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Tag: developer experience

  • Is ChatGPT Helping or Hurting Your Developers’ Productivity?

    Is ChatGPT Helping or Hurting Your Developers’ Productivity?

    ChatGPT’s ability to translate natural language into working code has sparked tremendous interest in the programming community. Developers are exploring ways to use ChatGPT to reduce redundant tasks, from creating code snippets to analyzing and debugging programs. This also allows them to focus on more complex tasks like data analysis and monitoring with the help of a strong full-stack observability platform. Despite ChatGPT’s impressive capabilities, developers and their employers are split on whether the AI chatbot significantly boosts developer productivity.

    We will explore how to use ChatGPT to benefit your developers’ productivity and go over the advantages and disadvantages of ChatGPT to help you make the right decision for your business.

    How to use ChatGPT for Better Productivity

    ChatGPT has quickly become the most popular intelligence chatbot, with over a million user signups in its first five days and over 100 million in the first two months. Here are a few ways ChatGPT, developed by OpenAI, can help boost productivity in your organization.

    Improve Their Code
    Sometimes manually written code snippets consume additional CPU resources. Using ChatGPT, developers can optimize their functions for better performance. Additionally, ChatGPT can also write test cases and spot security vulnerabilities in their code, helping developers work faster.

    Simplify Documentation
    ChatGPT can give a simple explanation for the layman, avoiding technical jargon to a large extent. For instance, a developer at Twitter fed ChatGPT their code and it responded with a pretty detailed explanation. Using ChatGPT to generate the first draft of a company’s internal documentation would make knowledge transfers easier. New hires could quickly get up to speed on the company’s codebase. Further, ChatGPT could also be used for external-facing documents where other developers can learn how to use the company’s APIs and frameworks.

    Test and Understand Code
    ChatGPT can write automated tests for code that is fed into it. Although many developers consider testing boring and stressful—and sometimes a waste of time—it’s a critical step in ensuring that published applications are bug-free.

    With ChatGPT, developers can output reliable, well-tested code much more quickly and easily. ChatGPT can also give high-level and line-by-line explanations of code and even teach developers how to use external modules and APIs in their own code, helping them build much faster.

    Debug Code
    ChatGPT makes a great debugging tool for developers. It can take in error messages and output information on the likely cause of the error and how to fix it. This is typically a lot more time efficient than browsing forums and blogs for a solution.

    The tool can also suggest helpful code alternatives. Many developers claimed that ChatGPT can be much faster and less mentally challenging than the conventional approach of searching the web for a solution.

    As the CEO of Replit, Amjad Masad, put it, “ChatGPT could be a good debugging companion; it not only explains the bug but fixes it and explains the fix.”

    Code Comprehension
    ChatGPT’s terabytes of training data come from various sources, including common crawl and WebText2. This training data makes it easy for ChatGPT to simplify explanations of complex pieces of code for developers. Therefore, developers can save time deciphering any code’s underlying logic and structure.

    For instance, Stanford instructor and well-known developer Matt Harrison used ChatGPT to build a simple graphic design tool. He explained, “I’m using ChatGPT to create a GUI program for drawing lines. I haven’t used QT [a development framework] in years, yet I can throw this together really quickly.”

    Generate Documentation
    Writing code documentation is often considered a mundane task by developers. With ChatGPT, developers can significantly cut down on the amount of time needed for documentation. For instance, they can expedite the creation of troubleshooting guides, tool user manuals and test cases by asking ChatGPT to perform code analysis and generate detailed technical reports. Accelerating this documentation process allows for easier onboarding of new developers and faster product release times.

    Writing Tests
    ChatGPT can analyze code snippets and automate testing for them, saving developers lots of time and helping them output reliable code. Test coverage is an essential metric for most enterprises, and ChatGPT could help streamline the process.

    ChatGPT Disadvantages

    While many developers have praised ChatGPT for increasing developer productivity, others have criticized it as unreliable. Let’s understand some key areas where the tool falls behind.

    Outputting Buggy or Unusable Code
    Developers have complained that the chatbot would sometimes output plausible-looking code that doesn’t work. This might result from misunderstanding the user’s requirements or simply being unable to come up with a correct answer—then faking it.

    Programming Q&A forum Stack Overflow even issued a temporary ban on ChatGPT-generated answers. The ban was because the chatbot generated an influx of answers whose average accuracy was pretty low. ChatGPT sometimes uses nonexistent commands and outdated modules in its code, so while they theoretically might make sense, they don’t work in practice.

    Writing Outdated Code (and Forgetting Previously Written Code)
    Since ChatGPT’s training data cut off in September 2021, the chatbot has no knowledge of the recent developments in programming languages and modules after that. As a result, ChatGPT often needs to use outdated commands, modules and paradigms in its code.

    ChatGPT also occasionally forgets the context within which it is working, affecting code output. Some users have reported that ChatGPT sometimes forgets about the task at hand and begins generating incompatible code.

    Security Concerns
    Security concerns are the biggest drawback to having developers work with ChatGPT. Open AI uses the data users input into ChatGPT to train the underlying AI model.

    Research by cybersecurity firm Cyberhaven has shown that 11% of the data employees input into ChatGPT is confidential. This presents a significant risk, as such data can be used in the chatbot’s next responses. Corporations like JPMorgan and Verizon have even gone as far as to block employees’ access to ChatGPT because of these concerns.

    Lacks Problem-Solving Skills
    A developer’s job is to understand the business problem and develop customized solutions to address it. Although AI/ML tools like ChatGPT help developers code faster, they can’t help in problem-solving or implementing a software application.

    Furthermore, when developers become overly reliant on AI-generated code, they’re discouraged from upskilling on new programming frameworks and languages. This can hurt the organization in ways that might not be evident immediately.

    To ChatGPT or not to ChatGPT

    As Google’s head of developer experience Bret McGowen said, “While AI will transform software development in many ways, human judgment, intuition and creativity will remain essential to building great products.”

    While ChatGPT may not be a perfect solution for every aspect of software development, it can be a useful addition when combined with human problem-solving skills. However, companies should be careful while allowing the usage of AI in day-to-day processes. Guidelines educating in-house developers on the fair usage of AI are a must to protect sensitive information and maintain a high-quality control process.

  • Roadie Adds Scorecard Tool to Backstage SaaS Platform

    Roadie Adds Scorecard Tool to Backstage SaaS Platform

    Roadie today made generally available a tool that automatically tracks and reports how software development teams are performing against engineering standards defined by a DevOps team. The Tech Insights tool is an addition to Roadie’s implementation of the open source Backstage developer portal and is delivered via a software-as-a-service (SaaS) platform.

    Roadie CEO David Tuite said Tech Insights is a proprietary tool that Roadie developed as an extension to its platform. Tech Insights provides scorecards that track software assets in the Backstage catalog and ensure they are meeting predefined quality and compliance targets.

    Tech Insights comes with built-in, pre-defined data sources; alternatively, DevOps teams can define them using external application programming interfaces (APIs) or files in a repository. A rule known as a Check can then be created to validate whether a project complies with the engineering standards defined by the DevOps team. Each DevOps team can create an unlimited number of scorecards.

    In addition, teams can create prompts and notifications to warn engineers when they are about to make a change that will violate an engineering standard. DevOps teams can also employ gamification techniques to show teams how their performance compares to others.

    While Roadie is now adding its first proprietary tool to the platform, Tuite said the company remains committed to enabling organizations to migrate their instance of Backstage to another environment should they ever deem it necessary, he added.

    Originally developed by Spotify, Backstage makes it possible to create and manage a catalog of blueprints that developers can readily consume rather than requiring them to repeatedly build these capabilities themselves. The goal is to create scaffolds that developers can consistently reuse across multiple application development projects.

    Spotify has since donated Backstage to the Cloud Native Computing Foundation (CNCF). However, Backstage currently requires a significant amount of DevOps expertise to set up and maintain, an issue that Roadie is addressing by making it available as a SaaS platform that can be accessed by any application development team, said Tuite.

    The concept of a self-service portal through which developers can address their own needs may not be new, but as an open source project, Backstage is lowering the cost of improving overall developer productivity. At the same time, many organizations are now embracing platform engineering as a means of centralizing the management of DevOps.

    Ultimately, every minute developers spend on tasks other than writing code is one less minute they are spending writing the business logic that drives an application. Measuring developer productivity is, of course, an inexact science. No one knows for sure when inspiration might strike, but if developers are busy maintaining code that they created to provision infrastructure, it’s less likely they’ll be struck by a flash of brilliant insight that improves and application. The easier it is to spin up a development environment, the more likely that inspiration will one day turn into code that runs in an actual production environment.

  • Don’t Let Developer Experience Break Your Business

    Don’t Let Developer Experience Break Your Business

    As organizations digitally transform to support the needs of customers and help them win in their markets, IT leaders, software developers and DevOps teams have emerged as the central players in the transformation landscape. They are also key advocates for improving the developer experience and promoting technology adoption—both critical components of a successful digital transformation. They are also on the front lines of understanding operational and team challenges. Their understanding of the business objectives and the role people and technologies play in support of achieving these goals makes IT an indispensable driver of value creation.

    Digital transformation has also fueled the swift adoption of Kubernetes and cloud-native technologies, which promise enterprise speed and scalability. As these technology adoptions accelerate, so too does the demand to make developer experience a priority. After all, developers are tasked with creating and delivering software to the market quickly to support business objectives.

    As more organizations adopt cloud-native development methodologies, developers have taken on a more strategic role across the business. No longer just writing code, they have been asked to take on ownership of the entire application life cycle. In the cloud-native environment, this shift in developer responsibility comes with an evolving ecosystem of technologies and tools that can have enormous complexity and impact how dev teams collaborate as they code, ship, test and run apps to support business goals.

    Asking developers to take on this level of responsibility is not ideal for productivity. Most developers want to know enough about the full software development life cycle (SDLC) and infrastructure to get their work done but do not want to become Kubernetes experts. Giving developers a good developer experience relies on understanding the importance of creating an experience that removes friction, fosters innovation and fuels the ability to move faster.

    Here are four tips to ensure the developer experience is not your Achilles heel in fueling business performance:

    Share the Why: Don’t just tell developers how to do something. Explain why they’re doing it. Storytelling and making the ‘why’ matter play an often hidden but important role in undoing developer frustration and, hopefully, avoiding it altogether.

    With the pressure to do more with less, ensuring that developers understand the reasons behind their actions and activities is key to relieving their frustrations and getting to safer, faster deliveries that underpin business value. Developers don’t like black boxes, and the more you can share upfront about why and how the plan or strategy works, the better the developer experience.

    The 2022 Stack Overflow Developer Survey found that well over half of the developers polled spent more than 30 minutes a day looking for solutions to problems. Not only is this a distraction from core development work and productivity, but it can also account for up to 650+ hours of lost time per week (in a team of 50 developers). Informing developers about the ‘why’ from the start—and then arming them with the right tools—can alleviate both developer and business challenges.

    Reduce Friction and Preserve Existing Workflows: Developers want to focus on what they do best—writing code. They don’t want to be hunting down answers to problems created by a growing list of complex technologies, processes and tooling that impact their ability to write and ship software fast. Most developers don’t want to think about selecting or having to use a variety of different (or new tools) to support their work.

    Clear the path for developers. Find infrastructure that puts your developers in the driver’s seat and allows them to continue using the toolchains they already know and love and the power to pick and choose which capabilities best support their requirements for fast, scalable app delivery.

    Foster Team Collaboration and Communication: Faster, safer development is not just about developer experience, but includes the experience of the entire development team and its ability to collaborate. The entire DevOps team plays a critical role in getting software out the door. Site reliability engineers (SREs), for example, play a key role in guiding developers through the cloud-native learning curve to use platforms and ecosystems effectively. It’s more than firefighting—it is a trusted partner to create success in deploying, releasing and running services.

    Encourage developers to share pain points and learn about tools and best practices from the SRE team. Rethink communication patterns to unify developer and SRE approaches to problem-solving, i.e., remove the “this is a developer problem” or “this is an SRE problem” to reframe them as “this is a business problem” and shared responsibility.

    Let Developer Voices be Heard: Empathy cushions every good developer experience. This includes listening to and understanding the needs and wants of developers. Offering more training, having a robust onboarding experience, focusing on reducing cognitive load and having an ongoing dialog with developers shows empathy and reinforces your commitment to supporting developer skill sets and roles within the organization.

    Organizations that empathize with their developers can eliminate friction and fuel a more collaborative, supportive onboarding experience that allows developers to provide input as they progress in their journey. Continuing that empathy throughout a developer’s time at an organization fosters an overarching culture of communication, collaboration and empathy.

    Additionally, institute measurable and realistic key performance indicators (KPIs) as this will help organizations quantitatively understand the developer experiences and identify areas for improvement and celebration.

    Many organizations that go cloud native to improve development speed and shipping frequency end up in a situation where they ask themselves, “Why is it taking hours to do what we used to do in minutes?” Here it is essential to return to the core question about developer experience. If developers are struggling with hours of repetitive, non-core work, a clear path is not paved for them. If they never got a solid onboarding, there’s no shared development environment, friction is everywhere and lines of communication are closed, it’s inevitable that the developer experience will suffer—and by extension, so will the business.

    How you respond to the needs of the developer and the developer experience can make or break your business. Invest in the developer experience. It’s critical to fueling developer productivity and supporting a faster time-to-market for your business.

  • Key Insights From the Stack Overflow 2023 Developer Survey

    Key Insights From the Stack Overflow 2023 Developer Survey

    Stack Overflow has released its seminal yearly developer survey. The 2023 report, which surveyed over 90,000 developers, provides a comprehensive view of the current software developer experience.

    Below, I’ll highlight a few important findings, namely the significant programming language and tooling preferences, the use of AI in the development workflow and what these trends could mean for the DevOps field. I also gathered insights from Joy Liuzzo, vice president of product marketing at Stack Overflow, to dive deeper into some of the findings.

    Developer Technology Preferences in 2023

    Of note is that more and more developers are learning to code online. Learning to code using online resources increased from 70% in 2022 to 80% in 2023. Although many developers (47%) still have a Bachelor’s degree in computer science or the equivalent, these trends underscore the movement toward alternative knowledge solutions, especially for younger programmers. The topmost online resources include technical documentation, blogs, forums and how-to videos.

    JavaScript is still king—it’s now in its eleventh year as the most common programming language. But it’s worth highlighting that Python has overtaken SQL as the third top language. “SQL was solidly in the top three (JavaScript, HTML/CSS, SQL) since 2015, so it’s a big deal for it to have fallen below Python,” said Liuzzo. “We’ve seen Python’s popularity increase based on the number of questions asked on our public site, so we’ve been expecting some shifts.”

    TypeScript and Bash/Shell have also consistently grown in usage over the last few years. “These two languages are involved with the functions of other popular programming languages, explaining their prevalence among programmers,” Liuzzo said.

    PostgreSQL also overtook MySQL as the most common database type. In terms of web frameworks, Node.js and React.js are the most dominant. Other frameworks, like jQuery and ASP.NET, are showing signs of going out of style, likely because they are older web frameworks.

    Spotlight on AI

    The explosion of new AI innovations, such as large language models (LLMs) and chat-driven generative AI tools, had a major impact on this year’s technology findings. In fact, 83% of respondents have used ChatGPT over the past year. This is followed by Bing AI (20.6%), WolframAlpha (13.36%) and Google Bard AI (9.86%). GitHub Copilot was ranked as the top most-used AI developer tool.

    There was a significant spike in using AI tools amongst those learning to code—these folks often see benefits like speeding up learning, increasing productivity and greater efficiency. “Pair this with how they are currently using AI tools to debug and get help (68%) and learn about a codebase (50%), and we see that the commonality is that AI tools enable learning,” explained Liuzzo.

    That being said, there’s skepticism around AI’s accuracy, and only 13% see improved accuracy in coding as a benefit of using such tools. These pain points may resolve as LLMs evolve, but for now, there still needs to be human judgment to catch bugs and avoid hallucinations.

    “AI has a complexity cliff. Much like Helmsman’s complexity cliff found in project management, after a certain point, the ability for AI to handle all the nuances and interdependencies of a solution drops off,” said Liuzzo. “That’s when humans, their ability to apply judgment and have original thoughts, saves the day.”

    So what are some takeaways for those working in the DevOps field, namely DevOps tooling providers and platform engineers? Well, new tooling preferences and habits will continue to evolve in the DevOps field in new ways. Here are some potential examples:

    • More Markdown-based collaboration. Markdown is the most admired asynchronous tool and has increased in popularity this year. New programmers are adopting a blend of Markdown, GitHub Discussions and Notion for their asynchronous tooling. Flavors of Markdown are already being used for comments, merge requests, issues and more.
    • Continued Docker reliance. Docker remains the top-used tool, followed by npm and Pip. Despite the rise of managed container services, Docker is still a popular way to package and distribute software.
    • Challengers to the big three loom in the distance. Amazon Web Services (AWS) is still the most-used cloud platform at 48.62%. It’s followed by Microsoft Azure (26.03%) and Google Cloud (23.86%). Yet, newer developers want to work more with Hetzner and Vercel.
    • Online learning is paramount to knowledge sharing. Given the steady increase in new programmers and their reliance on online resources rather than traditional schooling, DevOps and open source communities should seek to enhance their online footprint by making knowledge like tooling documentation and tutorials easily consumable.

    Last but not least, generative AI is set to enhance programming in many areas and is already becoming embedded into many environments. Just as AI can be used for code generation and debugging, LLMs will likely assist the DevOps side of the equation, helping automate the CI/CD pipeline, optimize infrastructure, detect anomalies and provide more chat interfaces to initiate these capabilities.

    “AI tools are empowering and enabling learning,” said Liuzzo. “Generative AI will democratize coding and grow the developer community by several folds—and that growing number of developers will be the ones using the tools and also verifying and validating the outputs as they learn—bringing the power of the developer community and the technological power of AI together.”

  • How Open Source Can Enhance Developer Experience

    How Open Source Can Enhance Developer Experience

    Developer experience (DX) is becoming more and more of a competitive advantage among developer-facing tools and platforms. A great developer experience that’s easy to follow and implement can truly help a software tool stand out from the crowd.

    Simultaneously, open source software is all the rage. In fact, a recent StackOverflow survey found open source software (OSS) to be, by far, the most revered and proven technology trend.

    With that in mind, what are the synergies between developer experience and open source? And how can building in an open source format aid the developer experience for your public-facing toolsets and internal development platforms?

    I recently met with Adam Frank, SVP of product and marketing at Armory, to explore the state of developer experience and open source adoption. According to Frank, open source can bring numerous DX benefits. Below, we’ll explore these areas and consider why organizations might benefit from adopting more open source within their developer-facing initiatives.

    The State of Developer Experience and Open Source

    So, what is the state of developer experience, and why is it important now? Well, DX is continually leveraged to help improve agility and competitiveness in the market. In addition to granting differentiation, DX also enables more flexibility, helping users switch from one tool to another if necessary.

    “Developer experience is at the forefront right now because technology and change are moving faster than ever before,” said Frank. “Companies need to focus on DX as a competitive advantage to survive and thrive.” At the same time, open source can help organizations move quickly and iterate more efficiently.

    Yet, historically, open source has not been associated with fantastic DX. Most of us have at least one horror story of an open source project simply going belly-up without warning. It’s common for an OSS tool to lack comprehensive documentationor suffer from a lack of funding for ongoing maintenance, zero customer support and deprecated modules. Some tools that developers directly download and contribute to may not possess a quality DX emphasis, says Frank.

    However, the status quo for OSS has undoubtedly evolved over the years, he adds. Nowadays, there are more established groups, like Linux Foundation’s Cloud Native Computing Foundation (CNCF), with specific Technical Oversight Committees (TOCs) to oversee individual projects. The maturity of OSS ownership now ensures core projects stay relevant and receive continual support—not to mention ongoing developer experience enhancements.

    On the other side, OSS is often absorbed by a platform team to enable their internal developers to move faster or ship more code, says Frank. From this perspective, open source communities give platform engineering the opportunity to contribute back to the project, helping them solve deeper-level problems that are more specific to their environments.

    How Open Source Can Enhance Developer Experience

    Not all IT leaders are sold on the idea of building in a transparent, open source model. Yet, this enhanced transparency can bring dividends in the long run, especially where developer experience is considered. Frank shared some of the benefits of adopting open source.

    Receiving Feedback From The Community

    “As a product manager, you want as much feedback from your users as you can gather,” said Frank. Receiving user feedback is a great way to fix DX issues, and OSS gives you that on a larger scale. By adopting open source, you benefit from collecting insights from your customer base and the developer community at large. This can translate into a broader range of use cases, which can significantly improve projects and overall experience.

    Increasing Ecosystem Transparency

    Building in a more transparent and open fashion so that everyone has the ability to submit pull requests can also help you work together with potential partners. This makes it easier to develop third-party integrations that ensure the broader ecosystem can work together. By decreasing the barrier to entry through OSS, you provide others with the ability to solve more problems around developer experience.

    Streamlining the Developer Toolchain

    “Developers want to innovate; they want to solve problems,” said Frank. Open source can also help expose inefficiencies in the developer toolchain and, notably, many open source CI/CD tools are often leveraged to automate deployment and increase efficiency. The end result is that developers can focus on innovating their own competitive advantage. “Making the deployment aspect of the developer lifecycle really seamless can significantly improve their experience,” he said. Therefore, any tools or extensions around CI/CD are an excellent area to consider open-sourcing.

    Increasing Flexibility

    Another benefit of the open source model is that you have far more flexibility than off-the-shelf proprietary software. As a customer, you don’t have to wait to submit enhancement requests. With OSS, you can fork a project or quickly collaborate with the maintainers. This equates to making fixes far quicker and providing the ability to customize developer experiences to the tasks at hand.

    Best Practices to Ensure Open Source Improves DX

    Open source provides many key benefits that can enhance software development and delivery. But, this should be taken with a grain of salt, as best practices still must be followed to ensure open source enhances, not hinders, developer experience.

    For example, Frank mentions that simplicity should be a guiding light. “Have simplicity for the user experience design in the forefront of everything you’re building and thinking about,” said Frank. Adopting simplicity should help ensure developer-facing materials are structured well and documented in an easy-to-comprehend manner.

    On that note, open source projects will require standards around areas like good documentation and well-written APIs that abide by contracts, said Frank. Anything less will hinder developers and confuse them with disparate data formats. On that note, he has witnessed OpenTelemetry emerge as a common way to unify data that systems produce with standard formatting, which increases the observability of these environments.

    Lastly, it’s critical to hire talent with experience in open source. Bringing in folks that have knowledge of how OSS communities operate will make onboarding easier and encourage safer open source security practices as well.

    What the Future of DX and OSS Holds

    Open source appears to aid developer experience in many ways, from driving more innovation, opening software up to feedback and developing a closer-nit developer community. But what does the future of developer experience and open source look like?

    According to Frank, we will likely see increased data standardization that makes it easy to work with various projects and data formats. OpenTelemetry, for example, makes aggregating logging easier. We’ve also seen standardization around OpenAPI Specification for describing web APIs. Another example is FinOps Foundation’s FOCUS specification to unify cost analysis.

    Open source tends to leverage open source. And as the industry continues to coalesce around open standards, we’ll likely see more robust, compatible layers of abstraction emerge throughout the market, Frank predicts.

  • Revolutionizing DevOps With Low-Code/No-Code Platforms

    Revolutionizing DevOps With Low-Code/No-Code Platforms

    The DevOps industry is growing at an incredible pace, with its worth exceeding $8 billion in 2022. Analysts predict that the market will experience a five-fold increase and reach almost $40 billion by the end of the decade. But with this growth, there is a significant issue within the DevOps chain that continues to escalate: A widening talent gap. The U.S. Department of Labor predicted that by 2030, the global deficit of development engineers will exceed 85 million. Additionally, the demand for DevOps professionals is expected to increase by over 20% annually throughout the rest of the decade. These conflicting trends present significant challenges for software and application companies. While there is a substantial opportunity to generate revenue by creating new and better applications, the shortage of skilled personnel to develop these products is a significant roadblock. Integrating low-code and no-code tools into the DevOps process could be a viable solution to address the talent gap. These tools offer various benefits and efficiencies, including streamlining the work of existing DevOps professionals and enabling organizations to expand their teams beyond traditional personnel sources. Leveraging these tools could give companies in the DevOps industry a competitive advantage.

    Challenges of Traditional DevOps

    Traditional DevOps practices pose significant challenges for companies that hinder productivity and overall success. The first significant issue is the talent shortage. According to a report by the Manpower Group, 75% of employers consider finding tech talent their primary concern. As the demand for experienced DevOps professionals continues to grow, it is becoming increasingly difficult for companies to find the right personnel.

    Another significant challenge in traditional DevOps practices is the high learning curve. The prediction by Gartner that 75% of DevOps initiatives would fail to meet expectations by 2023 highlights the severity of the learning curve and the challenges associated with adopting DevOps practices without proper training and experience.

    To avoid delays, increased costs, and suboptimal productivity, companies should explore innovative solutions such as low-code and no-code platforms. This would enable citizen developers to contribute to the development process and streamline infrastructure management processes, enabling greater efficiency and scalability in their DevOps practices.

    How Low-Code/No-Code Revolutionize DevOps

    Low-code/no-code platforms are gaining widespread recognition for their potential to drive app development across organizations, as Gartner predicts that by 2024, 80% of apps will be developed by non-IT professionals. The adoption of these productivity tools can bring significant benefits to the DevOps landscape, particularly in the following ways.

    Reducing Workloads and Stress
    By using low-code and no-code software, organizations can distribute basic app-building and basic development tasks across the organization, freeing up skilled developers’ time and reducing their workload and stress. This significantly improves the workplace experience and enables developers to focus their time on delivering more complex, high-quality solutions.

    Accelerating Innovation With Low-Code/No-Code Platforms
    Low-code/no-code platforms can accelerate innovation by enabling developers to quickly spin up proofs-of-concept for more complex software development tasks that require coding expertise. Ideas and solutions can be tested before investing time and resources in full-scale development.

    Creating New Roles and Opportunities
    No-code platforms can create new roles and opportunities within the enterprise, such as no-code projects focused on optimizing processes and building solutions. Citizen developers without coding experience can pursue new career paths and opportunities to contribute to their companies’ success. One example is applying no-code technology to digitize paper forms across organizations. Employees without coding experience can create mobile apps that speed data collection, improve data accuracy and allow for instant digital data sharing and analysis.

    Giving Developers a More Strategic Role
    With tactical software development carried out within business units, developers can spend more of their time focused on cutting-edge technologies like mixed reality, quantum computing, and AI. This can give them a more strategic role in the enterprise and enable them to focus on the “next big thing.”

    Considerations and Challenges

    While low-code/no-code platforms have the potential to offer numerous benefits to DevOps teams, it’s important to be aware of challenges that have arisen when pairing the two successfully, and how to avoid them.

    Poorly-Designed or Insecure Applications
    With non-IT professionals developing applications, there is a higher risk of introducing vulnerabilities that could compromise the security of the application and the organization. Additionally, the lack of oversight and governance could lead to poor coding practices and technical debt. For instance, the use of new-generation iPaaS platforms by citizen integrators has made it difficult for security leaders to have full visibility into the organization’s valuable assets. Attackers are aware of this and have already taken advantage of improperly secured app-to-app connections in recent supply chain attacks, such as those experienced by Microsoft and GitHub.

    Companies need to make sure IT staff carefully check how low-code and no-code technologies are adopted and how apps are reviewed in order to reduce vulnerabilities.

    Limited Customization and Scalability
    While low-code/no-code platforms can help speed up application development by up to ten times, their limitations can create hurdles when building large, complex applications. These platforms can be useful for basic application development, but they may not be suitable for complex or highly-customized applications. For example, if your app requires robust offline capability that handles conflict resolution and on-device offline storage, you’re better off selecting a low-code platform like Alpha Anywhere than a drag-and-drop app builder like Appypie, which is a fit for less complex apps.

    Complex Integrations With Legacy Systems
    As organizations try to integrate low-code and no-code applications with legacy systems or other third-party applications, technical challenges can arise. For example, if an organization wants to integrate a low-code application with an existing ERP system, it may face challenges in terms of data mapping and synchronization. Some low-code and no-code applications are built to export data and share it well, but when it comes to integrating event triggers, business logic, or workflows, these software solutions hit limits. Buyers need to consider their requirements carefully before making a purchase.

    To address the potential challenges of low-code/no-code platforms, organizations must establish governance policies and procedures to ensure adherence to security and quality standards. This includes implementing proper access controls with zero-trust security, data privacy measures and vulnerability management processes. Organizations should work with their low-code/no-code platform providers to ensure seamless integration with other systems and scalability to support evolving needs. Along with this, regular assessments and audits of applications developed using low-code/no-code platforms can also help identify and address security risks before they turn into significant issues.

    Conclusion

    The integration of low-code/no-code platforms into DevOps practices represents a promising solution to address current challenges in the industry. By leveraging these platforms, organizations can expand their teams beyond traditional personnel sources and create a more inclusive environment for non-IT professionals to contribute to the development process. The rise of no-code is a win-win for everyone, and as early adopters seize this opportunity, they can gain a significant competitive advantage in the market. The future of DevOps is exciting, and the potential of low-code/no-code development is limitless, unlocking the innovation potential of all employees and empowering them to make a difference in their organizations.

  • The Metrics Disconnect Between Developers and IT Leaders

    The Metrics Disconnect Between Developers and IT Leaders

    A survey of 350 software developers found a majority (91%) of respondents are unhappy with the actual metrics leadership teams are measuring.

    The survey, conducted by Atomik Research on behalf of Uplevel, an enterprise intelligence platform provider, found the top metrics developers say should be tracked include hours worked (52%), work allocation (49%) and the amount of time they have to focus on writing code (46%).

    Unfortunately, the survey also revealed more than half of respondents (56%) reported that the CTOs that lead software development efforts make significant strategic decisions without realizing the negative impact on their team. They also often move people around on projects or tasks without knowing the full implications (51%) and overwork developers (44%).

    Just under a third (30%) noted their engineering leaders rely solely on gut feelings to measure the effectiveness of their teams, while a third of respondents observed most engineering roadblocks go unnoticed by leadership.

    Additionally, 96% noted that not knowing what their own leadership team is working on is detrimental to the larger team.

    Christina Forney, vice president of product management for Uplevel, said many CTOs clearly need to be more engaged. Developers don’t mind being measured, but they clearly want to be evaluated based on metrics that matter, she added.

    Managing software development teams has become a lot more challenging in an era where many developers are working remotely. IT leaders can no longer manage by walking around as easily as they once did, said Forney. Aligning workflows across a highly distributed team of developers is a challenge no matter how many communications platforms are used.

    Surprisingly, the Uplevel survey found more than half of respondents (54%) said they feel more productive in the office. More than a third (35%) also said they preferred some form of synchronous communication to engage with other members of their team versus 27% that preferred some form of asynchronous communication. A total of 38% said they preferred a mix.

    It’s no secret that despite long-standing commitments to automation, there are still a lot of manual processes in DevOps workflows that create bottlenecks. In an uncertain economy, however, there’s a lot more focus on developer productivity, so eliminating DevOps bottlenecks has become a major priority. The challenge is those bottlenecks are not as apparent to senior IT leaders, many of whom may have simply become inured to them over time.

    Regardless of how bottlenecks occurred, DevOps teams would be well-advised to reevaluate the metrics they track. Mean-time-to-recovery (MTTR), for example, is not as important a metric to the business as the amount of quality code that finds its way into a production environment.

    In theory, all the data required to track more meaningful metrics that could improve productivity already exists in the tools and platforms DevOps teams use to build and deploy an application. The challenge has been finding a way to automatically surface that data without adding yet another bottleneck to a DevOps workflow.

  • Improving DevX Gives Your Business a Boost

    Improving DevX Gives Your Business a Boost

    As organizations transform and grow, different methodologies and development tools can come together, creating an extra level of complexity for your mainframe application development teams. In a perfect world, developers would be able to focus on delivering solutions without worrying about all the infrastructure necessary to make that happen. Building a better developer experience, or DevX, can make that a reality.

    DevX is about meeting developers where they are, at every stage of their career, delivering compatibility with and connectivity to the tools and devices that they want to use so they can focus on what they do best: Coding and releasing high-quality mainframe applications faster and more frequently and fostering better productivity and more innovation.

    Automation is integral to removing friction for developers. A modern integrated development environment (IDE) with built-in automation allows developers to find and manage code more efficiently and with greater quality and move quickly and easily from coding to editing to debugging to testing.

    Modern tooling can simplify and accelerate how developers work by giving them a visual representation of their code layout in a single-pane-of-glass view. They can move quickly in a natural, easy way with more information at their fingertips while built-in automation offers assistance at the right moment without getting in the way.

    This can seem difficult when dealing with mainframe application development and longtime mainframe developers who are still working with tools from the 1980s haven’t directly benefitted from the intervening decades of improvements. What they might not realize is that the improvements made for other platforms are available to mainframe developers, too. By engaging them in your DevX modernization efforts, you can improve their experience—and that of their team members.

    Elements of a Productive Mainframe Developer Experience

    • A modern DevX adopts flexible agile processes that give developers predictable capabilities and enable smaller, iterative changes with faster feedback. It also syncs distributed and mainframe development teams to foster greater collaboration for additional process improvements.
    • A better DevX is platform-agnostic, creating a development environment where developers can focus on the functionality of the applications they’re building instead of the deployment mechanism, leveling the playing field for every generation of developer.
    • With an improved DevX, developers can achieve the full potential of DevOps. Implementing DevOps for source code management (SCM) functions allows developers to understand the scope of any changes needed before they start coding, which helps speed approvals through concurrent work streams.
    • The single biggest boost to productivity—and an integral component of DevX—is shift left automated testing that enables developers at all skill levels to test new code immediately and find and fix bugs earlier in the development cycle when they’re easier to fix—and before they reach the end user. Continuous testing also automatically prepares test data within the DevOps toolchain.
    • An improved DevX delivers operational insights, so developers aren’t just catching issues but also understanding and prioritizing them, working hand in hand with the operations team to make the overall system better. It also empowers newer developers to address and correct any issues that arise in legacy code without poring over hundreds of modules to find what they need to improve. DevX tools work together to give developers an opportunity to leverage operational data in a whole new way.

    Once you have the tools, your mainframe developers need to be supported by a culture and education that teaches them how to use them and understand the benefits they offer. If you implement new tooling that nobody will use, the transformation is for naught. It’s important to start with the user experience and find the right tools to address it rather than starting with a tool and forcing its use just because it’s new. Continuous improvement is an important part of this; otherwise, you could bring the mainframe developer experience from the 1980s up to today’s standards only to have it freeze in place. This is why metrics and analytics are so important.

    As you speed up delivery, you also want to make sure the quality improves. With an improved DevX, you’re consistently finding defects earlier in the life cycle, which results in safer, more efficient delivery of better-quality code. By tracking velocity with metrics such as user stories delivered in one sprint, you can gauge how those changes are making a difference. You can also demonstrate how automation helps eliminate human error, increases code drops, and improves business agility.

    If you’re giving your mainframe developers everything they need to do their jobs easily and more efficiently, they’re exponentially more likely to adopt the tool and advocate for it—because a better DevX improves the day-to-day employee experience for longstanding and next-generation developers. By removing the drudgery of tasks that take developers away from writing code, you’re unleashing their creative and enabling them to achieve even greater levels of innovation—and you’re also improving your hiring and retention practices.

    Improving the mainframe DevX pays dividends across your business, from your developers to your customers to your stakeholders, so you can bring more new features to market faster and enable a competitive response for revenue-generating solutions. The mainframe is here to stay. Make sure you’re building a modern development environment that empowers your developers to respond nimbly in the face of change and make change your advantage.

  • State of Developer Experience Report Finds Growing API Reliance

    State of Developer Experience Report Finds Growing API Reliance

    Web APIs continue to grow in interest among developer users. APIs can empower new customer experiences and help engineers avoid rebuilding common functions. The technology is also powering microservices and headless architectures that we’ve seen gain more traction in recent years as enterprises become more composable.

    On the provider side, a web API strategy can enable co-creation in partner ecosystems and even open new revenue opportunities for the business. Yet, like any software-as-a-service (SaaS), APIs require great developer experiences to create quick onboarding journeys and easy ongoing maintenance.

    Nylas recently released its inaugural State of Developer Experience Report, detailing the key trends, technologies and priorities that are molding the modern developer experience. The study found increasing reliance on APIs and hopes to increase investment in API-driven technologies. I also met with Isaac Nassimi, SVP of product, Nylas, to explore the reasons behind some of these findings and to get his perspective on the API economy at large.

    Rising Importance of APIs

    As I’ve covered before, the number of APIs in the market has ballooned as more development teams have come to rely upon APIs to power new application functions. The largest companies, those with 10,000 or more employees, have more than 250 internal APIs, according to Rapid’s 2022 State of APIs report.

    Similarly, the Nylas study underlined the growing reliance on APIs. A full 98% of developers said they view APIs as a key contributor to helping them and their team get their work done. And 86% of developers said they expected their use of APIs to increase in 2023.

    According to Nassimi, APIs are something that’s become more and more prevalent over time. For example, in 1998, setting up a web server was pretty cumbersome. But nowadays, a junior developer can accomplish the task (and much more) with a few lines of code, he said. APIs abstract complexity and help leverage external infrastructure so you aren’t constantly reinventing the wheel. “They add more functionality and help outsource labor, thought and cognitive load,” explained Nassimi.

    APIs Bring Developer Experience Benefits

    Another possible reason to shift toward APIs is to handle escalating tool usage. Almost half (48%) of developers said they are either always or often overwhelmed by the number of tools they use daily. Simultaneously, 98% of developers said APIs would lessen the number of workplace tools they use daily. The study indicates that investment in APIs can increase automation and reduce the manual headaches of crafting new features by hand.

    For example, Nassimi describes creating a video transcoding service from scratch in a previous company. The entire engineering team had to dedicate months and months to the process, using muscles they hadn’t ever exercised. After much effort, they ditched their work and ended up just using an API. “It was a really good feeling to delete 200 lines of code,” said Nassimi. “If you do that five times, you reduce all these esoteric things you have to learn how to do in your company by an order of magnitude.”

    In addition to reducing headaches, APIs can also enable speed. For example, it can take over a year for three senior engineers to build an email or calendar integration without the help of an API, the report found. With an API, this integration timeline can be minuscule, said Nassimi. As a result, 95% of all respondents said they would like to see their company invest more heavily in APIs within the next year.

    Developer Experience Improvements

    Developers find speed to be the number one benefit when working with APIs. And to grant this speed, API providers must create a streamlined developer experience (DX). The speed of implementation can make the difference between a good DX and one that is not so good, and a significant contributor to this speed is familiarity. One DX hangup is that the API you use must function like the code you use in your own environment, said Nassimi.

    Although solid documentation and naming conventions should exist in the background, Nassimi shared that forcing developers to learn terminology about the thing the technology is abstracting is a lousy developer experience. Instead, installing SDKs in the unique language of choice, like TypeScript bindings, and using autocompletes to understand the SDK can grant a much better experience.

    Workflow automation and AI can also enhance developer experience, as it frees up time for engineers to be more productive. In fact, two out of three developers would like their company to invest in AI for workflow automation and to curate better user and customer experiences. And 72% of developers said they or their organization are currently using AI for data analytics and making sense of their data.

    However, when it comes to generative AI like ChatGPT and Bard, developers are less enthused—only 14% of developers reported it as a useful area that their companies should invest in over the next year. Although the headlines proclaim that generative AI will disrupt most aspects of modern work, the technology is still new and can produce errors and introduce potential security repercussions.

    Looking Through the Micro Lens

    Developers integrating with APIs will have various backgrounds and priorities. And although speed is an important consideration, providers should also understand where their workloads lie and what particular features they should be driving, said Nassimi. “You want to show off all endpoints and features, but if you narrow down to show users what they need to get started, you will close more deals,” he said.

    For more details, you can download a copy of Nylas’ State of Developer Experience 2023 behind an email gate here.

  • Spotify Adds More Plugins for Backstage Developer Portal

    Spotify Adds More Plugins for Backstage Developer Portal

    Spotify this week added additional plugins for its open source Backstage platform that is used to build developer portals. The new plugins make it simpler to address role-based access and access Insights, a tool from Spotify that tracks Backstage usage trends.

    In addition, Spotify is also enhancing a Soundcheck plugin for Backstage that is used to visualize and track development of software components. Forthcoming capabilities include a no-code interface that makes it possible to programmatically create checks of code without writing any code.

    DevOps teams will also be able to view, export and understand how teams and components are doing compared to established best practices and monitor trends, graphs and historical views, and receive notifications when levels change.

    Finally, Spotify is committing to adding additional integrations with third-party tools and platforms such as Snyk, Sonarqube and the open source Argo continuous delivery (CD) platform.

    There are now five plugins available via a Spotify Plugins for Backstage subscription service, and Spotify said more are planned.

    Meg Watson, a group product manager at Spotify, said Backstage has been gaining traction in cloud-native application environments that are especially challenging to develop using multiple tools. Because of Backstage, developers are not only more productive but turnover has also been reduced because developers are provided with a better experience, she noted.

    There’s a lot more focus than ever on developer productivity, which Backstage addresses by creating a catalog of blueprints that developers can readily consume rather than requiring them to build these capabilities themselves multiple times over. The goal is to create scaffolds that developers can consistently reuse across multiple application development projects.

    Backstage was donated to the Cloud Native Computing Foundation (CNCF) and is now being advanced by contributions from multiple vendors. Much of that focus is on lowering the barrier of adoption for the platform, said Watson. Specifically, Spotify is working on a QuickStart for Backstage edition of the platform that is simpler to install, she said.

    In general, Spotify is trying to strike a balance between centralizing the management of DevOps workflows and the need to enable developers to define workflows that are natural to them versus ones that have been imposed on them, added Watson.

    It’s not clear to what degree Backstage will help fuel the adoption of a shift toward platform engineering to centralize the management of DevOps tools and platforms. The concept of a portal through which developers can self-service their own needs may not be new, but as an open source project, Backstage has made it simpler for many organizations to achieve that goal.

    Just about every DevOps team is now being asked to find ways to help improve developer productivity at a time when many organizations are trying to do more with fewer resources. Regardless of the motivation, however, it’s apparent that DevOps workflows are continuing to evolve and mature.

    In the meantime, DevOps teams would be well-advised to eliminate as many bottlenecks as possible before they negatively impact developer productivity.