In the last decade, DevOps adoption has grown considerably. An increasing number of companies across a wide range of industries are embracing the benefits of DevOps, and we have not seen the end of the growth cycle yet. Indeed, the total DevOps market is expected to continue to grow significantly in the next few years, with one recent market survey projecting an annual revenue growth of no less than 24.7% from 2023 to 2030 (which will bring the market value to about 51 billion dollars).
Further, DevOps is continuously integrating with and accommodating new technologies, which are themselves evolving quickly. This means DevOps professionals will have to invest more and more time each year to stay current and effective at their job. But, this predicament comes with a silver lining. By staying current and even ahead of the game, DevOps professionals are better able to differentiate themselves and deepen their level of expertise—and with that comes the ability to increase their income potential over time.
In this article, we take a look at what knowledge, skills and abilities (KSAs) DevOps professionals should bring to the table if they want to keep up with the fast pace of change in the industry in 2023—and beyond.
Knowledge – What Pros Need to Know
As always, DevOps professionals are expected to have a baseline level of knowledge before taking on a new role, internally or externally. But, as DevOps adoption grows, professionals will need to make a concerted effort just to stay abreast of current trends.
Platform Nuances
Each platform places limitations on DevOps processes, and their successful implementation within a company will vary depending on the platform. It’s not uncommon to have to tailor your approach in particular circumstances. In the case of Salesforce, for example, successful DevOps processes must begin with improved deployment speed and accuracy. Only once this is achieved can Salesforce DevOps professionals move onto more mature processes such as automated testing and releases.
Industry Standards
DevOps professionals should understand the constraints of the technology they are working with. and within their industry. Both factors may place limitations on or add additional requirements to what they do. Any given technology platform comes with its own unique constraints, such as file sizes or limits on API usage. This is especially true of cloud-hosted systems like Salesforce, where there are multitenant architectures and resources are allocated to customers. Similarly, different industries are faced with differing constraints, such as the HIPAA requirements for companies handling health care data in the U.S. As a result, DevOps professionals will need to understand these tied to specific standards or processes of their given industries.
Transferable knowledge
As a final word on knowledge, it’s critical to make sure you are aware of DevOps trends and best practices on platforms other than your own. There are times, more often than we realize, that your knowledge of what has been successfully utilized on other platforms can be transferred to your own. Even if these practices are not directly transferable, they can point you in directions that can ultimately prove beneficial to your DevOps work on a completely different platform.
Skills—What Professionals Need to Master
While there are a huge number of skills that DevOps professionals need in order to stay current and further their career growth, I’d suggest paying particular attention to…
Version control
This skill is fundamental—you just can’t do the job without it. Make sure you thoroughly understand its nuances: Branching strategies, rebasing or merging, rollbacks, cherry-picking, etc. It’s also valuable to understand different approaches’ limitations and use cases.
Automation
Become well-versed in the differences between continuous integration and continuous deployment/delivery (CI/CD) and how they form the CI/CD pipeline. Knowing where and when to apply it and how to apply it are also critical skills to master.
Successful teams also benefit from building automated workflows. A recent survey Gearset ran with Salesforce DevOps professionals showed that 85% of teams were either currently using or planning to use source control over the next year. Automated workflows are critical to optimizing ROI in DevOps, as they reduce manual processes and unlock some of the most valuable benefits of DevOps for teams of all sizes.
Testing
Test automation is increasingly central to achieving DevOps success. As such, you would be wise to develop expertise in environmental testing, unit testing (integrated with automation and release gating) and UI test automation.
Monitoring
Application monitoring for performance, errors, data anomalies and security is arguably as crucial as testing. DevOps professionals must apply the same level of diligence to routine system operations as they do to deployments. As DevSecOps becomes more prominent in 2023, it’s expected that there will be increased collaboration and integration with infosec teams.
Backup
It’s critical to master the backup and restore process, no matter which platform you work on. It should absolutely be included as part of a comprehensive DevOps skill set. This is because skill underpins the mean-time-to-recovery metric. DevOps professionals must be familiar with the processes and tools necessary for restoring systems and data to achieve a rapid and secure return to business as usual.
Demonstrating ROI of DevOps
Finally, it’s essential for team leads, or those hoping to advance their DevOps career, to effectively convey the performance of DevOps, which can be measured using indicators such as Google’s DORA metrics. This means translating DevOps metrics into quantifiable business value that can be easily understood. It is crucial for managers to not only motivate their teams but also to validate the return on investment (ROI) in DevOps to critical stakeholders. By connecting the performance improvements resulting from DevOps practices with tangible business outcomes and demonstrating the ROI, managers can secure continued support for the DevOps approach within their organization.
Abilities—What Professionals Need
This final aspect of KSA plays an important role in fostering the collaborative culture that is the hallmark of DevOps success.
Communication
DevOps is not just about the tools—you need to maximize communication effectiveness so that the team aligns their goals with the least amount of friction. If everyone is using the same model to reach the same goal, you will achieve success that much faster.
Continuous improvement
DevOps success is not a fixed goal. Rather, there are always elements of the process, or your team’s skills, that can be tweaked, changed or improved.
Making training a priority
As per the aforementioned Gearset survey, 45% of teams who train once a month rate their team’s collaboration as ‘excellent’ compared with only 13% of untrained teams. Teams that prioritize training outperform all others on a wide range of metrics, including but not limited to seeing fewer bugs and data loss incidents.
This Challenge is an Opportunity
There’s a huge range of KSAs that DevOps professionals will need to master if they want to thrive in 2023. Clearly, working in DevOps has never been more demanding than it is today. But, from this challenge, there’s also a tremendous opportunity for professionals to make themselves indispensable.
