everyone. This is Alan Shimel, devopsy.kinsta.cloud, here for another DevOps Chat, and I’m very happy to be joined by our guest for this DevOps Chat. It’s Jonathan Fletcher, CTO of Hiscox. Jonathan, welcome to DevOps Chat.

    Jonathan Fletcher: Hi, Alan.

    Shimel: Great to hear from you, Jonathan. I probably haven’t spoken to you since, oh, maybe DOES London of last year, which was also in late June and –

    Fletcher: No, that’s right.

    Shimel: Yep. Since that time, looks like you’ve got a new title over at Hiscox. Is that correct?

    Fletcher: That’s right. Interim at the moment, but, hopefully, that will develop into a permanent role in the not-too-distant future.

    Shimel: Well, if they’re smart, they’ll make you permanent.

    Fletcher: A CTO office.

    Shimel: Yep. Excellent, John.

    Fletcher: Yeah, I think you’re quite right.

    Shimel: And well-deserved.

    Fletcher: Yeah

    Shimel: Well-deserved.

    Fletcher: Thank you.

    Shimel: So, Jonathan – excuse me – Jonathan, I wanted to speak to you today, though, a little bit about the upcoming DevOps Enterprise Summit London 2017, which is June 5th and 6th, at the QEII Conference Center in London. And you’re actually one of the speakers lined up for the event. That’s correct?

    Fletcher: That’s right.

    Shimel: And, Jonathan, can you – I don’t know if it’s too early or not, but can you give our audience maybe a little bit of a preview of what you’ll be talking about?

    Fletcher: That’s a good question [chuckles] and I’m not sure really sure yet. I think what I’m gonna be talking about is a little about a continuation of our journey, particularly about moving to cloud and what that means, the business results that can be found from doing that, along with sort of where we started and how that changes the IT organization. ‘Cause moving to cloud isn’t just a move of technology; it’s change in skills; it’s a cultural change. It changes things that I hadn’t really thought about, a way we budget, I mean, in fact, from a legal compliance teams. It’s a real transformation program for us. I kind of keep (saying) that savings isn’t IT 1.1; this is IT 2.0. This is a new IT department. So I’m really excited to kind of talk about that. We’ve got a long way to go ourselves, but seen some good early signs with cloud adoption, so I think that’s where I’m gonna focus my time.

    Shimel: Fantastic. And, Jonathan, of course, in addition to your speaking role with DOES London, you’re also on the – is it called the “speakers committee”? Is that what it’s called?

    Fletcher: Yes, right, programming committee.

    Shimel: Programming committee. I’m sorry. Jonathan, can you – our audience, the overwhelming majority of them have not served on the program committee. Can you give us a sense of what is involved in that?

    Fletcher: So there are dozens and dozens of people who want to come along and share their story next year, so the program committee really is around trying to filter some of those down – not everyone can come and talk – and trying to make sure they are as much relevant to the audience that’s coming, so I think it was worth reimbursing in last year.  it was real stories from people doing transformations at real enterprises, and not unicorns, not ace, but is this a real bank, real insurance company, real companies with a legacy of acquisitions and different types of IT, different technologies, and hearing about how they’ve got on and what they’ve got to do in the future, so that’s really powerful. So program committee’s trying to turn a number of – dozens and dozens of submissions to the program down into a really good, tight sets to deliver over two days in June.

    Shimel: I got it. And, Jonathan, I don’t know if you even know the answer, but can you give our audience a sense of how many submissions versus how many speakers are actually selected for an event such as DOES London?

    Fletcher: So I’ve seen a bit of pre-filtered list, so I couldn’t speak on Gene’s behalf how many there were, but I’ve seen hundred – in the hundreds, I guess. And I think that’s down to 30-something; again, I don’t wanna get the numbers wrong, get the (incorrect) stats, but it’s significant amounts and significant amounts of people that Gene has conversations with, I guess, _____ _____ _____ _____ get through to a formal submission, so it’s very significant, which I think is a really good thing. Obviously, people are seeing a value in DOES London and wanna come share their stories, so it’s a shame not more people can do it, but it’s only those two days.

    Shimel: Yep. Absolutely. You know, and I have some ideas around that I’m gonna talk to Gene about. But, Jonathan, was there any – obviously, the DOES, the Dev-Ops Enterprise Summits, traditionally focus on large organizations, “horses,” as we call them, telling their transformation story. And some of these stories we’ve now seen and followed over multiple years and we’ve seen that transformation evolve. Were there any particular themes or things that the committee wanted to really bring out for this year’s event?

    Fletcher: I think it’s lot of different things. I think a – in terms of sense of continuity between last year’s and this year’s, so what are the results that we’ve seen, in terms of transformation and – that seems to be a bit of a theme. To share that continuity _____ _____ years is quite an interesting thing to look at. The theme, obviously, is try and – the _____ tend not to be technically focused, so we don’t have too many groups talking about technology, more about the people and process of things. So I think a lot of what you’ve heard last year, the same kind of thing, but, hopefully, just seeing people a bit further along the journey, where they’re going to and the challenges that they’re running into.

    Shimel: So, Jonathan, this – you know, I’m gonna attend this year’s DOES London event, and this will be the, man, the fourth or fifth DOES that I’ll be attending. And, though I think I’ve come to – I think all of us have come to appreciate hearing the transformation stories of these various organizations, bigger picture, in order for DevOps to continue to grow, right, what else needs to come to the forefront at conferences like DOES, other than “Hey, we tried to do this DevOps thing and here’s how we’ve done”? Do you think at some point we need to hear more than that around DevOps?

    Fletcher: Sorry, what do you mean?

    Shimel: So, in other words, at this point in the game, depending on who you believe and who you listen to, a majority of enterprises have at least dipped their toes in the DevOps pool, if you will. Not many of them have undergone an enterprise-wide transformation, but at least they’ve started along their way. What more – so, in other words, what is there beyond the “We’ve tried to transform the company” type of lessons that the DevOps community needs to learn from these events? Or maybe there is nothing more.

    Fletcher: That’s a good question. Well, I don’t know. It’s a difficult question to answer, really, ’cause it depends on the strategic direction for those companies and how far they need to push the barrel. I mean, not everyone needs to release 400 times a day _____ _____. You know, the different companies got different requirements. And I think, really, DevOps is such a all-encompassing term now that it’s kinda lost its meaning. If your company is about improving quality or that’s your strategic goal, rather than the pace of change, there are different things for different people, so dipping your toe in the water is fine. I think DevOps is for everyone, regardless of scale of company, so those focused on enterprise, well, that doesn’t mean that, if you’re a small shop, that’s not relevant to you ’cause it is.

    I think, really, it’s such a wide topic that seems to encompass Agile and Lean and technology and people, and it’s so vast in topic that, actually, the next step for people in the transformation program ought to stop worrying so much around necessarily what other companies are doing. The war stories are good, but it’s focusing more on what that really means to your company. It’s no longer about DevOps transformation; it’s about business success transformation and what you need to get to get you there. So I think a bit of maturing thinking from companies that started on this program is really actually what they tried to achieve and where they need to get to because I think there’s an assumption between certainly some people aspect where it’s all about Puppet and getting 4,000 releases out the door, and that’s not always the case. So _____ _____ big business goals and I think really trying to realize some of the results so that the business benefits ’cause we’re doing this not because it’s cool and it’s _____ cool IT; it’s because there’s tangible business benefits in doing it. And I think that’s really what the community needs to focus on and _____ –

    Shimel: Yep. And I think you’ve — Jonathan, I think you’ve hit that right on the head and that’s just what I was looking for, which is so many people, especially in the IT industry – I don’t know what it is about the IT industry, but we suffer from “shiny trinket” syndrome, right? Where everyone wants to latch onto what the new cool thing is. And the risk you run is that, when the luster is off of the trinket, people tend to start looking for the next trinket, instead of doing what makes sense for the business, what’s best for the business. You know, ’cause to my mind –

    Fletcher: Yeah, exactly.

    Shimel: Right?

    Fletcher: It becomes a – go ahead. Sorry.

    Shimel: No, no, go ahead. I’m listening.

    Fletcher: Yeah, it becomes a little bit of a statistics race, like, “How fast can I get a release out the door? How many servers can one person look after?” And, actually, that’s fairly meaningless, unless there’s a business benefit behind it, so that sort of arms race to be the fastest becomes less and less relevant, so. And, as I said, DevOps is such a wide term now that it kind of – it’s just about doing IT better.

    Shimel: Yeah. And that’s exactly it. I mean, Jonathan, to me, in my many, many years in IT and in business, there’s very few revolutionary things. There’s more evolutionary type of developments, right? And, when we look at DevOps, we look at the Agile that came before, right, and we see kind of where Agile is and its effect, but yet we still see plenty of organizations that are doing waterfall or some may call it “fast at waterfall” or “Agile waterfall” or whatever you wanna call it. But, you know, it’s a very – the inertia in our systems is such and entropy in our systems is such that nothing moves – we don’t move at the same speed across. And even something like DevOps, though you may have organizations that are now presenting for the third or fourth year at a DevOps Enterprise Summit, there’s still plenty of organizations that are still just starting on that journey, and they will be on that journey for many years going forward. And I think we lose perspective of that when we live in this bubble of “Who’s releasing the most often? Who did this first? Who’s on to the next thing?” That’s not who wins the game, necessarily. People who win the game are organizations –

    Fletcher: Well, and –

    Shimel: – and their customers. Go ahead. I’m sorry.

    Fletcher: And some of these things are – all these things are less relevant, so, if you’ve got a system you’re gonna throw away in two years’ time, there’s – ROI to spend tons of time automating it and putting all that engineering in place with, you know, sort of – is kind of mothballed. So, again, it’s picking the right application, the right teams, to get benefit from this. I don’t necessarily see the – you have _____ all of these other _____ everywhere. Waterfall has its place. It’s about picking what is right for the business and getting the business _____ _____ _____. It’s not about a blanket “This is a right way or this is a wrong way of doing IT.” I just don’t believe that.

    Shimel: Mm-hmm. I agree with you. And so, Jonathan, we’ve come full circle in our short little chat, but this is what makes DOES a great conference to attend. Right? Where we are hearing these transformation stories, and some of them may be old hat to some of us, some of it may be a revelation to others. Right? But it’s – the last part of this that I wanted to hit is that it’s, at the end of the day, it’s about the community. We as a collective community learn from each other’s experiences and these shared experiences, and that’s how we evolve and that’s how the whole movement moves forward, not just Hiscox, not just Disney, not just any particular organization, but as an industry, as a movement, that’s how we move forward. And then I think that’s what DOES is about.

    Fletcher: Yeah, and that feels fairly unique. I can’t remember, in my 20-odd years of working IT, a movement with such a community feel, with so many people who want to help other people, and it’s – I think that’s amazing. And I don’t ever get – when I speak to people much further down the line than we are and they do better things then we do, I never get that looking down their noses or “You should be where we are.” It does feel like a real community sense of being, that everyone’s gonna help each other. And I don’t know what it is about DevOps, but I think that’s amazing, and you really see that at DOES.

    Shimel: Yep. Absolutely. Jonathan, we’re about out of time here – probably, we’re over time – but, listen, I wanna thank you for joining us today on DevOps Chat. I look forward to hearing your presentation at DOES London and we’ll check in before then and get more of a final version of what you’re speaking about. And, also, I wanna thank you for being on the program committee. I’ve been on organizing in program committees of events in the past and I know it’s, in a lot of ways, an unsung job – you don’t get paid for it and God knows there’s ton of work that goes into it – so thank you for your service.

    Fletcher: You’re welcome. Thanks very much.

    Shimel: No, my pleasure. And, Jonathan, I’ll get together in London beyond that. Maybe we’ll catch up on a video or something. Hey, but continued success. I hope, by the time I see you in June, the interim title’s gone. They couldn’t find a better man or person for that job. All right?

    Fletcher: Thanks, Alan.

    Shimel: Cheers, Jonathan. Jonathan Fletcher, Hiscox and the program committee at DOES London 2017. This is Alan Shimel for DevOps Chats and devopsy.kinsta.cloud, and we’ll see you on another chat soon.

    — Alan Shimel

  • ITV, Allianz, UK DWP and 2 Authors Take a ‘Deep Dive into DevOps’

    ITV, Allianz, UK DWP and 2 Authors Take a ‘Deep Dive into DevOps’

    On the heels of our latest DevOps Enterprise Summit London speaker and programming announcement, I had the pleasure of being joined by Tom Clark, head of Common Platform at ITV; Andrea Hirzle-Yager, head of Department, IT at Allianz Deutschland AG; Mark Schwartz, CIO and author of  “The Art of Business Value” and “A Seat at the Table“; and Mayank Prakash, Chief Digital and Information Officer at Department for Work and Pensions for a live video chat—already our third installment for 2017! We huddled up for an hour and took a “deep dive into DevOps,” as my fellow panelists shared keen insights into their technology transformation experiences and leadership lessons learned from pioneering DevOps adoption in their own organizations. And as you’ll find out, these are all such great people!

    WATCH THE REPLAY

    [youtube https://www.youtube.com/watch?v=lwBneJ-KnkA?feature=oembed]

    For a limited time only, you can receive 20% off the ticket price for
    DevOps Enterprise Summit London with code DEEPDIVE20.

    REGISTER HERE 

    Lessons Learned

    Clearly, one of the responsibilities of technology leaders in DevOps transformations is enabling a culture of continuous and lifelong learning. In fact, this characteristic is one of the more profound conclusions after having seen nearly 200 leaders share their stories over the past four years. And holy cow, if there’s a great time to learn, it is now; personally, I can’t overstate how much I’ve learned since co-authoring “The Phoenix Project.” (For example, in Dr. Steven Mayner’s DOES16 San Francisco presentation last year, he confirmed that this seems to be a critical element of successful transformation—you can see what we learned about the role creating a culture of learning and transformation plays in successful Agile and DevOps transformations.)

    These were among several questions that I had to privilege of asking Andrea, Tom, Mark and Mayank.

    • What will you be presenting on this year?
    • What can you share about what’s happened in your own journeys since 2016?
    • What can you tell us about your DevOps journey and technology transformation?
    • Can you tell us about where you decided to start, and why you chose there?
    • It’s been observed that DevOps transformations are easier in smaller organizations—what are the toughest obstacles that you’ve overcome as leaders in your journeys?
    • What are your favorite lessons learned that you think would be applicable for all leaders endeavor in to do similar things in their organization?
    • What are your favorite resources you look to (past and present) for leveraging the best practices and principles—this could be in the form of research, books, events, articles, etc.
    • Can you share you impressions of your two days at DevOps Enterprise Summit London last year?

    It was fantastic hearing the specific lessons they’ve learned in their journeys that they thought would be  applicable for all leaders doing similar things in their own organizations. It was interesting to hear how books and conferences play such a critical role for them, as it has for me—and I always love getting a glimpse of the bookshelves of technology leaders, because certain books keep keep showing up up again and again

    Be sure to watch the video replay of the chat—there are some great nuggets of information about where these leaders are in their own transformation journeys and what you as DevOps Enterprise Summit attendees can expect at the event this June.

    DevOps Enterprise Summit London Update

    Plenty has happened since our previous live video chat with Jonathan Fletcher, Cornelia Davis and Jonathan Smart. The programming committee has made its final selection of speakers to round out the conference program, and we’re in the final planning stages for the event this June. One item on the agenda that I am particularly excited about is the “Ask the Speaker” portion of the program. This year, we are opening up an hour of time each day of the conference for question and answer sessions between our plenary speakers and conference attendees. It’s going to be a great way for attendees to pick the brains of the folks just coming off of the main stage.

    Additionally, we have added another format (tested during DevOps Enterprise Summit San Francisco last year) that we called “DevOps Workshops.” These are small-group discussions using the Lean Coffee format, with a small army of trained facilitators at each table.

    We’re expecting a phenomenal turnout for each of these sessions and we’ll have some world-class people helping to lead the discussions. More to come on that soon!

    Want to join us in London this June? Save 20% on tickets using code “DEEPDIVE20” today!

    REGISTER HERE 

    We look forward to seeing all of you June 5-6 at the QEII Conference Centre, an amazing venue in the center of Westminster in London. Stay tuned for all the conference updates online at http://events.itrevolution.com/eur/.

    — Gene Kim

  • DevOps Chat: DOES London 2017 Speaker Jose Quaresma, Accenture

    DevOps Chat: DOES London 2017 Speaker Jose Quaresma, Accenture

    In anticipation of the DevOps Enterprise Summit (DOES) London 2017, we are interviewing a series of the announced speakers who will be appearing there. The first in our DOES London 2017 speaker interviews is with Jose Quaresma of Accenture. Jose is a leader at Accenture and has a lot of knowledge on real DevOps transformations. I think you will find this conversation very enlightening.

    As usual immediately below is the streaming audio of our chat, followed by the transcript of our discussion below.  DOES London 2017 is shaping up to be another great conference. Also as usual, we will be live on-scene with coverage.

    Alan Shimel: Hey, everyone, this is Alan Shimel, Editor in Chief of devopsy.kinsta.cloud, and we’re here for another DevOps Chat. Today’s DevOps Chat guest is Jose Quaresma—and I probably messed that up, but Jose is with Accenture, and he’s based over in Denmark. Welcome, Jose—how are you?

    Jose Quaresma: Thank you, Alan. I’m pretty good. First of all, thanks a lot for having me. I would say it’s quite an honor to participate in this chat with you.

    Shimel: Oh!

    Quaresma: Oh, and yes—and by the way, you got the—

    Shimel: Well, flattery will get you everywhere.

    Quaresma: [Laughter]

    Shimel: But we’re talking a little bit today, and it’s regarding, you know, the second annual DevOps Enterprise Summit London is coming up June 5th and 6th at the QE2 in London, and you will be presenting there, correct?

    Quaresma: Yes, that’s correct—yeah.

    Shimel: And I wanted to—well, before we get into your presentation at DevOps Enterprise Summit, why don’t we give people a little bit of your background?

    Quaresma: Sure. I can give it a quick try. So, as you said, I’m Jose, and Quaresma is the last name, so you actually did pretty well, Alan. And I’m originally from Portugal, but I’ve been living in Denmark for almost eight years now. I kinda moved in here to study, and kinda after university, then I started Accenture here in Denmark as well, which I’ve been for around three and a half years now.

    I am an Application Development Associate Manager in Advanced Technology in a subgroup called Advanced Technology and Architecture, and I am the DevOps lead for Accenture Denmark.

    Shimel: Excellent. And Jose, as part of that, why don’t—any particular engagements of interest that you can talk about right now?

    Quaresma: Yeah. So I had, I can say, so, there were two main engagements that I’ve been involved with, and the first one was actually not so much involved in DevOps. I kinda started more as a middleware developer and kind of then walked towards the kind of web service design and team lead on that middleware area, and there was some DevOps work related there kind of with deploying the web services. But that wasn’t really something that I was driving.

    But then around two, two and a half years, I kind of, it was actually, my manager—and I guess I have to thank him for that; thanks, Jarom—he kind of, he was the one kind of guiding me towards, “Okay, we have this kind of DevOps domain getting a bit more traction, and we would like to, how would you like,” it was actually asking, “How would you like to lead that domain and try to raise a bit more awareness of DevOps here in Denmark?”

    So that was an interesting opportunity that I saw and yeah, from then, I was also then transitioned to a new project, which is actually the project that I’m going to co-present at DevOps Enterprise Summit now in London in June, and I’m co-presenting that with Amin Budali from Nordea, and that is the client that I’m currently working with, and this is a huge project. So Nordea, for the ones who don’t know, it’s a huge Nordic bank, being active in Denmark and Sweden and Norway and Finland. And this is, the project is about replacing their core banking application across the four countries. So it’s a huge project, a five-year project where we are working on replacing the core application with a new T24 application provided by Temenos. And that—

    Shimel: Go ahead. Go ahead, Jose.

    Quaresma: —and then that’s where kind of the more, it was, the DevOps, it has been very relevant now in this project, and the main thing is that, what we are, the part that we are presenting at DOES now, it’s, as I was saying, it’s not really a finished story, I would say it’s a story that has started around one year ago and we already have some interesting successes that I’m happy to talk about, but it’s hopefully a story that will have one, two, three more years until we have this very successful destination that I’m hoping I can come back to, to the DevOps Enterprise Summit and talk about that in one or two years. That would be great.

    Shimel: That would be great.

    Quaresma: Yeah, and that’s something I hope for, and I work for as well.

    Shimel: So I’d like to ask you, Jose, for our listeners out there who maybe are listening and saying to themselves, “Man, I sure would like to present one day at a DOES, you know, a DevOps Enterprise Summit or a similar thing.” Can you give our audience maybe a little bit of background on how it came to be?

    Quaresma: Yeah. I can try. So, it was actually, we have, this all kind of started with, we have a DevOps Week internally in Accenture as well, and in that internal DevOps Week, which was maybe one or two months ago, around there, maybe one month ago, we were actually, I was—I got to present this kind of, a little bit this story as well together with the client at our kind of internal DevOps Week.

    And then the idea came, from that point on, it’s like, “Oh, we actually have, there’s this really amazing conference in London. Why don’t we just try, maybe?” And we did have—I confess, we did have some doubts whether we would get in, and I think the main part is thinking that, okay, we don’t actually have this beautiful, happy ending story yet. We’re still struggling, we’re still halfway through our journey. But then, also, reading through the description, we saw that these kind of ongoing journeys are also welcome at the conference, so we thought, “Well, let’s write down the things that we have learned and what we would like to present, and then let’s see if they think that will be interesting.”

    Shimel: Got it. And sort of, you know, I think that’s a great description of the process and everything. Have you spoken at other events, Jose?

    Quaresma: No, not really. Not at this magnitude. I’ve given kind of more internal presentations and also outside Denmark, but not really, not an event of this magnitude. So yes, I’ll be pretty nervous. [Laughter]

    Shimel: What? There’s nothing to be nervous about. I’ve always found that as long as you are fluent in what you’re going to speak about, as long as you’re comfortable with that, you know, whether it be a big audience, a small audience or have you, it’s all the same, really.

    Quaresma: Yeah. That’s a good point. I’ll take that with me. And not only being fluent, but also that, I think it will help that I will be talking about something that I’m really excited about and that I’ve been working hard for, so I think that will make it a little bit easier.

    Shimel: Got it. You know, one of the things I wanted to talk to you about is, you know, working for Accenture, you—a little different than working for just a single company in that you work with multiple clients, right, and so that gives you a chance to see sort of transformational issues, you know, across multiple organizations.

    Quaresma: Yeah.

    Shimel: Where a lot of people, you know, they work at Disney or they work at NBC Universal or they work at a company and sort of very much—and even at jeans events like the DevOps Enterprise Summit, it’s very much, “Here is my company’s transformation story.”

    Jose, having looked at multiple companies’ transformations, what do you think you can share with our audience that sort of transcends any one organization, right, and go into multiple ones?

    Quaresma: Yeah, there’s—so, one thing is, I won’t lie to you or the audience. I mean, this is the first big DevOps transformation that I’m involved with, so I can’t really kind of pull out of my hat kind of the 10 transformations that I’ve been involved with and share some kind of overall wisdom on that.

    So this is definitely an advantage that I see and that I hope to use more in the future once I kind of, as you say, keep getting the experience of several different transformations in different clients with different scenarios, when you kind of—once you’ve started getting more experience with all those different transformations, there will always be things that are different, then I hope I can kind of learn from that and be able to extract some knowledge from those differences as well.

    Shimel: Sure, sure. Jose, we’re almost out of time. As I promised you, it goes really quick. But let’s talk for a moment about, and this is something—so you did it, when you started your career and, you know, you said you’ve been in Denmark now eight years. Certainly it wasn’t to do DevOps transformations and so forth, but where did you come from to get to here, kind of, if you know what I mean?

    Quaresma: Yeah, and that’s a pretty tough question. So, it’s kind of, my background is mostly on security and also related with—so my Master’s was actually called Security in Mobile Computing, and then I also had a, after that I had a Ph.D. in network security, mostly related with formal methods and how to kind of analyze the security of a communication protocol.

    But I think the, kind of my career evolution, if—[Laughter] I never thought about it like that, but if you can say that, it has been pretty, I would say pretty organic. I mean, I have—it’s not like I’ve been forcing myself or have this five-year plan that I think, “Okay, in five years, I wanna be there.” It has been mostly about doing the things that I kind of enjoy doing and that I can see that I’m providing some good value, and also following the interesting thing.

    So, for DevOps, it was actually that, before it was my work, it was already kind of a hobby in that I was at home outside working hours playing around with some Docker setup and trying out some different technologies there, and then I think that also made it easier to bring that to work, because if it’s something that I’m excited about also outside work, then it was even easier to just bring that excitement and motivation for something that I do in my everyday life.

    Shimel: Excellent. Well, Jose, I’m sure you’re gonna have a great presentation with the bank at DevOps London, DevOps Enterprise Summit London, and we’re looking forward to seeing you there.

    Quaresma: Yeah.

    Shimel: And thanks for being our guest on this episode of DevOps Chat as well.

    Quaresma: Yeah, thanks so much, Alan.

    Shimel: Thank you, and continued success, Jose Quaresma of Accenture, who is a speaker for DevOps Enterprise London 2017 on June 5th and 6th, our guest today on DevOps Chat. This is Alan Shimel for devopsy.kinsta.cloud. Thanks, everyone, and have a great day.

    — Alan Shimel

  • DevOps Chat: InterConnect 2017 w/ Randy Newell, IBM DevOps

    DevOps Chat: InterConnect 2017 w/ Randy Newell, IBM DevOps

    In this episode of DevOps Chats we are again joined by Randy Newell, Director World Wide Marketing for DevOps. Randy had a bunch of news he wanted to share with us including the call for speakers for IBM’s InterConnect 2017 which is open until November 11th. Randy also gave us a preview of the IBM sessions at the upcoming DevOps Enterprise Summit.

    Randy always has some good news and point of views to share. This interview is no different. Enjoy!

    As usual the streaming file is below with a printed transcript below:

    Alan Shimel:                Hey, everyone. Alan Shimel for another DevOps Chat. Happy to be joined on this episode by Randy Newell, Director Worldwide DevOps Marketing for IBM and a friend of mine. Randy, welcome to DevOps Chat.

    Randy Newell:             Thanks, Alan. Good to be here.

    Alan Shimel:                Absolutely. Randy, I invited you on because it’s getting near that time of year again where we’re ramping up for IBM Interconnect and I know you and your team have spent – have already invested weeks if not months of man hours and blood, sweat and tears in getting Interconnect ready to rock for this year. Why don’t you give our audience some highlights?

    Randy Newell:             Okay, sure. Yeah, I mean this is absolutely the most exciting time of the year for a number of reasons. I mean we’re getting ready for Interconnect, which we’ll talk about. We’ve got really key events in the DevOps space like the DevOps Enterprise Summit. Gartner puts on a big applications strategies event in December and so forth, so this is absolutely, you know, my favorite time of the year.

    I think the – kind of the cool thing that’s hot right now is we have just gone live with the call for speakers for IBM Interconnect 2017. That event is March 19th to the 23rd in Las Vegas. Last year we had, you know, over 20,000 attendees. Next year, this coming year, we’ll be even bigger. So it’ll be over 24,000 attendees.

    Alan Shimel:                Wow.

    Randy Newell:             Yeah. Where we ended up last year – and you were there, Alan. I mean the – it’s exciting, it’s a big conference. DevOps is a major piece of what happens at this bigger conference that has, you know, cloud and cognitive and mobile going on as well, but the DevOps piece itself I think was almost 250 sessions last year, labs, workshops, sessions, and I think one of the big things that we’re doing this year is actually bolstering the ops side of this thing. So we’ll have over 300 sessions and labs and workshops this year with a really good balance across the DevOps lifecycle, if you will, and we’re pretty excited about it.

    Alan Shimel:                Yeah. Sounds great, Randy. Randy, I – you know, you mentioned the call for speakers. If I’m – I happened to take a look. I believe the call for speakers is open through November 11th, correct?

    Randy Newell:             Yep. We’ve just opened it up in the last week so now through November 11th, you know, we’d encourage everybody to get their proposals in. I mean if it’s not something that you want to speak at we would obviously encourage you to attend the event anyway but would encourage, you know, a lot of the subject matter experts and thought leaders that pay attention to devopsy.kinsta.cloud to submit papers to this. It is – you know, if people have not attended before or watched online, you know, just thinking about some of the highlights from last year, and you interviewed [laughs] so many of these people –

    Alan Shimel:                Yeah.

    Randy Newell:             – you know, Lloyds with Mark Howell and John LaFreniere at Hertz, Topo Pal who is a Cap One fellow from Capital One, Nationwide with Carmen DeArdo and just some really super innovative smaller companies like Security First Insurance, Ben Bomhoff, who I know you interviewed

    Alan Shimel:                Yeah.

    Randy Newell:             – and, you know, it just keeps going. Presentations from a lot of our cool business partners like Datical and Blue Agility and PointSource, so it’s really high quality presentation content from organizations big and small who have figured out DevOps and are scaling it and getting, you know, real success out of it, and then I think we’re also drilling down from an IBM perspective to provide labs and workshops and so forth to really get deep into some of the sever system tools that we’re providing.

    Alan Shimel:                You got some good hands-on stuff. Randy, for those who might be listening and saying, “Geez, I’d – you know, I’d like to throw my hat in, I’d like to speak,” what are you looking for in not only speakers, obviously, but in subject matter?

    Randy Newell:             Well, I think it’s actually an interesting topic for this year because I think we’re really expanding what we want to see. I think kind of standard fare, but we want to continue to push on these areas because we’re pushing the envelope on what we’re seeing clients able to achieve, you know, areas of continuous delivery, application release automation, software test automation including things like API testing and virtualization, but I would underscore and expand some of the areas on the ops side, especially where we’re looking for application performance management, IT ops management, IT ops analytics, and then I think especially kind of where we’re come over the last year with the introduction of the garage method as well as what we’ll be doing between now and Interconnect around tool chains. I think those are areas that are particularly exciting for us to see new presentation proposals on, so we’d really encourage some of those topics.

    Alan Shimel:             Yep. And I’ll just mention – ’cause, Randy, as I mentioned to you offline, I myself am submitting a speaking proposal. What’s nice is you can submit basically a one-man speaking proposal, you could submit a panel or anything in between there, so there’s lots of options and also if you go and register or to submit you will see – I think you guys did a great job of kind of guiding people what area you’re proposed session deals with so that it can be categorized and put in there and, you know, kind of so you could pick the best of the best, right, within an existing –

    Alan Shimel:                Yeah, there’s a –

    Randy Newell:             – subject matter.

    Randy Newell:                – lot of prompting, you’ve got a lot of prompting. So if people are going about doing this go to – you know, I mean the easiest way is just to search on IBM Interconnect 2017 call for speakers, and when you get into the tool just take a look. There’s two main topic areas where we’ll find the DevOps stuff. It’s listed directly under hybrid and DevOps and then also under Bluemix and Softlayer there’s DevOps as well. There’s an awful lot of prompts under the hybrid category for some of the topics that I just reeled off in addition to a whole bunch of others and don’t stop there. I mean people should have some fun with this; what they’re challenged with, where they’re seeing successes. I mean we want to push the envelope a bit on the type of topics that we’re seeing.

    Alan Shimel:                Sure. And Randy, just as an aside, it’s not all DevOps all the time – well, actually it is all DevOps all the time for me anyway, but IBM Interconnect also – like last year, for instance – cognitive and Watson and some of the really good kind of gee whiz kind of stuff that IBM’s working on is also on full display at Interconnect.

    Randy Newell:             Absolutely. Yeah, there’s a whole – as you’re aware, we did the whole _____ arena which is a lot of hands-on to be able to play with brand new capabilities, Watson APIs, [laughs] a foosball table that’s hooked up live to a Bluemix application. I mean there’s just – there’s so much kind of exciting stuff to do and it is – you know, while I think we lead with Interconnect as our key presentation of our cloud capabilities, we’re so integrated, you know, within IBM that you will see how that plays out in collaboration with Watson capabilities. We’ll see representation of our systems group and, you know, representation of Z mainframe technology. We’ll see mobile capabilities.

    It really is a great display. And I think it’s actually – in the industry, it’s probably pretty unique in the fact that – I mean historically Interconnect represents many different conferences coming together that IBM offered, and so you have a slice of the IT organization and now kind of increasingly bringing in line of business representatives and so forth so you’ve got – for me anyway, looking at it from a DevOps perspective, you’ve got dev, you’ve got ops, you’ve got your business owners, you’ve got everyone attending, you’ve got practitioners that are attending, you’ve got architects. It’s really a neat opportunity and I think when organizations are evaluating their attendance at Interconnect, you know, it’s really – the interesting part of it is we can bring a large organization and there is deep content for all parts as you drill down and get technical and there are also very interesting subjects for the organization as a whole, so it’s a very broad and deep context from an IT perspective.

    Alan Shimel:                Excellent. And Randy, for those who maybe don’t want to – you know, are not planning on speaking or presenting but would like to still attend, of course it’s open to anyone, right?

    Randy Newell:             Absolutely.

    Alan Shimel:                You can buy tickets. I mean, again, I would just probably Google search IBM Interconnect 2017. And Randy, the dates – I know you moved it later in March this year. Just again for our audience.

    Randy Newell:             Yep. It’s March 19th to the 23rd in Las Vegas –

    Alan Shimel:                Perfect.

    Randy Newell:             – at the MGM Grand and Mandalay Bay.

    Alan Shimel:                And Mandalay Bay, yep. That’s a big show. But Randy, that’s not the only conference IBM DevOps is kind of really exerting a strong presence. We have the Gene Kim’s DevOps Enterprise Summit coming up around Election Day, November – I think it’s 5th, 6th, 7th, perhaps in San Francisco.

    Randy Newell:             We will be out there on Election Day, yes. So all attendees make sure you do your absentee vote before you go unless you’re in the Bay Area. [Laughs] 

    Alan Shimel:                Yeah. Exactly. But you guys have kind of an all-star lineup and a bunch of different activities lined up for that week. Why don’t you just give us a quick preview, if you don’t mind.

    Randy Newell:             Sure. So DevOps Enterprise Summit, you know, this is Gene Kim’s lead event and it’s November 7th to 9th in San Francisco. IBM’s a platinum sponsor, there’s a lot of great sponsors. It’s an exciting event and so we’re really looking forward to it. I think it’s – you know, the content especially is very well curated and I think a lot of the success stories that are brought forward are really in tune with kind of the frontend of what’s happening with DevOps where organizations are achieving scale and real results, so I think in that case it’s particularly exciting among the many DevOps events that are out there. We’ve put together I think a really interesting set of presentations, and I’ll click through them real quickly here. I think one that’s particularly exciting is we call it adopting DevOps at scale, lessons learned at NBCUniversal, Kaiser and GitHub and IBM. So Sanjeev Sharma, who you’ve interviewed a number of times –

    Alan Shimel:                Sure.

    Randy Newell:             – he’s an IBM distinguished engineer and the author of DevOps for Dummies is going to kind of host that panel, and on that panel we’ve got John Comas from NBCUniversal, Raghu Raman from Kaiser,  and we’ll also represent some of what we’ve been doing inside at IBM where we’re about – you know, we’re kind of well into our DevOps transformation. We’ve got about 40,000 developers that are in the process of transforming to a DevOps approach and we’re through about 10,000 of those and a lot of that learning we’ll be bringing forward as part of this presentation. So the idea is, you know, how do we use that time that we’ve got in that particular session to really show off three or four very significant organizations that have been able to achieve some scale? And I think what Gene has represented as kind of the horses, but you know, the more typical, big, complex enterprise organization and how they can succeed at both, you know, the two-pizza team and scale it all the way up to, you know, kind of enterprise adoption.

    Alan Shimel:                Sure. You know what, Randy, I wanted to just mention – you mentioned Raghunath Raman from Kaiser Permanente and actually he and another fellow who I interviewed at Interconnect last year, John LaFreniere – I probably butchered John’s name, I apologize, I’m better with Indian names than French names but… [Laughs]

    Randy Newell:             Well, just say John’s name with a French accent and you’ll get by.

    Alan Shimel:                John from Hertz, doing an amazing transformation there. I have both Raghunath and John on a webinar. I think it’s on November 29th, so this’ll be after DevOps Enterprise Summit, but we’re gonna talk about, you know, transformations and checking in – both of these gentlemen, Raghunath and John have really done some pretty cool stuff with, as you say – you know, or as Gene says horses, right? Not unicorns but large organizations and especially the Hertz one, Randy.

    It’s kind of just an out with the old and in with the new kind of transformation and a little unusual where Raghunath I think has gone more of a traditional transformation, but he’s also pushed the needle a heck of a lot there. So for those – the audience out there, November 29th is that webinar on devopsy.kinsta.cloud. You can register online. Highly, highly recommend that one. Randy, I think there’s some news around Bluemix garage method around for Gene’s event as well or no?

    Randy Newell:             Yeah, definitely. And so let me – and let me tell you that there’s a couple of sessions, additional sessions at DevOps Enterprise Summit where we’ll be showing some of that off. So one is adapting the squad model with Ann Marie Fred, at – and she’s an IBMer – and she’ll talk about some of the transformation that we’ve done internally at IBM. So that’s an exciting one. And then, of course, you know Rosalind Radcliffe.

    She’s co presenting with Rich Jackson from Walmart and that is a mainframe DevOps team savings of the day at Walmart. So there’s a number of really interesting presentations. We’re also running a series of lightening talks, demos, in our booth area and we’ll publish a schedule. So for people who are attending that particular conference, you know, look for a theater presentation for what we’ll be doing in the booth, we’ll be driving down into some key offerings like method and tool chain into urban code into test automation, Bluemix, et cetera. So that can be a lot of fun, and then of course, encourage people to attend the overall conference and we’ll be highlighting these other presentations that we just talked about.

    But you asked about, you know, kind of methods and tool chains and I – you know, for those of your listeners and readers who may have missed it, last year at Gene’s conference we introduced the Bluemix garage method – we refer to it just generally as a method – and as I indicated earlier, we’re kind of, you know, a CIO-level endorsed movement, transformation to DevOps inside of IBM. We’ve got, you know, over 40,000 developers. We’re about 10,000 developers into this material transformation which impacts process and tooling and underlying infrastructure technology and methods that we’re using, and we’ve harvested a lot of the learnings from this significant transformation as well as what we do through global services, client interactions and codified that into a methodology, and so, you know, people can go to http://www.ibm.com/devops/method or just Google Bluemix garage method. And what you’ll find is we’ve populated this with elements of the methodology.

    What’s evolved since we announced this thing is we’re now rolling in reference architectures, a concept of tracks, you know, syncing with online courseware, the idea being, you know, as we’ve dealt with both transforming ourselves and as we see our clients adopting DevOps some of the challenges are how do we take the success of that two-pizza team where you have focused on business outcomes and technical outcomes and then scale that. And some of the challenges are cultural, some of them are process-related, some of them are tools-related, and so that’s a lot of what’s gone into the methodology, and so these tracks are somewhat – are basically use case-oriented. I am building, you know, some bimodal or multispeed application, I’m building a cloud native application, I’m building a mobile app, those sorts of things, and it surrounds you with elements of the methodology, of reference architectures, and now we’re moving towards this introduction of tool chain.

    And the tool chain concept is really cool and people will find it especially cool coming from IBM, is because based on that use case that you select, the specific tool chain, you will be prompted with a set of services that sit on Bluemix, which is our cloud platform, and it’s a mix of both IBM services as well as third party services that represent the key elements and key services that you need in your tool chain for the particular use case. So if you’re, you know, selecting a – you know, let’s say a simple cloud native application it would prompt you on, you know, GitHub and a WebIDE and our delivery pipeline service from IBM and you literally click a button that says, you know, build this tool chain for me and it instantiates that, provisions it and integrates those tools and presents it to you as your dashboard on Bluemix and all of that takes, you know, a couple of minutes. So the idea is that through method reference architecture tool chain you have the ability to spin it very rapidly and then some guidance and architectures for actually how to move forward and how to scale, and so that’s kind of it. And I know you’ve spent some time with Rachel and so forth who’s, you know, directly involved with the garage method and kind of expanding this thing in conjunction with how we’re using it in the Bluemix garages and really seeing some pretty exciting response to it.

    I think some of the customer’s names that we’ve mentioned earlier as well as others, you know, have seen some of this stuff firsthand and benefited from it, so we’re looking forward to gaining some commentary on that. It’s part of the reason that we’ve brought the GitHub team into the presentation that we’re doing at DevOps Enterprise Summit, because I think they’ve seen firsthand how the IBM transformation has actually utilized GitHub Enterprise, which is taking all the benefit of GitHub and using that within the Enterprise firewall through GitHub Enterprise and we have that instantiated as a, you know, full Bluemix service. So it’s pretty exciting execution.

    Alan Shimel:                Cool. Randy, we have gone significantly over our allotted time here. I apologize. I didn’t want to interrupt you and I think our audience finds it – will find it useful and informative, but I – for those of you who are still listening at the end of our interview, I thank you very much for staying with us and I think it was worth your time and I certainly hope so. Well, Randy, we’re gonna have to call it a wrap on this version of DevOps Chats. Perhaps we’ll have you back on if we have time before Enterprise –DevOps Enterprise Summit, but if not I’m sure we’ll have you back on before IBM Interconnect in March, maybe once we have some more information on speaker selected and stuff we can review some highlights.

    Randy Newell:             Yep. Fantastic. Appreciate the time, Alan. This was great.

    Alan Shimel:                Not a problem. Randy Newell, Worldwide Marketing – Director Worldwide Marketing for DevOps IBM. Thanks for being this segment’s guest on DevOps Chat and continued success and good luck. We’ll see you San Francisco I guess next for Gene Kim’s DevOps Enterprise Summit. Until then, this is Alan Shimel of devopsy.kinsta.cloud. Thanks for listening and we’ll see you on another DevOps chat.

    — Alan Shimel

  • What to Expect from DevOps Enterprise Summit San Francisco 2016

    What to Expect from DevOps Enterprise Summit San Francisco 2016

    Many have asked me what I’m looking forward to at DevOps Enterprise Summit 2016 in San Francisco—it is the third year of our conference, and I think it will be our best conference yet! Here are three of the things I’m looking forward to most:

    Where Are They Now?

    First off, we will have seven speakers back to present for the third time at the conference. Having this pattern of repeat speakers is a bit unusual for a conference, but I love that we’re following these leaders on their continuing journey. For me, it’s almost as if we have front row seats of an unfolding documentary of the ongoing transformations that they are helping drive in their large, complex organization.

    Why do I think this is important? My belief is that in the DevOps Enterprise community, many of us are on a common journey, increasingly being asked to help elevate the state of the practice for the entire technology organization, often involving thousands of engineers. To see the journey unfolding for other pioneering leaders is often a glimpse into our own future.

    The third-time speakers include:

    Heather Mickman from Target,

    Scott Prugh and Erica Morrison from CSG,

    Tapabrata Pal from Capital One,

    Carmen DeArdo and his colleagues Jim Grafmeyer and Cindy Payne from Nationwide Insurance,

    Terri Potts from Raytheon,

    Courtney Kissler in her new role at Starbucks, and

    Jason Cox, who is giving the closing keynote about the DevOps journey at Disney. (So stick around!)

    Each of these leaders will recap on their DevOps journey so far, whether and how their roles have changed, the new challenges that have emerged since last year, and what they’ve done to overcome those challenges.

    We’ll also be hearing from four people who have had a tremendous influence on the entire DevOps community: John Allspaw, CTO at Etsy; Mark Imbriaco, who led the Ops organizations at 37signals, Heroku, GitHub, LivingSocial and DigitalOcean; Adrian Cockcroft, who led the migration of Netflix into the public clouds; and Michael Nygard, author of the seminal book “Release It!”

    Transformations from Different Industry Verticals

    We always want to hear about DevOps transformations at all stages of the journey—I’m particularly looking forward to three of them that that are outstanding on their own merits, but are also interesting because of the industry they operate in: airline, hospitality and insurance. These are three industry verticals that we don’t typically associate with DevOps.

    Susanna Brown and Ben Chan will talk about how DevOps is changing how American Airlines works (and doing it in the middle of its merger and integration with US Airways), Matt O’Keefe will talk about speed becoming the prime directive at Hyatt Hotels and Resorts, and Opal Perry will talk about her efforts to transform culture at Allstate Insurance (which, like Nationwide Insurance, operates in an industry famous for its centuries-old, risk-averse traditions and decision-making styles).

    I’m also excited about another conference first for us, which is the joint presentation from Suzette Johnson and Robin Yemen, from Northrop Grumman and Lockheed Martin, respectively. I met Johnson at an Agile conference for the Federal Government community, and I was so inspired by the work that they’ve done within their firms and the broader community at large to improve outcomes for federal programs—both civilian and military.

    New Session Format: DevOps Workshops

    As adult learners—and this is especially true for leaders—we tend to learn more effectively from observation, experimentation and group exercises and group learning, as opposed to didactic lectures and descriptions of theory.

    I’ve observed that the DevOps Enterprise community is truly a group of people who are helping each other. To help further enable the spontaneous and serendipitous interactions that make great communities great, we are adding a set of sessions called DevOps Workshops.

    These are 60-minute sessions that run alongside the conference talks, and each workshop will focus on one of the community’s top problem areas:

    • How can we better lead change in our organizations?
    • What are the modern architectural and technical practices that every leader in our organization needs to know?
    • How do we design our organization to best enable DevOps outcomes?
    • What are ways that we can more effectively bridge the information security and compliance gap?

    Each of these workshops will have a 10-minute introduction, which will be followed by 45 minutes of small-group discussions. And to help ensure that each small group achieves its learning objective, as well as to ensure open and healthy dialogue, we have decided to have trained facilitators use the Lean Coffee format.

    Lean Coffee helps achieve this through a democratic selection of topics and rigorously enforced time-boxing of each topic. I’ve always been amazed at how effective this technique is at creating good outcomes.

    (Why Lean Coffee? In my personal experience, all it takes is a bad facilitator or one person who loves hearing themselves talk to ruin the small-group session for everyone. I can’t think of a better mechanism than Lean Coffee to neutralize these risks.)

    In addition to the amazing lineup of repeat speakers, expert talks, and new stories, my hope is that these DevOps Workshops will be of tremendous value and create fantastic learning and networking opportunities for all attendees. The collaboration and relationships that result from each of the DevOps Enterprise Summits never ceases to amaze me, so we’d like to give attendees a variety of opportunities to engage with our speakers and with each other throughout all three days.

    I’m looking forward to the best DevOps Enterprise Summit ever! I hope to see you there!

    — Gene Kim

  • IT Revolution Announces New Speakers For DevOps Enterprise Summit 2016 San Francisco

    PORTLAND, Ore., Aug. 22, 2016 /PRNewswire/ — IT Revolution (http://itrevolution.com), the industry leader for advancing DevOps, today announced its next round of speakers for its 2016 DevOps Enterprise Summit (DOES16) being held in San Francisco November 7-9 (http://events.itrevolution.com/us/). DOES16 San Francisco is the premier industry conference for the leaders of large, complex organizations implementing DevOps principles and practices. The event features presentations from industry pioneers and technology leaders who have successfully implemented DevOps transformations at large, Fortune 1000-type organizations. Hosted at the Hilton San Francisco Union Square, early registration for DOES16 is highly encouraged, as the event has sold out the past two years (http://bit.ly/doessfo16reg).

    This next round of speakers join already announced presenters from American Airlines, Disney and Equifax on this year’s agenda. New speakers selected include:

    • Alexa Alley, DevOps Program Manager at Hearst Business Media
    • Charles Betz, Instructor at University of St. Thomas
    • William Evans, Chief Design Officer at PraxisFlow
    • Mark Imbriaco, Technical Operations Leadership formerly of GitHub, Heroku and 37signals
    • Mark Landy, VP Enterprise Architecture at Johnson & Johnson
    • Steven Mayner, SAFe Senior Program Consultant at Scaled Agile, Inc.
    • Jeffrey Payne,  Chief Executive Officer at Coveros
    • Opal Perry, Divisional Chief Information Officer, Claims at Allstate
    • Terri Potts, Technical Director at Raytheon
    • Julia Wester, Improvement Coach at LeanKit

    “I’m so excited about this latest group of DevOps practitioners who will share their experience reports and expert talks at DevOps Enterprise Summit San Francisco. The program is shaping up to be our most compelling yet,” said Gene Kim, founder of IT Revolution and co-author of “The Phoenix Project” and upcoming “DevOps Handbook.” “These technology leaders, who represent a wide range of industries, are responsible for leading large-scale IT transformation efforts across their organizations. Through their heroic stories, attendees will gain real-world advice for adopting best practices of high-performing organizations.”

    IT Revolution and founding partner Electric Cloud are coining the theme of DOES16 San Francisco as “Leading Change.” Attendees can expect to gain clear understanding of the intricacies of large-scale DevOps implementations and best practices for leading IT transformations.

    Join the #DOES16 Conversation
    Interested in gaining insights from DevOps Enterprise Summit speakers ahead of the event? DOES16 organizers will be hosting a live video chat on Wednesday, September 7 at 11:30 a.m. PDT. To watch the event online, please visit: (http://bit.ly/2aRPrdX).

    For more information about DOES16, please visit: (http://events.itrevolution.com/us/).

    Share This: DevOps Enterprise Summit 2016 Adds More Speakers to #SFO Lineuphttp://events.itrevolution.com/us/speakers/ @DOESsummit #DOES16 #DevOps

    About IT Revolution
    IT Revolution (www.itrevolution.com) researches and amplifies the best practices of high-performing technology organizations. Founded by Gene Kim, the company publishes books, hosts events and supports the adoption of DevOps practices in the IT community.

  • IT REVOLUTION TO OFFER PREVIEW COPIES OF SOON-TO-BE-RELEASED ‘DEVOPS HANDBOOK’ TO ATTENDEES AT DEVOPS ENTERPRISE SUMMIT LONDON 2016

    Gene Kim to Host DevOps ‘Luminaries Night’ Reception During Conference

    PORTLAND, Ore., June 9, 2016 – IT Revolution (http://itrevolution.com), the industry leader for advancing DevOps, today announced it will be offering the first look of its soon-to-be-released “DevOps Handbook” as a special bonus to all attendees at DevOps Enterprise Summit London 2016 (http://events.itrevolution.com/eu/). As the premier industry conference for leaders of large, complex organizations implementing DevOps in the UK and Continental Europe, DevOps Enterprise Summit (DOES16) London is expected to sell out and is scheduled for June 30-July 1 at the Hilton London Metropole. Tickets for the conference are going quickly, but are still available at: (http://bit.ly/doesldnreg).

    Following in the footsteps of the popular book, “The Phoenix Project,” this fall, Gene Kim, Jez Humble, Patrick Debois and John Willis will release “The DevOps Handbook: How to Create World-class Agility, Reliability, and Security in Technology Organizations.” The book is designed to be a prescriptive guide, describing the technical practices, cultural norms and architecture required to replicate the amazing transformation that Bill Palmer and team performed at Parts Unlimited in “The Phoenix Project.” Co-authors Gene Kim, Patrick Debois and John Willis will be in attendance at the conference, and IT Revolution will host a signing in its booth at the event.

    “We are excited to offer the first look of the upcoming “DevOps Handbook” for the attendees of DOES16 London,” said Kim. “Registrants of the conference will be the first to own a preview copy before its official release later this fall. It promises to reinforce all the great real-world examples of DevOps in action that registrants will see during our upcoming two-day Summit.”

    In addition, on Thursday, June 30, IT Revolution will host a “Luminaries Night” during the conference’s evening reception. “We’re assembling some of the people that the industry admires most who have helped shape the DevOps movement since the very beginning,” Kim said. In addition to the outstanding conference speakers, Dominica DeGrandis, Patrick Debois, Damon Edwards, Simon Morris, Dan North, James Smith, Steven Thair, John Willis and more will be available to meet and speak with attendees. The event will take place in the Monarch Suite of the Hilton London Metropole Hotel from 5 to 7 p.m. BST.

    IT Revolution also is hosting a chance to win a one-hour “Ask Me Anything” session with Gene Kim during DOES16 London. Attendees can spend the hour asking any questions they wish, such as, “Where did the stories from The Phoenix Project come from?” or “If there was one thing you could change about DevOps, what would it be and why?”

    IT Revolution and Premier Sponsor HPE Software are excited to present the inaugural DOES16 London event, a conference for the leaders of large, complex organizations implementing DevOps principles and practices. The goal is to give leaders the tools and practices they need to develop and deploy software faster and to win in the marketplace. The full program is available online and can be found here: (http://bit.ly/doesldnagenda).

    Join the #DOES16 Conversation

    Interested in joining DevOps Enterprise speakers for an online social media chat? DOES16 organizers will be hosting a CrowdChat on Thursday, June 9 at 11am EDT / 4pm BST. To join the conversation, please visit: (https://www.crowdchat.net/chat/c3BvdF9vYmpfMjE0Nw).

    For more information about DOES16 London, please visit: (http://events.itrevolution.com/eu/).

    Share This: Only 3 Weeks Away from #DOES16 London! Register now to get a preview copy of #DevOps Handbook: http://bit.ly/doesldnreg @DOESsummitEU #IT 

    About IT Revolution

    IT Revolution assembles technology leaders and practitioners through publishing, events, and research. Our goal is to elevate the state of technology work, quantify the economic and human costs associated with suboptimal IT performance, and to improve the lives of one million IT professionals by 2017.

    #

    Contact:

    Jeremy Douglas

    Catapult PR-IR

    303-581-7760, ext. 16

    jdouglas@catapultpr-ir.com

  • Program Set For DevOps Enterprise Summit London 2016, Last Round Of Speakers Added As Ticket Sales Ramp Up

    Overwhelming number of quality submissions led organizers to add an additional eight-session track

    PORTLAND, Oregon, May 25, 2016 /PRNewswire/ — IT Revolution (http://itrevolution.com), the industry leader for advancing DevOps, today announced the final program and speakers for DevOps Enterprise Summit London (DOES16), the premier industry conference for the leaders of large, complex organizations implementing DevOps in the UK and Continental Europe (http://events.itrevolution.com/eu/). In addition, IT Revolution has closed Early Bird registration for DOES16 London, but, tickets for the conference can still be found at (http://bit.ly/doesldnreg). The event is expected to sell out and is scheduled for June 30-July 1 at the Hilton London Metropole.

    Logo – http://photos.prnewswire.com/prnh/20160322/346968LOGO

    “We had so many compelling submissions of real-world DevOps transformations in large, complex organizations that we added an additional track of eight more sessions than originally planned,” noted Gene Kim, founder of IT Revolution and co-author of “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win.” “We wanted to enable every attendee to hear relevant stories of how DevOps can help them succeed. The phenomenal speaker lineup and remarkable stories being shared in late June shows how much innovation is happening in DevOps.”

    The final round of speakers added to the program include:

    ·         Helen Beal, DevOps Director, Ranger4

    ·         Kevin Bowman, Head of Operations, Sky Betting and Gambling

    ·         Tom Clark, Head of Common Platform, ITV

    ·         Charlotta Croiset Van Uchelen, Chief DNA Officer, Schuberg Philis

    ·         Martin Croker, Managing Director, Accenture Technology Architecture and DevOps, Accenture

    ·         Margo Cronin, Head of Technology Architecture, Zurich Insurance

    ·         Darren Hague, Cloud Infrastructure Architect, SAP

    ·         Simon Parkes, Enterprise Infrastructure Architect, Ordnance Survey

    ·         Scott Potter, (former) Head of Digital, News UK

    ·         Pat Reed, Principal Consultant, iHoriz Inc.

    ·         Robert Scherrer, Head Application Engineering, SIX

    ·         Jan Schilt, Owner Founder, GamingWorks BV

    ·         Jonathan Smart, Head of Development Services, Barclays

    ·         Gebrian Uit De Bulten, DevOps lead Gallia (Netherlands, France, Belgium, Luxembourg), Ingenico ePayments/ Accenture

    ·         Vincent Van Kooten, Domain Manager Front Office, Ingenico ePayments

    ·         Benjamin Wootton, Co-Founder, Sendachi

    The full program is available online and can be found here:  (http://bit.ly/doesldnagenda).

    IT Revolution and Premier Sponsor HPE Software are excited to present the inaugural DOES16 London event. As a vendor-neutral conference, DevOps Enterprise Summit curates stories from the enterprise point-of-view. Most of the presentations follow a very specific “experience report” structure—each speaker describes their organization and their industry, the business problem they faced, where they started their transformation, what they did, and the business outcomes. It’s a simple yet powerful format that reveals solutions to shared problems and new practices that can be used in other business contexts.

     

    Join the #DOES16 Conversation

    Interested in joining DevOps Enterprise speakers for an online social media chat? DOES16 organizers will be hosting aCrowdChat on Thursday, June 9 at 11am EDT / 4pm BST. To join the conversation, please visit: (https://www.crowdchat.net/chat/c3BvdF9vYmpfMjE0Nw).

    For more information about DOES16 London, please visit: (http://events.itrevolution.com/eu/).

    Share This: DevOps Enterprise Summit London Announces Program http://bit.ly/doesldnagenda  @DOESsummitEU @HPE#DOES16 #DevOps

    About IT Revolution

    IT Revolution assembles technology leaders and practitioners through publishing, events, and research. Our goal is to elevate the state of technology work, quantify the economic and human costs associated with suboptimal IT performance, and to improve the lives of one million IT professionals by 2017. 

    Contact:
    Jeremy Douglas
    Catapult PR-IR

  • What to Expect: DevOps Enterprise Summit London

    What to Expect: DevOps Enterprise Summit London

    After the success of the first two years of the U.S. DevOps Enterprise Summit, people have been asking us to host a similar conference in other locations, specifically in Europe. This summer, we’re hosting our first DevOps Enterprise Summit in London!

    This conference is for technology leaders who are driving transformations in large, complex organizations. These are successful enterprises that have been around for decades (and, in some cases, for centuries!), with thousands (or tens of thousands) of employees, and billions of dollars in annual revenue. These are organizations with massive and complex daily operations, and all the resulting processes and bureaucracies that come with it. In many ways, these complex operations and bureaucracies are the very things that create the worst-case conditions for DevOps transformations!

    We’ve heard amazing case studies from Barclays Capital, GE Capital, Disney, Marks & Spencer, Bank of America, Capital One, Telstra and many more, where leaders have created amazing DevOps outcomes that are more typically associated with organizations such as Google, Amazon, Facebook and so forth.

    For this inaugural year of DevOps Enterprise Summit London, we’ll be bringing some of our “greatest hits” from the United States, but the rest of the programming will feature DevOps transformations in organizations residing in the U.K. and continental Europe. (And we’re still holding the DevOps Enterprise Summit in San Francisco, so feel free to join us there as well!)

    New World and Old World DevOps

    The speakers at DevOps Enterprise are pioneering the practices of how large, complex organizations transform and deliver software. It’s my belief that these principles are universal, regardless of what continent or country the organization resides in.

    One of the biggest surprises from co-authoring “The Phoenix Project” has been how many people have told me that the book describes their organization, seemingly independent of company size, industry vertical, for-profit or nonprofit or the continent they’re writing from. This validates that the problems that result when Dev and Ops can’t get along are universal.

    The good news is that the DevOps solutions we deploy to fix the problems also have lots of commonalities!

    It’s always inspiring to hear how these leaders have overcome the challenges they faced. I see our speakers as genuine heroes who have put themselves in personal jeopardy, often risking their careers and livelihoods, to achieve something they believe is genuinely important. They  possessed the clarity and conviction that the capabilities they were creating for their organizations were needed to win in the marketplace—or maybe even just to survive.

    I think one of the interesting statistics is that more than 25 percent of DevOps Enterprise speakers have been promoted in the last two years—some more than once! It’s a fantastic testament that the organization values the contributions they have made, and their risk-taking and heroism paid off.

    The DevOps Movement Matures

    Every year at the DevOps Enterprise Summit, I have asked all speakers to share what problems they didn’t know how to fix or the problems that they were looking for help on. What I’ve found is that the answers have evolved. From year to year, we are seeing trends on the obstacles facing the DevOps Enterprise community.

    In 2014, attendees’ stated problems were about needing better strategies and tactics for creating automated tests for legacy applications, as well as the culture and leadership aspects during transformation, information security and compliance practices and identifying metrics to best improve performance with DevOps initiatives.

    In 2015, the problems were focused on people and organizational design. Examples included the need for effective strategies and methods for leading change in large organizations. Speakers and attendees also wanted to know what the organization charts looked like for organizations successfully adopting DevOps. What were the respective roles and responsibilities, and how had they changed from more traditional IT organizations?

    Now, as we approach DevOps Enterprise Summit 2016, we are seeking to address the next phase of challenges facing the community: What are the modern architectural and technical practices that every technology leader needs to know about? What are the technology practices for managing infrastructure, environments and automated testing? And what are the transition patterns to get there?

    From the HR perspective, how do you go about reskilling the workforce and employing these new design patterns? Lastly, we are seeing compliance and security discussed more often, including: What are concrete ways for DevOps to bridge the information security and compliance gap to show auditors and regulators that effective controls exist to prevent, detect and correct problems?

    The programming committee always invites a handful of speakers to return from year to year. While to some this might appear redundant, it’s actually quite fascinating to witness their journeys unfold. It’s like an episode of, “Where Are They Now,” and the speakers never cease to amaze!

    Solving Problems Together

    As a vendor-neutral conference, DevOps Enterprise Summit curates stories that are from the enterprise point-of-view. Most of the presentations follow a very specific “experience report” structure—speakers describe their organization and their industry, the business problem they faced, where they started their transformation, what they did and the business outcomes. It’s a simple format but very powerful because it helps other people facing the same problems learn how other people solved the problem, and it often reveals practices that can be used in other contexts.

    I’m so excited to share some of the initial speakers we have slated for DOES London:

    • Chris Jackson, Director of Cloud Product Engineering at Pearson
    • Robin Hughes, Head of Development Services at LV=
    • Justin Dean, SVP, Platform and Technical Operations at Ticketmaster
    • Jeremy Waite, Chief Digital Strategist at Salesforce
    • Gareth Rushgrove, Senior Software Engineer at Puppet Labs, Inc; ex-UK GDS
    • Antony Collard, Deputy Director at HMRC
    • Finbarr Joy, Group CTO at Lebara
    • Amy Philipps, Head of Test at Songkick
    • Jason Cox, Director, Systems Engineering at The Walt Disney Company
    • Rosalind Radcliffe, Distinguished Engineer, Chief Architect for DevOps for Enterprise System at IBM

    What also amazes me about DevOps Enterprise is the concentration of talent in the technology leaders who attend—they’re all people who are passionate about technology and helping teams win, and willing to do disruptive things to get there.

    Ross Clanton from Target (a large U.S. retailer) told me he valued being surrounded by people who were not only trying to solve the same problems that he was facing, but were the best in the game—and there’s a huge intrinsic value of being surrounded by those kind of people. I can definitely relate; I learn something in every one of my interactions at the conference, and I have no doubt that the practices this group is pioneering will be commonplace within a generation.

    Like in any aspect of life, peers are important. As Buzz Aldrin said, “Show me your friends, and I will show you your future.”

    DOES is a unique opportunity to meet some very talented and inspirational new friends who can help shape your career path. We hope you’ll join us in London.

    DevOps Enterprise Summit London

    June 30 & July 1, 2016

    Hilton London Metropole

    225 Edgware Road, London, UK

    @DOESsummitEU

    Early Bird £600 +VAT (ends May 2)

     

    DevOps Enterprise Summit San Francisco

    November 7–9, 2016

    Hilton San Francisco Union Square

    333 O’Farrell Street, San Francisco, CA

    @DOESsummit

    Early Bird $1,450 (ends May 16)
    Check out videos from previous DevOps Enterprise Summits on YouTube.

  • IT Revolution Announces First Speakers For DevOps Enterprise Summit London 2016

    Technology leaders from Disney, IBM, Ticketmaster, Pearson and Salesforce among the first to join the premier DevOps Enterprise event speaker lineup

    PORTLAND, Oregon, April 20, 2016 /PRNewswire/ — IT Revolution (http://itrevolution.com), the industry leader for advancing DevOps, today announced its first round of speakers for DevOps Enterprise Summit London (DOES16), the premier industry conference for the leaders of large, complex organizations implementing DevOps in the UK and Continental Europe (http://events.itrevolution.com/eu/). Tickets for the conference, which is scheduled for June 30-July 1at the Hilton London Metropole, can be found at: (http://bit.ly/doesldnreg). Early Bird registration ends May 2 and is highly encouraged, as the popular DevOps Enterprise Summit San Francisco event has sold out the past two years, while doubling in attendance.

    Logo – http://photos.prnewswire.com/prnh/20160322/346968LOGO

    The first speakers to be included in the DOES16 London program include:

    • Antony Collard, Deputy Director at HMRC
    • Jason Cox, Director, Systems Engineering at The Walt Disney Company
    • Justin Dean, SVP, Platform and Technical Operations at Ticketmaster
    • Robin Hughes, Head of Development Services at LV=
    • Chris Jackson, Director of Cloud Product Engineering at Pearson
    • Finbarr Joy, Group CTO at Lebara
    • Amy Philipps, Head of Test at Songkick
    • Rosalind Radcliffe, Distinguished Engineer, Chief Architect for DevOps for Enterprise System at IBM
    • Gareth Rushgrove, Senior Software Engineer at Puppet Labs, Inc; ex-UK GDS
    • Jeremy Waite, Chief Digital Strategist at Salesforce

    “The speakers assembled at the DevOps Enterprise Summit are technology leaders who are pioneering the practices of how large, complex organizations transform and deliver software,” said Gene Kim, founder of IT Revolution and co-author of “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win.” “They have all overcome immense challenges to help their organizations win in the marketplace, and we can all learn from their experiences.”

    IT Revolution and Premier Sponsor HPE Software are excited to present the inaugural DOES16 London event this summer. As a vendor-neutral conference, DevOps Enterprise Summit curates stories from the enterprise point-of-view. Most of the presentations follow a very specific “experience report” structure—each speaker describes their organization and their industry, the business problem they faced, where they started their transformation, what they did, and the business outcomes. It’s a simple yet powerful format that reveals solutions to shared problems and new practices that can be used in other business contexts.

    For more information about DOES16 London, please visit: (http://events.itrevolution.com/eu/).

    Share This: DevOps Enterprise Summit Announces Invited Speakers http://bit.ly/doesldnreg @DOESsummitEU #DOES16#DevOps

    About IT Revolution
    IT Revolution assembles technology leaders and practitioners through publishing, events, and research. Our goal is to elevate the state of technology work, quantify the economic and human costs associated with suboptimal IT performance, and to improve the lives of one million IT professionals by 2017.

    Contact:
    Jeremy Douglas
    Catapult PR-IR
    303-581-7760, ext. 16
    jdouglas@catapultpr-ir.com