Author: Scott Leatherman

  • Are We There Yet? The Long, Hot Road Trip to the Cloud

    Are We There Yet? The Long, Hot Road Trip to the Cloud

     “If I have to pull this car over, there will be trouble!” Does this sentence evoke childhood memories of summer adventures in the family car? It’s the same sort of dread we get when the IT budget-holder turns around and threatens to pull over on our journey to the cloud or hybrid cloud. The family summer road trip may be filled with great expectations, but the last thing we want is an unforeseen disruption along the way. And migration to the cloud is no different. To continue this analogy, the bumps on the road to avoid are the ones around cost, performance and risk. So, here are some thoughts on how to identify the challenges and navigate to your destination smoothly.

    The Line of Business Needs To Pee (They Think) …

    Or even worse—“we just stopped, why didn’t you go then?!?!” Planning business needs is always a challenge—especially at the speed of change in today’s disruptive markets. The unforeseen impact of the COVID-19 pandemic is one example. We hear it a lot in our industry: “We don’t know which applications are using the most bandwidth and how much they are costing us.” And with 59% of infrastructure managers citing infrastructure cost overruns as their biggest concern, there’s definitely room for immediate improvement. Having clarity into your application topology with a clear map to performance is mission-critical for a successful hybrid cloud journey.

    Because this is such a dynamic process, it needs to be mapped and measured daily, in real-time. But simply automating VMs to workload balance does not give you the clarity needed to understand what and when to move in your hybrid journey. You need the ability to understand why and when things changed so you can effectively plan or resolve the issues. According to Gartner Research, on average, AWS deployments are 40% over-provisioned to meet unexpected capacity and performance issues, which defeats the purpose of moving to the public cloud. “Know before you go” should be a mantra for every hybrid journey manager—and parent managing backseat bladder needs.

    IT Just Hit a Major Pothole and Now Has a Flat Tire

    A flat tire only ruins a trip if you don’t have a spare, the tools and the knowledge required to fix it. For most, the actual solution is to call AAA or in this case, get a third-party systems integrator (SI). Calling an SI to help solve an unforeseen problem is not a bad idea, but it does come with a hefty price tag and a level of dependency that doesn’t mirror the model of moving to a public cloud.

    With the right solutions in place, even a pandemic like COVID-19 should not disrupt your business. Every IT leader should have confidence in their infrastructure systems. That said, it takes time and effort to get there, and no journey worth taking is easy. Having integrated solutions and partners are critical to the hybrid cloud journey. And so is knowing when to fix it yourself and when to call in support to save you millions.

    Too Much Luggage From the DBAs

    Packing the back of the family Ford “Wagon Queen Family Truckster” is a special skill set. It’s like playing Tetris with your family’s luggage. Right-sizing infrastructure capacity while supporting applications is like making sure all the luggage fits in the car and that you still have room to move your feet. Sure, you could buy a bigger car to manage the payload, but the expense doesn’t justify the performance. You need the clarity to act across your private and public cloud infrastructure in a single solution without disruption is required. That level of optimization is a constant to remaining competitive, enabling you to transform your infrastructure from being seen as a cost of business to being recognized as a revenue generator.

    Compliance Just Gave You a Speeding Ticket

    No matter how well-intentioned and on the right side of the law your compliance team is, it can feel like you are being chased by Sheriff Rosco P. Coltrane. And while you don’t mean any harm, the law is the law. In the rush to the cloud, you’re not often asked how you will manage the migration, you’re simply asked how fast you can move—reminiscent of another epic journey: “We’ve got a long way to go and a short time to get there.” Regardless of whether you identify with Smokey or the Bandit, you cannot deny that Sheriff Buford T. Justice (aka, Compliance/Security Officer) will slow you down. So, work early and often with your compliance team to ensure that where you store your data and who has access to your data always remains in compliance.

    Leadership Just Ran Out of Gas on the Migration Budget …

    … and now they want to know when the cost of running applications is best on-premises versus across the public clouds? Don’t break out your abacus just yet. Cost is all about transparency to the needs of the application infrastructure. Too many enterprises are finding that the rush to the cloud was expensive and not well-planned and are shifting critical apps back to the private infrastructure. But you need to go beyond just resourcing noisy neighbors with VM automation. A long-term solution is to optimize the application performance with an integrated APM and infrastructure solution. A more immediate and tactical solution is to leverage a hybrid infrastructure platform that works across multiple on-premises vendors and public cloud vendors to give you the cost analysis you need.

    Application Managers Are Fighting Over the Music  

    On-premises versus public cloud, VMs versus containers, AWS versus Google versus Azure. Where should those applications be running and how can they migrate them? These may seem like the most trivial of issues to be concerned about, but DevOps, architects and managers have deep loyalties way beyond rational factors such as cost, performance and control. Having the ability to manage and plan cost across a multi-vendor hybrid infrastructure to maintain your performance SLAs is critical. Don’t let blind loyalty or the loudest voice control your path. Your hybrid optimization platform should afford you real-time planning and cloud brokerage to ensure you are optimized for cost and performance.

    Your Early Talent Team Has Been Doing the Same TikTok Dance in the Backseat for the Past 8 Hours

    Hearing the same story about why the journey is behind schedule or the same ask for more budget to meet performance SLAs, or even a repeated request to deviate from the existing road map, can wear you down or dilute your focus. It’s important to have a multi-department/cross-functional plan and mapped roles and to measure performance. Keeping the entire team (multiple owners of the “cloud” in a large enterprise) engaged and on the same plan to avoid going into a loop of burned resources and nerves.

    Are We There Yet?

    As with most family trips to magical destinations, the road to a successful cloud migration is fraught with unexpected disruptions—but a good plan can avoid most common challenges. So, no matter what stage you might be at in your hybrid cloud journey, we hope you will reach out to us before you feel the need to pull over when the going gets tough.

    Hope you are all happy and healthy. Please, during this increased time of need, remember to give back to your community as you can.

  • Should I Stay or Should I Go? A Cloudy Decision

    Should I Stay or Should I Go? A Cloudy Decision

    If you’ve been operating in the cloud for some time now, chances are your business has changed since you first made that move and particularly during the current climate. Has your cloud usage grown considerably — and your OpEx costs? Is that just the cost of doing business in the cloud?

    It doesn’t have to be. Here’s how you can rationalize your infrastructure and determine if there are cloud expenses you can reclaim and even if it makes sense to move some of your cloud deployments into colocation.

    The rush to the public cloud has now slowed as organizations realized that it is not a one-size-fits-all solution. The main issue is the lack of deep visibility into the performance of applications provided by the host. Our own research has recently revealed that 32% of public cloud resources are currently under-utilized, and without proper direction and guidance, this will remain the case. What is needed is real-time data and intelligent recommendations to lower costs and assure performance.

    In order to optimize cloud resources, a third-party AIOps based resource is needed. This will provide an independent and granular view of how applications are using capacity and if it is right-sized. In addition, it will monitor the performance of the applications in real-time and provide metrics and analytics to eliminate bottlenecks. The allocated capacity can also be monitored to ensure an accurate match to workload requirements via real-time performance data.

    Although the major hosts provide cost optimization tools, these are not very accurate. Analysis of billing and how it matches capacity over time — as well as in real-time — is what is needed for the cloud to remain a vital part in IT infrastructure. Armed with this information you can plan capacity purchases and discover wasted spend. By using a single platform for cloud management, you can monitor your infrastructure, plan capacity and eliminate performance risks. Performance bottlenecks can be predicted before they affect clients and SLAs with multi-conditional alerting powered by advanced anomaly detection.

    Cloud solutions are not only publicly provided by the likes of AWS and Azure. Colocation is also a strong option where your applications are managed on your behalf by a system integrator. This is increasingly becoming a stronger option for more business-critical applications. But to determine which is best for you, you need to start with the facts. 

    The cloud promises IT organizations unprecedented value in the form of business agility, faster innovation, superior scalability and, most importantly, cost savings. For many organizations, it is at the core of their IT digital transformation strategy. It is a disruptive force that requires application workload behavior knowledge, careful planning and collaboration from well-informed, trusted advisors.

    As a first step, enterprises frequently target a subset of their less critical on-premises applications for migration to the public cloud. Typically, organizations will take one of two paths to the cloud:

    1. Going Cloud Native. Rewrite your application to use resources offered by a cloud provider.
    2. Lift and Shift. Very minimal or zero code changes to the application. Largely, just replicate the application in the cloud.

    The faster time-to-production choice is to lift and shift the targeted applications to a cloud service provider’s Infrastructure as a Service (IaaS). In the lift and shift option, the advantage is a reduction in the cost incurred in the physical infrastructure such as hardware, floor space, cooling, security, etc., and the management of that infrastructure. Savings will differ depending on your unique computing resource needs, workload refactoring and business models.

    Even in its simplest form, IaaS migrations must be carefully planned requiring answers to some fundamental questions:

    1. Will my application perform as expected in a public cloud? (Application Fitness)
    2. How much will it cost to run my applications in a public cloud? (OpEx)
    3. Which cloud service provider is the best choice for my applications? (Cost and Fit)

    IT managers need answers to these questions before the actual migration is performed. As most internal IT organizations don’t have deep cloud expertise, the question is: Who can you trust to provide you with the answers and help you make better business decisions?

    As technology and the cloud stands to play an ever-increasing role throughout organizations, ensuring that you’re adopting the right type of infrastructure specifically for your business has never been more vital for continued success. Choosing a service that provides the answers to your key questions, before the actual migration takes place and prepares you with vital insights into your applications and workloads targeted for cloud migration, has to be an important part of the decision-making process.

    As organizations continue to battle the COVID-19 storm, understanding the product that will overhaul your IT infrastructure, before you fully buy into it, is going to provide the confidence and assurance you need to make that decision a little less cloudy.