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  • Logz.io Leverages AI to Identify Anomalies in Real-Time

    Logz.io Leverages AI to Identify Anomalies in Real-Time

    Logz.io this week revealed it has added a real-time anomaly detection capability to its observability platform that makes it simpler to correlate the impact IT events will have on business processes.

    This capability is based on artificial intelligence (AI) models trained using historical data collected via the Logz.io Open 360 platform.

    Logz.io CTO Asaf Yigal said this addition to the Open 360 platform enables DevOps teams to employ machine learning algorithms to identify anomalies in mission-critical processes that warrant further investigation. Armed with insights that go beyond simple IT infrastructure consumption metrics, it becomes possible to significantly reduce mean time to resolution, he added.

    Logz.io has been embedding AI models within its platform since last year. Still, this latest capability will enable organizations to further bridge a divide between IT and the business that has long plagued many organizations, noted Yigal.

    The ultimate goal is to make it simpler for DevOps teams to instantly identify any anomalous application behavior that represents a risk to the business, including cybersecurity events, he added.

    The AI capabilities that Logz.io has been steadily adding to its observability platforms are largely transparent to DevOps teams, said Yigal. Instead, Logz.io is embedding multiple types of AI models into its platform that can be invoked in much the same way any other capability is provided, he added. DevOps teams are not necessarily going to need to build their own models to take advantage of AI to observe application behavior at scale, noted Yigal.

    The goal is to surface those capabilities consistently at a level of cost organizations can afford, added Yigal.

    It’s not likely AI will replace the need for DevOps teams any time soon, said Yigal. After all, there is a reason AI models are referred to as co-pilots versus an automatic pilot, he noted.

    It’s not clear to what degree organizations today can correlate the impact an IT event is going to have on the business. But as organizations continue to realize how dependent they are on applications to drive digital processes, the need to bridge the historic divide between IT and the rest of the business has become more urgent. In fact, many of the product and brand champions that organizations now rely on to manage a business unit often have a background in DevOps.

    Of course, business professionals that are steeped in IT are still relatively rare but as advances in AI continue to make it simpler to understand how complex application environments function the number of users of an observability platform will naturally expand beyond IT. The challenge is presenting each stakeholder with a view into the IT environment that meets their specific requirements.

    It may take a yet before the divide between IT and the rest of the business is permanently bridged but with each passing year it gets narrower. The challenge and the opportunity now is making sure everyone on both sides of that divide understands the art of the possible today that only a few short years ago would have seemed impossible to achieve.

  • New Relic Streamlines Observability Data Management

    New Relic Streamlines Observability Data Management

    New Relic this week made available a live archives capability that provides instant access to historical logs for up to seven years and eliminates the need to rehydrate, reload, re-index or move data.

    At the same time, the company also announced its observability platform is now integrated with infrastructure and observability tools provided by Sentry Software to help IT teams reduce costs and collect additional sustainability metrics alongside logs, metrics and traces.

    Jemiah Sius, senior director of developer relations for New Relic, said overall, New Relic is moving to make it simple to analyze and store telemetry data regardless of when it was collected. For example, rather than requiring historical data to be accessed via a cold storage service in the cloud, the New Relic platform now makes that data available directly within the database that is at the core of its observability platform.

    That approach also provides the added benefit of not incurring ingress and egress fees for moving data in and out of cloud storage services, noted Sius.

    IT teams can simply create a New Relic Query Language (NRQL) to identify which logs to route to a live archive in as little as 30 seconds without having to add an additional log collector.

    The overall goal is to make it simpler to investigate incidents faster, given the urgency that is created whenever there is an outage or audit request that needs to be immediately addressed, noted Sius. That’s critical because DevOps teams are always for time, he added.

    In general, New Relic is reducing the overall toil associated that many DevOps teams encounter today when managing telemetry data. Rather than being confronted with a complex set of data engineering tasks, telemetry data from multiple applications and infrastructure platforms can automatically be collected, analyzed and stored.

    It’s still early days as far as the adoption of observability platforms is concerned, but there is already no shortage of options. The challenge is that in addition to logs, metrics and traces, IT teams are now starting to also track cost and energy consumption metrics. Observability platforms provide the means to centralize telemetry data that is only going to increase in volume as more applications are deployed. The challenge has been framing the queries needed to surface meaningful insights. Fortunately, with the rise of generative artificial intelligence (AI) tools that make it simpler to create queries, the overall level of skill required to invoke an observability platform is dropping. In effect, generative AI is making it possible to democratize DevOps best practices.

    Ultimately, existing DevOps teams should be able to manage highly distributed application environments without having to hire and retain a small army of additional software engineers. The issue is that, in many cases, the size of the overall code base is increasing rapidly as developers take advantage of various generative AI tools to help them write code faster. Hopefully, advances in AI will arrive soon enough to enable DevOps teams to cope with all that code before DevOps teams are inevitably overwhelmed.

  • Observe Inc. Adds Tool for Exploring Distributed Traces

    Observe Inc. Adds Tool for Exploring Distributed Traces

    Observe Inc. this week added a Trace Explorer tool to its namesake observability platform that makes it simpler to search, analyze and visualize billions of traces.

    Traces are being used with greater frequency to track how resources are being invoked across increasingly distributed computing environments. That capability provides DevOps teams with a level of insight into workflows that goes well beyond the logs and metrics that almost every IT team routinely collects.

    Observe Inc. CEO Jeremy Burton said the challenge now is providing IT teams with tools that make it simpler to affordably manage traces at scale to reduce mean time to remediation (MTTR). The Observe platform enables IT teams to store the traces they run in a data lake from Snowflake for 13 months versus other platforms that only store a trace for a few days, which then requires IT teams to rerun the same trace multiple times each time they launch an investigation.

    The overall goal is to encourage DevOps teams to launch more investigations to improve application performance by making traces readily available using low cost S3 storage from Amazon Web Services (AWS) that is accessed via the Snowflake data lake that makes it simpler to apply artificial intelligence (AI) to telemetry data.

    That approach makes it economically feasible for DevOps teams to not just resolve an incident but also provide the level of investigation required to accurately identify its root cause, said Burton. Because the cost of storing telemetry data is so high, DevOps teams that employ other observability platforms are not able to thoroughly investigate incidents because they lack access to telemetry data that their organization decided not to store because of cost concerns, he added.

    Most organizations are still mastering the nuances of observability platforms that enable them to query telemetry data that, in addition to being easier to collect using open source OpenTelemetry agent software, is also increasing in volume thanks to the rise of microservices-based applications. Each microservice now generates its own telemetry data that needs to be analyzed and stored. As microservices make application environments more complex, the need for tools to analyze all that telemetry data becomes more pronounced.

    As businesses become more dependent on software to operate, it’s now more than apparent that legacy approaches to monitoring IT metrics are no longer sufficient, said Burton.

    It’s not clear how quickly organizations are adopting observability platforms, but there is already no shortage of options. Given the current state of funding for startup companies in the IT industry, IT teams would be well-advised to research the level of funding the providers of these platforms have before deciding which vendor to rely on, noted Burton. Last year, Observe Inc. raised an additional $50 million in funding.

    Regardless of the observability platform selected, the one thing that is certain is that observability platforms infused with AI are changing the way IT is managed. The issue IT teams often encounter now is convincing the organization to fund the acquisition of these platforms at a time when budget resources in many organizations are already being stretched thin.

  • Navigating the Rise of AI-Generated Code in Software Development

    Navigating the Rise of AI-Generated Code in Software Development

    The year 2023 saw the rise of many technologies and innovations, but none quite as prominent as generative AI. Trained on vast amounts of data, these models are designed to “generate” the next sequence of values based on inputs and create novel content for various purposes. The emergence of generative AI has forced industries to rethink how they operate and where adjustments should be made. A recent study from ISG indicates that financial services are the leading industry for generative AI adoption, making up 24% of total use cases. This is followed by manufacturing at 14%, healthcare and pharma at 12% and business services at 11%.

    More recently, organizations have started contemplating generative AI’s impact on software development and its ability to effectively generate code. AI-enabled tools will have a major impact on software development, increasing the volume and velocity of code delivery and innovation. However, there are ethical and practical guardrails that need to be considered.

    Key Capabilities of Generative AI in the SDLC

    The advantage of AI tools lies in their ability to enhance the software development workflow by automating repetitive tasks. Mundane and time-consuming boilerplate code generation or routine code reviews can now be handled by the same machines that we are writing the programs for. This not only accelerates the software development lifecycle (SDLC) but liberates developers from monotonous tasks, allowing them to focus on more creative projects that require human insight.

    For developers, the strength of AI-enabled tools lies in their ability to expedite the development process. By harnessing machine learning (ML) algorithms, AI can analyze vast datasets, find patterns and generate simple code quickly, often requiring numerous iterations to get it right — hopefully! But at its core, the benefit of AI-enabled tools stems from the premise that it’s easier to refine a set of initial ideas than it is to generate them. In other words, generative AI models create the “sparks” that a good developer can turn into a full creative process.

    Challenges, Concerns and Ethical Considerations

    As the adage goes, there are two sides to every coin. While AI tools hold the power to provide immense benefits to developers, they also introduce an array of risks that cannot be overlooked:

    ● Challenges in understanding context and user requirements: Despite its sophistication, AI struggles to grasp the intricacies of specific project contexts and the diverse needs of end-users. The contextual understanding that human developers possess, gleaned from experience and intuition, is still a facet where current AI encounters hurdles.
    ● Potential security risks: The automated nature of AI-generated code introduces potential security risks that demand careful consideration. While AI algorithms strive for efficiency, they may inadvertently generate code with vulnerabilities. Addressing security concerns requires ongoing vigilance, thorough testing, and the incorporation of robust cybersecurity measures to ensure the integrity of the developed software.
    ● Adapting to evolving technological environments: The dynamic nature of technology presents another challenge for AI-generated code, as rapid changes in programming languages, frameworks and methodologies require an adaptive approach. AI models may struggle to seamlessly transition to new technological advancements, potentially causing compatibility issues and requiring continuous updates to maintain relevance.

    It’s important to note that developers will not be the only ones affected by AI’s integration into the SDLC. Security teams are barely keeping pace now, and in many organizations, they’ve become the bottleneck. Increased developer velocity will put security teams under even more pressure—the volume of scans, the range of vulnerabilities and the patches that need to be applied are all guaranteed to skyrocket.

    Automation Alone is Not Enough; We Still Need Human Developers

    While the introduction of AI marks a significant milestone in the evolution of software development, it’s essential to recognize the nuanced interplay between automation and human ability. Rather than replacing human expertise altogether, generative AI is poised to augment and complement the skills of developers. Human creativity, critical thinking and the ability to navigate complex problems will continue to be invaluable assets in the development process — true potential only appears when collaborating seamlessly with human developers, blending the efficiency of automation with the creativity and problem-solving skills inherent to human intelligence.

    Looking towards the future of software development, the trajectory of generative AI presents intriguing possibilities. It has become increasingly clear that the rise of AI-generated code is not a story of replacement but one of enhancement. While AI brings undeniable efficiency and automation to certain aspects of coding, the role of human developers is still irreplaceable. The understanding of context, the intuition required for creative problem-solving, and the adaptability to evolving technological environments are hallmarks of human expertise. These are facets that, as of now, AI struggles to replicate.

    As we embrace the future of AI-generated code, let us not forget the essence of our craft. The evolution of technology is inevitable, but it is the human touch, ingenuity and ethical foundation that will define the software landscape of tomorrow.

    Image courtesy of Josh Calabrese via Unsplash

  • The Great Debate: The Future of Humans and Software in the Age of AI

    The Great Debate: The Future of Humans and Software in the Age of AI

    Listening to the two sides of the debate regarding how much AI will take over software development, delivery and support tasks and its impact on jobs is both exciting for technology and scary for humans. The debate goes something like this:

    AI Advocate: Welcome to the future! With AI’s capabilities today, we’re looking at a world where software applications can practically develop, deliver and support themselves. The need for human involvement is diminishing rapidly.
    AI Antagonist: That’s an overly optimistic view. You’re underestimating the value of human creativity, empathy and ethical judgment. There are areas where AI simply cannot replace the human touch.
    AI Advocate: Consider design and specification. AI can generate prototypes and suggest improvements. It’s about efficiency and leveraging AI to cut down on the grunt work.
    AI Antagonist: But who sets the vision? AI lacks the understanding of user needs and market demands that only humans possess. The strategic decision-making and nuanced understanding of user psychology are irreplaceable.
    AI Advocate: True, but AI’s role in supervision and training cannot be overlooked. It can manage its operations, needing only minimal human oversight to update data and rules.
    AI Antagonist: And yet, who ensures these AI systems are aligned with ethical standards and current practices? Humans are crucial for overseeing these systems, ensuring they operate as intended and do not deviate into unethical territory.
    AI Advocate: I’ll give you that. However, in quality assurance and testing, AI significantly reduces the human workload by automating many processes.
    AI Antagonist: Automation has its place, but human insight is vital for identifying complex issues and understanding user experience in a way AI cannot. There’s a depth to exploratory and usability testing that AI can’t reach.
    AI Advocate: Ethical and legal oversight might be your strongest point. AI does struggle with nuanced decisions in privacy, security and bias. I concede that humans are necessary to navigate these complex fields.
    AI Antagonist: And don’t forget about customer support. AI can handle routine queries, but complex problems and sensitive issues require human intervention. The personal touch is something AI can’t replicate.
    AI Advocate: Innovation is a collaborative effort, I admit. AI assists, but human creativity drives continuous improvement and adapts to market trends.

    What Are the Implications if the AI Advocate is Correct?

    If the AI advocate’s vision comes to fruition, the implications for humanity could be profoundly transformative. First, the automation of routine and complex tasks alike would herald a new era of efficiency and productivity, potentially liberating humans from the drudgery of monotonous work. This shift could lead to an increased focus on creative, strategic and interpersonal tasks that leverage human strengths and foster innovation. Moreover, the widespread adoption of AI in software development could drastically reduce the time and resources needed to bring new technologies to market, accelerating the pace of technological advancement and potentially solving critical challenges in fields like healthcare, education and environmental protection. However, this future also raises concerns about job displacement and the need for societal adjustments to manage the transition, emphasizing the importance of re-skilling and education to prepare the workforce for a new economic landscape dominated by AI and automation.

    What Are the Implications if the AI Antagonist is Correct?

    On the other hand, if the AI antagonist’s perspective holds, the implications underscore the indispensable value of human involvement in technology. This scenario suggests that despite AI’s advancements, the nuanced understanding, ethical judgment and creative problem-solving capabilities of humans remain crucial. It highlights the potential risks of over-reliance on AI, including ethical dilemmas, privacy concerns and the perpetuation of biases if not carefully overseen by human intelligence. The emphasis on human skills and creativity could lead to a more balanced approach to technological development, where AI is used as a tool to augment human capabilities rather than replace them. This future would prioritize the development of technologies that are not only innovative but also ethical, user-centric and socially responsible, ensuring that technological progress benefits all of society.

    A Balanced Future

    Ultimately, the truth likely lies somewhere in between these two viewpoints, suggesting a future where AI and human capabilities are intertwined. The implications of such a balanced approach would be a collaborative ecosystem where AI enhances human efforts, leading to unprecedented levels of productivity and innovation while also creating new opportunities for human workers. This future emphasizes the importance of adaptability, lifelong learning and ethical considerations as central pillars of technological advancement. It also highlights the need for policies and educational systems that support the workforce in transitioning to roles that leverage human strengths in creativity, empathy and strategic thinking, ensuring that the benefits of AI are distributed equitably across society.

    Image source: https://vecteezy_futuristic-technology-concept-mixed-media-innovations-data_7019122_167-3.jpg

  • Survey: Significant Shift in IaC Tool Preferences

    Survey: Significant Shift in IaC Tool Preferences

    A survey of 350 IT professionals conducted by Firefly, a provider of a platform for managing cloud computing environments, suggests usage of infrastructure-as-code (IaC) tools is evolving rapidly in the cloud computing era.

    For example, more than 40% of the respondents reported that, to some degree, they are already using OpenTofu, an open source IaC tool that was launched as a fork of the Terraform IaC in the wake of changes to the software licensing terms it is made available under by HashiCorp. Well over half said they planned to use OpenTofu in the future. That compares to 60% using Terraform today, but only just over 20% said they planned to use Terraform in the future.

    The licensing changes HashiCorp implemented only affect third-party entities within a third-party platform. However, the survey indicates the number of end users affected by that change is more substantial than anticipated. A full 56% of respondents described the changes made to the Terraform license as disruptive.

    The survey also finds there is a lot more diversity in terms of the types of IaC tools being employed, with both the IaC tools from Pulumi and the open source Crossplane framework being advanced under the auspices of the Cloud Native Computing Foundation (CNCF) also gaining traction. The report finds more than 40% of respondents are also using Pulumi, with well more than half planning to use that IaC tool in the future.

    Crossplane, meanwhile, is now being used by 40% of respondents, with 60% planning to adopt it.

    Conversely, the report also notes the number of organizations planning to migrate away from CloudFormation from Amazon Web Services (AWS) is rising. While well over 60% use AWS CloudFormation today, only a third plan to use it in the future.

    Cindy Blake, vice president of marketing for Firefly, said as organizations employ additional cloud platforms, IT teams are clearly looking for tools that make it easier to centralize the management of multiple computing platforms. That trend will only accelerate as more DevOps teams adopt platform engineering as a methodology for managing the building and deployment of applications at scale, she added.

    In fact, noted Blake, it’s already fairly common for IT teams to use two or more frameworks. The report finds 57% of respondents work for organizations that are using two or more frameworks. Overall, the report finds that more than 64% of respondents have also codified more than half of their cloud assets.

    The number of organizations employing IaC tools to programmatically manage infrastructure is only going to increase, said Blake. The report, for example, found that three-quarters of respondents either already are or plan to use IaC tools to configure software-as-a-service (SaaS) application environments. In the longer term, advances in artificial intelligence (AI) will make it simpler for organizations to achieve that goal. Open source tools such as AiAC, for example, already make it possible to leverage large language models (LLMs) to generate code. Those types of tools will eventually eliminate the need to master specific programming languages to provision IT infrastructure as code, noted Blake.

    It’s not clear how IaC tools within the context of DevOps workflow will evolve, but the one thing that is certain is that the number of types of tools being adopted has never been more diverse.

  • Maximizing Uptime with AI: The Game-Changer in Meeting Service Level Objectives

    Maximizing Uptime with AI: The Game-Changer in Meeting Service Level Objectives

    Quiz #21 was:

    An organization’s critical online service has a Service Level Objective (SLO) of 99% uptime. Over a quarter, the service experienced several minor incidents exceeding the 1% error budget, triggering a comprehensive review by the service owner to identify and rectify the root causes. What does this scenario illustrate about the importance of addressing even minor errors in service management?

    1.  Minor errors are insignificant in the long term and can be ignored if the service generally meets its SLO.
    2. Only major outages need to be investigated and resolved since they are the primary contributors to SLO breaches.
    3. Every error, no matter how small, contributes to the cumulative error rate and can lead to an SLO breach if not debugged and addressed
    4. Service owners should only review errors at the end of each quarter to ensure efficient use of resources.

    Correct Answer: 3) Every error, no matter how small, contributes to the cumulative error rate and can lead to an SLO breach if not addressed, highlighting the importance of proactive debugging and continuous improvement.

    This scenario underscores the criticality of monitoring and addressing every error, regardless of its size. It illustrates that neglecting small errors can lead to cumulative effects that exceed the error budget, thereby breaching the SLO. It emphasizes the importance of a proactive approach in service management, where every potential issue is debugged and resolved promptly to prevent the accumulation of errors and ensure the reliability and availability of the service.

    104 people answered this question and only 2% got it right.

    In today’s digital-first world, the reliability of online services is more critical than ever. Organizations strive to maintain their Service Level Objectives (SLOs) to ensure customer satisfaction and trust. The conventional wisdom has been to focus on the big outages, the ones that grab headlines and demand immediate attention. However, an often overlooked aspect of service reliability is the cumulative impact of small errors. These are the errors that, on their own, might not seem significant but together can breach your SLOs and compromise service quality.

    The Cumulative Effect of Small Errors

    Imagine your online service has an SLO of 99% uptime. This figure is more than just a target; it’s a promise to your customers. But as we navigate through the quarter, minor incidents begin to pile up. Individually, they seem manageable. Yet, cumulatively, they push your error rate over the 1% threshold. It’s a slow burn, one that many don’t notice until it’s too late. This scenario isn’t just hypothetical; it’s a common pitfall for many organizations, underscoring a critical lesson: Every error counts.

    The Challenge of Debugging Every Small Error

    Addressing every small error is easier said than done. Human teams are exceptional at tackling complex problems, but they are constrained by time, priorities, and the sheer volume of data. Traditional debugging approaches, while effective for individual incidents, are not scalable when it comes to the granular level of error management needed to prevent cumulative SLO breaches.

    The AI-driven Solution

    Enter AI-driven systems. The advancement of artificial intelligence has brought about a paradigm shift in how we can approach error troubleshooting. An AI-driven system doesn’t get overwhelmed by volume, doesn’t get tired, and doesn’t prioritize incorrectly. It can troubleshoot every error no matter how small and provide recommendations for remediation.

    This constant vigilance means that the accumulation of small errors, which previously went unnoticed until they breached the error budget, can now be managed in real-time. AI-driven troubleshooting that is specific to each customer transforms SLO management from a reactive to a proactive discipline. It ensures that services not only meet but exceed their reliability promises, enhancing customer trust and satisfaction.

    Changing the SLO Management Game

    With AI at the helm of error management, organizations can shift their focus. Instead of allocating substantial resources to firefighting, teams can concentrate on innovation and improvement. AI-driven systems provide detailed insights into the root causes of errors, allowing human teams to understand and mitigate systemic issues rather than just symptoms. This synergy between human expertise and AI’s capabilities is the key to pushing service reliability into new frontiers.

    The Future is Proactive

    The journey towards AI-driven service management is not just about maintaining uptime; it’s about redefining what’s possible. It’s about turning the promise of 99% uptime from a goal into a baseline, and aiming for even higher standards of service reliability and customer satisfaction.

  • Self-Hosting is Dead. Hybrid is the Way to Go

    Self-Hosting is Dead. Hybrid is the Way to Go

    If I scroll back through my photo library, it’s astonishing how few photos I have from before 2004. And in 2006 (and probably for a few years after that), I still kept every photo I had on the hard drive of my laptop computer. If I lost that laptop, those photos would be gone forever. At some point, I went through the process to back them up to an external hard drive.

    And then along came the cloud. At some point, I could give my pictures to Apple or Google and not worry about backups. There was always the possibility they could have a critical disaster and lose every wedding photo I had or all the early pictures of my kids (it could still happen). But as a father who takes way too many pictures of my kids, I no longer maintain an external drive of backups because the several terabytes of photos I have are sufficiently stored and backed up in the big cloud provider I pay to handle it. The SaaS solution in a cloud backup was more than sufficient for me.

    Camera Rolls and Data Centers

    Likewise, it wasn’t that long ago that any meaningful internet presence required a company to have a large server room and host their own infrastructure. That meant racks and racks of computers and an enterprise internet connection to make sure customers could access those racks of computers. Most services you relied upon had to be close by physically to deal with latency and ensure the experience worked for your customers.

    Logging and metrics were kept locally, as were backups. I’m sure I’m not the only one who remembers swapping out big tape drives for daily backups and storing them in large plastic bins somewhere we really hoped wouldn’t flood.

    If you were using a significant piece of software, you would need to self-host that software for many reasons—but the biggest reason was that shared infrastructure wasn’t a reality yet. There was no way to share hardware and no meaningful way to share software in a multi-tenant environment.

    IaaS, the Cloud, Automated Backups and SaaS

    Today, the infrastructure-as-a-service (IaaS, or “Cloud”) providers are offering everything from email hosting to Kubernetes-as-a-service (KaaS), from serverless to logging. They even make sure the software that enables your edge computing is obscured from you and managed by them (backups are automatic! And included in the price! And happen without a single person touching a tape drive!). This frees us up significantly to spend time shipping code and bits instead of fiddling with wires, CPUs and drives. It’s like shipping your photos to a SaaS photo storage provider—it takes the headache and the worry away. Yet when companies move to the cloud, many maintain the “old way” of doing things because they haven’t adjusted to the new reality yet.

    There is now no need to self-host your own email service. The cloud provides it, or you can use a third-party service that runs in the same cloud. Data proximity is no longer a concern, and latency won’t suffer. Similarly, there is no need to self-host your backups or even your logging service—because the cloud will provide it, and similarly, a third-party service is no longer a latency concern—that third party is probably hosted by the same cloud in the same region.

    This move to the cloud and shared infrastructure has been a game changer. SaaS is the name of the winning solution. Still, there will always be some companies with compliance or security needs that want to maintain data residency, just like there will always be people with such sensitive data or important family photos that no matter how safe and reliable the cloud is, they’ll insist on self-storage for photos and backups.

    The Hybrid Solution

    That’s why a hybrid cloud is the future of cloud-native solutions for complex enterprise applications and data. You host the data, but the SaaS provider hosts the application. The data stays under your control, but the SaaS firm updates the application regularly. Today, a large enterprise may have five engineers just to handle a self-hosted version of a logging app. At $180,000/year per engineer (a reasonable tech salary today), that’s almost a million dollars per year to maintain a software product that the vendor will gladly maintain for you.

    This is a simple shift, but it has only become a reality recently due to advances in technology, the things the cloud has enabled and the increased headache—now seemingly unnecessarily dated—of self-hosting (and then upgrading and patching) software built by a third party.

    With a hybrid cloud offering, you’re always using the latest version of the software because you’re using the software hosted and updated by the SaaS provider. There is no need to self-update, scale up or down or security patch a self-hosted install. The SaaS provider handles the compute and scaling required to make the service run smoothly. And you get the best of both worlds — zero software maintenance while still keeping your data in your own hands.

    To hear more about cloud-native topics, join the Cloud Native Computing Foundation, Techstrong Group and the entire cloud-native community in Paris, France at KubeCon+CloudNativeCon EU 2024 – March 19-22, 2024.