devopsy.kinsta.cloud

Author: Juan Hoyos

  • Embracing Security by Design in Development

    Embracing Security by Design in Development

    The number of data breaches publicly reported in 2021 far exceeded the total for 2020, making 2021 a record year. With cyberattacks on the rise and bad actors and ransomware gangs demanding millions in ransom, cybersecurity has taken on new urgency.

    In addition to more sophisticated hacking techniques, the rapid pace of tech adoption during the pandemic is another contributing factor fueling cybersecurity risks. A recent survey by Forrester shows 74% of companies attribute recent cyberattacks to vulnerabilities in technology put in place during the pandemic. As companies raced to enable remote work, develop new applications and roll out new consumer-facing digital solutions, cybercriminals saw new opportunities to identify vulnerabilities and to attack. 

    Cybersecurity threats can affect every business regardless of size and every individual, regardless of who they are or where they live. Even the most protected and advanced organizations are at risk: One of the world’s biggest cybersecurity companies recently fell victim to one of the largest breaches in history. It’s time for all companies to rethink their approach to boosting security in the software development process. 

    As a nearshore development partner for businesses around the world, we have embraced a ‘security by design’ mindset to keep our clients’ builds secure. To put security first and ensure it remains at the forefront of every engagement, we adopted a parallel build systems process to improve the integrity of the code we deliver. This also reduced the overall threat of potential attacks. How did we do this? There are three key components to developing and implementing a security-by-design mindset.

    Embedded Security Expertise

    It is critical that security experts become official members of every software development team. These specialists are there every step of the way from design to delivery, finding and fixing security flaws along the development journey. Instead of being brought in at the end of the process, they are deciding on new solutions and implementing protections in real-time alongside experts in design, user experience and coding. Each plays a role and works as an integrated member of the team providing advice and suggestions during Agile cycles and sprints. 

    Predictive Analytics

    A recent survey showed that 96% of third-party applications deployed in cloud infrastructure contain known vulnerabilities. That rising risk can make it possible for bad actors to infiltrate thousands of organizations. Threat hunting tools can spot, anticipate and predict vulnerabilities in software development. Tools can automatically scan code as it is written to vet and diagnose vulnerabilities. Our team scans code while in production and reports risks and vulnerabilities and then immediately consulting with the rest of the team to work on the next secure version. 

    Continuous Learning 

    Security is changing quickly, and it’s never been more critical to ensure developers have the skills necessary to defend and protect corporate infrastructure, applications and digital solutions. With the threat landscape constantly evolving, new skills and continuous learning are required to stay ahead of the latest threats and fraud techniques. Part of our training is focused on deploying white hats, or ethical hackers, to breach our development environments and the applications we deploy. These experts then set about identifying weaknesses and helping to improve security. They also take our training to the next level and push our experts to continually learn and educate themselves on the latest threats and solutions. By upgrading their skills, security practitioners can stay ahead of cybercriminals. 

    Every day, enterprises face thousands of attacks on their systems, and malware continues to grow in frequency, volume and complexity. These attacks are not just coming from criminals looking to make a buck; there are growing fears of nation-state attacks escalating. These are often seen as the more dangerous threats to businesses. The best defense against cyberthreats is a strong offense anchored by a security by design mindset.

     

  • Successful Software Development in a Hybrid Environment

    Successful Software Development in a Hybrid Environment

    The desire to work from home or from anywhere has only increased as the COVID-19 pandemic lingers. Employees cite a number of reasons why they prefer to skip the office, including cutting commuting times, being more productive, caring for family members and exploring new locations. People are increasingly comfortable with remote interactions and the new technology tools that have sprouted to support the work-from-anywhere trend. On average, employees said they want to work from home 2.5 days a week, according to a monthly survey of 5,000 Americans, while 73% of employees seek hybrid work environments where they have some flexibility in where and when they work. 

    The rapid spread of the COVID-19 Delta variant also prevented employers from enforcing a full-time return to the office. As a result, the new normal for today’s workforce will remain hybrid at best—a few days in the office and a few days working at home. We are a workforce in transition. For many companies, this has put an unnecessary strain on their digital transformation initiatives.

    A question remains: How can companies continue to innovate and execute on their software development initiatives with their employees separated from their teams and offices? Here are some of my recommendations for helping organizations to continue their software development projects in today’s hybrid work environment:

    Inclusive Environments

    Hybrid workforces require a highly inclusive environment. As a nearshore IT partner that works with hundreds of clients remotely, we ensure that our teams have the same access to managers, HR and the technology necessary to succeed on projects and to productively engage with clients. For example, we have learned that the best way to be inclusive is to take either an all-virtual or all-in-person approach during client meetings. It’s also critical to train your managers to provide the same advancement opportunities to employees regardless of whether they are in or out of the office. From the executive team on down, everyone needs to support employees, regardless of where they are. The same goes for onboarding new employees and partners—a mostly virtual process over the past 18 months. Increasing online mentoring and onboarding platforms to connect employees and to manage client projects while the workforce is hybrid is another significant approach we have taken to ensure everyone feels included and engaged. 

    Collaboration and Knowledge-Sharing 

    Employees were abruptly forced to transition away from the office where they were used to frequent impromptu meetings and lunchroom chats. For many, this shift had a negative impact on brainstorming, collaboration and knowledge-sharing and thus, innovation. We give our teams the flexibility to use different technology tools to make up for what they miss most in an office environment—regular, casual human interactions. Our teams use a variety of communications tools for frequent check-ins to connect with clients and their co-workers. As a result, our people say they are more engaged with team members and clients than ever before. They are doing more impromptu chats and “instant” meetings with colleagues and clients as if they were in the office. We also migrated to video conferencing as our communication channel of choice. Video conferencing tools increase engagement and allow team members to join virtual meetings anywhere from their preferred devices. The ability for teams to interact, share and collaborate wherever they are is essential to developing cutting-edge teams and software. 

    Trusting Cultures

    According to the Harvard Business Review, 34% of employees felt that their supervisors “expressed a lack of confidence in their work skills,” and an even more significant number of workers reported feeling that they needed to be constantly available to prove themselves. Sentiments like these highlight a lack of trust, impacting development outcomes. Employers need to trust that their employees are working diligently and consistently throughout the workday or whenever they can successfully complete the tasks at hand. For example, working remotely allows individuals to work when they feel most productive. Organizations need to recognize individual productivity cycles and understand that different team members may be productive during different times of the day, including outside of normal business hours. 

    Being transparent, forthcoming and open about expectations are keys to building trust with employees. Successful digital transformations and innovative software development are only possible with the right team and people. From a client’s perspective, these are the types of IT partners they want on their side. Technical aptitude and an environment where all employees feel valued, trusted and motivated to do their best are critical for developing effective digital solutions.

    Employees have made it clear that they don’t want to be back in the office full time. For many organizations, a return to normalcy centers on developing a hybrid workforce that can work effectively with digital development partners. Creating the right environment and strengthening employee relationships are keys to ensuring software development projects can continue successfully in today’s new normal.

  • How to Optimize Data in Software Development

    How to Optimize Data in Software Development

    Data can drive significant business value for every company. Globally, we are collecting more of it than ever before, and it keeps growing—from 45 zettabytes in 2019 to a projected 175 zettabytes by 2025, according to IDC. However, companies are struggling to monetize all the personal, behavioral, engagement and transactional data from customers and operations and turn it into actionable intelligence to drive their digital strategies. Leveraging insights from your data is critical for success and the development of new digital solutions to better serve customers, grow sales, improve operations and more.

    Data helps organizations develop the right software for the right customer at the right time. Data-driven organizations are 23 times more likely to acquire and retain customers than their peers, and are growing at an average of more than 30% annually, according to Forrester.

    Organizations with a deep and dedicated focus on data and analytics tend to follow three common paths to successfully drive their software development initiatives.

    Discovery Matters

    It is nearly impossible to draw value, understanding, and insights from the massive amount of data businesses collect without a proper discovery system in place. Having a comprehensive process of collecting data from various databases and silos and consolidating it into a single source that can be easily and instantly evaluated is critical for any software development project.

    During client engagements, data scientists perform deep-dive research into clients’ data pools and workflows to support client roadmaps. We recently partnered with a global e-commerce company to create a recommendation system for their customers. The discovery process allowed us to verify the feasibility of recommended products using their existing data before moving ahead with the project. Using machine learning, the team was able to clean and analyze information from multiple angles. With that knowledge and confidence, the rest of the development project proceeded quickly knowing the data was in place and the project was viable.

    Align KPIs

    Software development metrics help organizations and their partners track and measure how an application is performing and how effective the development team is in its work. IT organizations rely on a range of KPIs to fully understand software engineers’ progress, as well as gauge software quality including performance, engagement and user satisfaction. While each engagement is different and requires a different set of KPIs, ensuring that the organization and development team are on the same page is crucial.

    During the e-commerce project, success was measured through conversion and user retention rates. Other KPIs that are regularly used include developer productivity and performance metrics like cycle time and team velocity, and software developer metrics like response time, usability and UX data, among others.

    Deploy Agile

    By using agile methodologies at all stages of development, developers are able to focus on business results, not just architecture and new technologies. A similar agile approach can also be applied to data management. When it comes to data science, it’s all about extracting useful information from raw, structured and unstructured data and implementing machine learning models to analyze vast amounts of information. This process requires more creativity and is a key driver for understanding potential risks and failures over the course of any given project.

    With agile, data models and analyses are broken down into manageable bite-sized chunks that can be built and tested quickly—the same way software is developed. If the analytics do not yield the expected results, data scientists see the failures immediately and can correct their course. They could ask the team to analyze different data sets, adjust the models, tweak algorithms or make an educated decision about the project’s viability.

    A multinational credit company took this approach to the next level when it used agile to develop a new, big data hybrid cloud platform. After anonymizing, aggregating and storing information in a data lake, the team quickly realized the database it was planning to use was limited to a certain number of partitions and entities. By running agile sprints and developing and testing the minimum viable product (MVP) continuously, the team was able to seamlessly switch to a new database that had more scale and functionality.

    The value of data is only going to increase with time. Data-driven organizations embrace the use of data and analytics to gain unique business insights to support their software development projects and overall business. By focusing on the data in each and every development project, companies have a tremendous opportunity to gain a competitive advantage and grow their businesses.

  • Best Practices for Building Next-Gen Software Teams

    Best Practices for Building Next-Gen Software Teams

    Technology is moving faster than ever before. The pandemic has accelerated digital transformation across every organization in every industry. Creating new remote working environments or developing new digital revenue channels has taken place at lightning speed over the past year.

    At this time of rapid change, software development teams are continuing to help organizations adapt to our new environment and stay ahead of changing consumer habits. They also have to deal with their own personal situations and shifting organizational priorities – from new COVID-19 protocols to virtual offices.

    As 2021 progresses, what are the elements that can help business leaders stay ahead of the latest innovations and build resilient, forward-looking teams? Here are three tips I believe will help build next-generation software development teams.

    Put Your People First

    Finding the right people is never an easy task. Hiring for the skills you need to fill a role is important, but it’s also necessary to look beyond those requirements. Having the right technology skills is not always the be-all-end-all when it comes to hiring. Is this candidate a good fit from a cultural standpoint? Will they be engaged and motivated? Are they interested in learning and growing their own skill sets? Do they have different experiences and perspectives than your existing team members? Each team member brings something special to the table, and treating each person as an individual and as an essential part of your larger operation is crucial. Everyone should feel valued and connected to the company. This is especially true during the pandemic. Managing with a sense of empathy, understanding, and caring helps team members feel a sense of belonging and as though their job matters – because it does. When employees feel that their role is undervalued or unnecessary, they can easily become detached and uninterested. Hiring for the person and caring for your people during and after work hours builds better teams and keeps them connected to the business and mission.

    Allow Software Teams to Experiment

    Staying ahead of the latest trends and technologies is critical for delivering advanced software. Experimenting and allowing your teams to try new things can go a long way to drive innovation. It gives them opportunities to learn new applications and ways to deploy new technologies. Continuous training is a key part of the experimentation process. Our teams, for example, actively participate in more than 20 events per month. We also invite clients to join and participate, adding another layer of value for our clients. These events come in different forms and settings. They are virtual, gamified and often employee-led. The idea is to create space for open-minded discussions, team-building exercises and knowledge sharing. For example, our head of digital security leads regular sessions to educate our people on evolving security threats and effective security strategies to defend against them. Adapting to new ideas and building expertise in new technologies require a “no fear” mindset. Having the freedom to experiment and learn from each other provides the framework to keep teams ahead of the latest digital trends.

    Empower Your People

    Giving team members a certain degree of autonomy and responsibility for decision-making in their daily work improves innovation and productivity. When you empower employees to make their own decisions and decide their own path to success, you create a better workplace culture. At Cinq, for example, all one thousand of our developers know what projects we are engaged with across the company. Not only are they aware of what’s happening, they know the project goals, objectives and KPIs of every client engagement. Team members can request to be added to certain projects and teams at any given time. They may be interested in the client’s business, want experience with a new application or have an idea or suggestion to help us achieve our goals. We also give them the tools and resources needed to successfully manage or lead their own projects, which can lead to massive innovations inside our own business. Empowered employees are loyal, committed and more productive. When employees are given opportunities to work toward their goals and drive their own careers, the benefits are enormous.

    Staying ahead of new technologies and applications can be a challenge for even the most tech-savvy organizations. Recruiting motivated learners, empowering your employees to move across teams, and creating opportunities for experimentation are critical elements to building next-generation software development teams.

  • Key Success Factors for Your Nearshore Initiative

    Key Success Factors for Your Nearshore Initiative

    The IT talent shortage is becoming a growing problem. The U.S Bureau of Labor Statistics projects the industry demand for software developers will grow 22% between 2019–2029. This is significantly higher than the average demand growth rate of 4% for all other occupations. As the IT talent gap grows, companies across industries are looking to nearshore partners to help fill the void. Unlike offshoring, nearshoring relies on partners geographically located in the Americas, as opposed to Europe or Asia, for example. It is a growing segment of the market. Case in point, Brazil’s software development services exports have grown 1000% in the last 10 years, gaining an increasing foothold from in the United States for innovative software development and digital transformation initiatives.

    There are several advantages to outsourcing your software development needs to a nearshore partner, including access to high quality IT talent, lower costs, faster time-to-market and, most importantly, the productivity increase that comes with full-time collaboration. With a growing list of global providers in the market, how do you go about selecting the right partner? Here are three important factors to consider.

    Time Zone Proximity

    There are many benefits to being in close geographic proximity and in a similar time zone to your development partner. Being able to have regular iteration reviews during your regular business hours can make or break any project. Everyone is already taxed with a full day of video meetings during the pandemic – why make it more difficult? I’ve heard horror stories from corporate leaders trying to manage partners on the other side of the world with a 12-hour time difference. Time and distance challenges can be disruptive, lower productivity and hurt team building. The importance of real-time communication, feedback and collaboration cannot be underestimated during the software development process. We are all looking forward to getting back to face-to-face meetings, and being in closer geographic proximity will make travel easier once we can gather together again.

    Cultural Alignment

    Teams built on collaborative partnerships are the most successful. The first step to ensuring your teams can successfully tackle your software projects is to make certain the team knows what problems you are trying to solve. That can be more difficult than it seems when working with global partners. My own experience has taught me that different cultures have different work styles and can approach projects in different ways. The culture similarities between North and South America for example, make it easy to stay culturally aligned and approach projects in a more collaborative way. Creativity, innovation and collaboration need to be guiding principles, and your partners should be recognized for their technological capabilities, results and business acumen. Strong teams offer professional support and recommendations during the co-creation process, adding value across all deployment cycles. When projects require collaboration and coordination, cultural alignment becomes more important than ever.

    Ability to Scale

    Most companies start out outsourcing small projects to their partners to gain confidence and trust in the relationship. As that initial project comes to a close, companies often turn to their partners for larger, more complex projects only to find out their partner does not have the right resources to handle that next project.

    As a result, they are forced to restart their search and onboard a new partner. You can avoid this all together by ensuring your nearshore partner can successfully scale their teams and capabilities based on both your current and future needs. Doing your due diligence and verifying a partner’s track record and their ability to rapidly build teams can head off any growing pains. Can they double or triple the team’s size and hire a specific type of developer or engineer? If yes, where are these professionals coming from – in-house or via an outside agency? Does the team have exceptional qualifications and the right skills? How are your partner’s retention rates? It is important to understand how and where the resources will come from when you are ready to expand your relationship. You want companies that are built as nearshoring partners and who are able to scale as you scale.

    Nearshore partnerships are not a one-size-fits-all relationship. To be successful, organizations need to ensure their teams can work cohesively together. The benefits of proximity and time zone overlap, as well as cultural alignment, can ensure the partnership adds value. Collaboration and teamwork will be easier with a team whose culture is similar to yours. Partners who can meet that criteria, and who can demonstrate a similar set of work values, can help you reach your software development and digital transformation goals.